Bubble Berry

First off I’m taking back the 1 star I gave to give this review. I work across the street and would love to have healthy options but this place SUCKS! They have the worst customer service and tell you have to wait 10 min to order (in a snippy voice) and won’t even answer a question you have. I will NEVER go back

I loved this place! Lived in Kaneohe for 3 months, and this was my go-​to place for boba. I’m a boba addict, and this was the best boba place I could find on the Windward side. I was obsessed with the mango-​papaya smoothie! The owner of this place is the kindest! She always remembered & made my smoothie just as I liked it (chunky! And yes, they use real fruit!) I so miss this place!

Horrible horrible horrible. Came here with high hopes of some good boba since the exterior of the place seemed nice. Once i walked in it took 10 minutes to take our order meanwhile the person ahead of us was waiting even longer. Once our order was taken i noticed other people have been waiting for 20 minutes for two boba milk teas. Pathetic. I waited 15 minutes for the taro bubble tea with lychee and it was the WORST! I spit it out and threw it away. Pathetic pathetic! Please dont go!!!

Little shop in the center of a shopping center. Not visible from hwy 630, only the 83. Took us a bit to locate it, but are glad we did.
My hub got a smoothie, I had the large acai bowl. Tasty and quickly made. There was only 1 person working when we went, so I’m glad it wasn’t busy inside. However, perhaps they’d like more business?
They have poster menus on the wall with lines drawn thru items they aren’t offering. Might I suggest a chalk board so the menu can change without making the shop look like the owners don’t care how their signs look? Seating were those raised tables with wooden stools — not comfy — so clearly they don’t want customers to stay too long.

Took about 20 minutes until the lady was ready to take my order not to mention she was yelling at the only other worker there helping which to me is totally unprofessional I finally got my drink 15 minutes later NO FUCKING JOKE IM GIVING THEM 1 stars for the drink cause at least it taste okay all in all I would never come here again this is my first and will def be my last…

This place annoyed me enough to apparently download the Unilocal app I’ve been avoiding forever.
Today I ordered a chicken wrap and some hummus with pita chips. None of which require any cooking. Therefore could someone please explain to me why it took a half an hour to get my food? Especially when it wasnt even busy?
Really for such a wait, the food was mediocre at best. Not impressed at all. We are health food people and I was hoping to be blown away.
Smh, plus the customer service wasnt insanely superb either.

The lady told me before I ordered that this was a «real fruit» smoothie blended with ice and that it would be slushie-​like. When I got it I asked her if this was the passion orange bubble drink I ordered and she said «yes, it’s like creamy slushy.» Smh!
First, this is nothing like a slushie. It looks and tastes like a powder smoothie. Second, idk what the round cover is for cause she didn’t even fill it up to the rim of the cup. Lastly, she mixes the smoothies with ladles she keeps uncovered on her counter. And let me add that she was so rude to her elderly employee. Scolding her in front of customers. Never going back here.

Each time I come here, they are always training a new person, usually a girl, and they always look very flustered. It also takes a while to get your order. I am visiting home and decided to drop by just for old times sake yesterday.
I ordered a banana smoothie with lychee jelly, and got it after waiting a while, which I didn’t mind, since I knew the worker was still new. But then there was no jelly in it. I didn’t complain, because I didn’t want the girl to get in trouble and it was only 50 cents for the jelly.
They have a really delicious looking menu but I’m always put off by the atmosphere of the place and never stay too long.

Very delicious and healthy foods and drinks here at berry fresh café. I especially like there salads and wraps. The best ones that i have tried here are tbe mandarin orange salad and the chinese chicken salad both of which are very delicious. I also had the hummus wrap which was very filling, delicious and tasted very refreshing. My very favorite thing to get whenever i go is the lychee bubble drink which they make out of a real fruit blend. I absolutely love it

Service was a bit slow because high volume of people came in around the same time. Also think a new person in training. Other than that customer service was great and my bubble drink hit the spot!

Absolutely delicious! This place is a hidden gem. Fresh ingredients, fast service and tasty food.
The chicken salad sandwich and wrap are fantastic! They add diced apples to their recipe and it’s a nice twist. I also recommend the Thai Chicken Salad and the Thai Peanut Chicken Wrap. They are filling and satisfying.
Ask for a punch card. Buy 10 menu items $ 4.95 and up, and 10^th is free. The food is good, and that card comes in handy.

The bubble drinks are really good. I like the milk tea and Thai tea. :)
We came here twice though. Once they ran out of the boba, and both times they took a long time to make the drinks that we ordered. The women who work there are not the most smiley and friendly people. When we asked the woman to order the bubble tea, the woman told us a little abruptly that they just sold out of the boba. No «sorry» or other options… just a «we just sold our last boba» with a not so happy look on her face. At least they have good drinks. :P
The windward city parking lot is a difficult parking lot.

Ive read such varying reviews on this place. being my 3^rd time here and now with a new bame i figured i better chime in. firstly. the place is clean and bright! The girl behind the counter was super nice and friendly even helping me pick something new. tried the lychee bubble drink. AWESOME! Great flavor. real lychee blended nicely. ive had the pitaya drink. really ono! and a salad before. It was decent! (Lol. i rarely eat salad so decent for me is really good!) Needless to say. i will be back! Mahalo for having great service and an awesome attitude!

All their bubble drinks and smoothies are awesome! They use fresh fruit and the price is right for the size. They have tons of options. Big bright menu with pictures for everything. I’ve yet to try any food items but they’ve got salads and wraps and sandwiches.
When I went in today there were five or six other people in there, only two ladies working. It seemed to be that one was the owner or manager and the other woman was being trained. I had to wait a while just to order. I got a pitaya smoothie which I was very pleased with! (:
Don’t get acai bowls here. The woman before me ordered one and it’s so small for the price! Everything else looked good though. You can even get gelato with toppings too, sundaes, snow ice, coffee drinks.
The atmosphere in there unfortunately is kind of lame. It’s very small and they have boxes and rubbish inside in plain sight. And it feels awkward since it’s so small. You just sit there and watch the workers hustle around making orders… They don’t even have any music or anything. Id suggest they turn up the tunes or get a television.
Despite that, I do really like this place and will be back.

Wait might be a bit long but so worth it! I love the Acai bowls, bubble drinks, and healthy snacks! The girls are friendly and work hard.

Pretty good bubble tea place. I got a 24oz taro lychee bubble drink which I really liked — the combo was very tasty and refreshing. And they blend it like a smoothie which is a plus. The bubbles were soft and sweet. The regular milk tea flavors (powdered) are $ 4 and anything with fresh fruit is $ 5.
I didn’t have a problem with service.

I came here with my friend and ordered the 24oz Pitaya smoothie. The drink was blended to perfection, very smooth. It wasn’t too sweet either. This was my first time trying a pitaya smoothie, I hear that it’s a tending item now. The price is very reasonable for the size of the drink. It was pretty big. The shop was clean. The menu was big and the options were listed clearly. The staff was pleasant and courteous. If I’m ever in the neighborhood, I’m probably gonna get one of these again! :)

This place keeps changing names every time I go here. This is like the third time its a different name. But it’s the same owner.
Anyways, looked at the menu and pretty much the same, but i saw Pitaya. Decided to try it out. Got a regular size around $ 6. It was pretty good. So this is how pitaya smoothie taste like. It wasn’t too sweet I think. But blended just right. My first pitaya was a good experience, so nothing to complain about for now.

I do have to say, I expected a little more from Berry Fresh Café. Interior is nice, their menu display is great, with pictures for every item on their menu, which was appealing to the eye, including the bright and cheerful atmosphere inside.
However, the workers seemed the opposite. Upon entrance, the cashier just stared at us googly-​eyed and without a word, left us to go to the back while we were looking behind her at the menu.
Finally, an asian worker came out, and I ordered the berry fresh acai, small. It came out to over $ 7. Portion was small, strawberries were mushy,& whatever little acai portion there was, was very watery. I could’ve gotten better acai and a bigger portion with better freshness at Blue Hawaii or even Jamba Juice.
Their pictures were certainly nice, but the reality just didn’t live up to what they make it seem. In my opinion, it was certainly overpriced for its quality. Only difference is that they offer kiwi, compared to the usual I go to, which does not, but I would rather save a bit than to have less-​than-​fresh fruit.
Upon leaving, we thanked the cashier and the asian girl who took my order, and we were given the same silent blank stare. I felt like such a bright looking place was taken over by zombies!
However, if I ever do make the trip down to Windward Centre again, I would like to give them another chance and try their sundaes or snow ice. Better luck next time? :)

The outside, not that appealing. The inside, pretty much the same, but don’t let that stop you from enjoying this place. I had my doubts, I did. I was ready to be disappointed with my Thai Tea bubble tea and smoothie, but I was proven wrong.
I was in the mood for a bubble tea, and the $ 3.95 price for one was pretty darn good. I had NO idea how LARGE that was going to be, 32 oz, y’all. THIRTY TWO OUNCES of delicious bubble tea. It was made into a frappachino/​smoothie texture, which was weird, but I sure enjoyed the heck out of it.
My son wanted a smoothie, and he requested that it be peach and banana. That wasn’t on the board… well, the lady making the smoothies said «No problem. He wants just peach and banana, we’ll do that for him.» Uh, kickass!
There are lots of other items here besides teas and smoothies. They had ice cream, wraps, sandwiches, burgers, salads and I saw a menu for party trays at a very reasonable price.
I’ll totally come back here the next time I’m in the mood for something cold and sweet!