Consolidated Theatres Kapolei

Average theater that should be upgraded, especially when competing against the new Kapolei Commons theater.
One thing added recently, Mahalo Tuesdays — $ 6 movie, $ 2 hotdogs & popcorn. The best thing & the only thing is the reduced price movie ticket.
As for the rest; the $ 2 hotdog & popcorn, while seems like a deal; turns out to be reduced sizes as well. The $ 2 popcorn which one (me) might think is the usual small size, turned out to be a real tiny size (really tiny); & the $ 2 hotdog was a small keiki size. But like I said earlier, the best thing is the $ 6 movie ticket, so I can’t complain too much.
Some suggestions for Consolidated:
–I saw the Turtle movie in theater 10 today; although it was the first movie at 10:30am, there was a funny odor & my ankles started to get itchy; like there were mosquitos or fleas in the area. I was in the last full row in the back. Maybe an air freshener used once awhile?
–the Men’s bathroom urinals should have dividers; guys like some privacy too & hate to be accidentally splashed a bit from the next guy. (Ugh)
Note — you may want to call ahead at 674‑8031; to see if all show times are available. When I purchased my 10:30am ticket, there were signs posted on the window that certain shows were not available. Like the 11:30am one that I was considering going, due to no AC. By the time I got out, the signs weren’t there, so they must have fixed it.
Overall, I would only come here for the $ 6 movies on Tuesdays; otherwise on the weekends I’m okay with spending $ 10.25 Senior ($ 10.75 matinée) on reserved reclining leather seats at the new Regal Kapolei Commons, plus you can get 20% off if you buy their gift cards at Costco, so now it’s an $ 8+ ticket for a much better movie experience.
And that is what a theater should be doing, for the higher ticket prices we pay for; create a GREAT movie experience!

I haven’t been to this theater in a few years and it has dropped off dramatically. They don’t even bother to change the lights on their lighted neon sign. The sign now reads POLE HT. See my pic below. With the new opening of Regal Kapolei Commons 12 around the corner, they better get with the program.
The box office is to the right of the entrance. Once you walk in, the concession stand is to the right and bathrooms are to the left. The entrance to get into the individual theaters are in the middle. They have employees there to check the tickets.
The theaters here are small and so are the seats. The incline of the seats are minimal. It’s practically one level. My poor eight year old son had to move three times because tall adults kept sitting in front of him no matter where he sat.
I have motion sickness so I like to sit at the very top, way in the back. Looking up at the screen gives me a headache. I have to look at the screen straight on or look down at it. We were sitting in the second row from the back and I was still looking up at the screen. That’s how small the theaters are here.

Horrible service! Bought tickets to the 320om Jungle Book movie. Sat my son done and went back outside to buy food. Saw a sign that said pizza was hot and ready, NOT! Was told that it was gonna take 10 minutes for it. Ordered a hot dog and was told «They’re not ready yet!» 4 people ahead of me were also waiting for hot dogs! For crying out loud… this was a 320pm movie and they didn’t have any food ready? Did they not know it was a Friday afternoon and Jungle Book is a new release!!! Absolutely crappy service and no manager around to talk too!!!

They don’t honor extras on Tuesdays for 6 dollars So no 2 dollars hot dog or popcorn noisy and over crowed. Kids crying and pee smell and sticky floor and spill popcorn won’t go there again Pearl ridge a lot better!

I think this theatre needs a little renovation. It smells in the theatre and the floors are always slippery. Tonight we arrived at 630 pm our movie time was at 720 pm. We bought tickets, food and used the restroom before going into the movies. We finally walk up to the lady to give her our tickets at about 7 pm and she tells us the theatre ain’t open yet due to another movie still going on. I mean come on now if the movie starts in 20 min wouldn’t they find another room to play it in? You would think so because they still would have to clean the room after that movie showing. So we waited. We ended up going into the room at about 715 pm. And guess what, the room was dirty with popcorn still on the floor. I didn’t say anything already. We are never coming back to this theatre, we’ll drive to regal.

Disclaimer: First movie theater experience in Hawaii.
Parking: seemed like there was a lot.
Staff: friendly.
Theater: uncomfortable seats. It doesn’t seem like it was surround sound in the theater. I could hear everyone chewing their popcorn.
Small seats. Had maybe 6inches from my knees to the back of the seat in front of me. Seats didn’t recline. Arm rest didn’t move.
The theater itself seemed like it was clean. (Trash picked up after each movie)
Experience: the movie started at 4:40p and we waited in line until 4:30p. I thought it was interesting they didn’t let us get a seat until 10 min prior to the movie.
watched Batman vs Superman: Dawn of Justice. A lot of people brought their kids (3 and younger) so there were a lot of crying through out the movies. A family sat behind my seat and the little kid kept talking and kicking my seat through out the movie showing. No matter how many times the parents apologized, it affected my over all experience. Not the theater’s fault but quite annoying for someone trying to enjoy the movie.

This place gets packed! But we decided to go here because they were the only theater playing the movie Risen!
I love consolidated theaters and only go to consolidated on the island.
The parking here is the best on the island. Mililani parking is usually packed but the parking lot here seemed endless.
Get the rewards card because you get your money back in rewards!!! My wife and I got free Popcorn and drink! Go Local, Go Consolidated!

First Time going to a movie theatre in Hawaii.
Super Outdated the seats were on a tiny hill so you can see everyone’s head so if someone tall in front of you your basically screwed. Arm rests don’t go up seat are uncomfortable and popcorn I’ve had better.

I come here because it’s close. Only that. Some employees are nice, but it’s the ones who provide horrible customer service that ruin it for the whole bunch. Take Bryson or Brenson, who I assume is the night manager, had no care what-​so –ever about the complaint I and several other customers had.
Granted it was a weeknight and therefore only one ticket cashier was open. However, a customer had issues getting her tickets which cause a 5 – 10 min wait. There were at least three other employees in the ticketing booth that could have easily opened up another window to counteract the growing line. I kindly asked the cashier if it was possible to open up another window in which he rudely replied, «nope».
I took it upon myself to ask to talk to a manager and make him/​her aware of the inadequacy. He acted as if my and other customer’s thoughts were not enough to be addressed and pretty munched brushed it off.
So… If you’re really excited to watch a movie on a slow night; expect there to be a long line with only one cashier… a cashier with probably no care in the world to satisfy waiting customers with decent customer service by not getting a fellow employee to open up a second window.

If I could give a zero I would. From the lack of cleanliness, horrible theater seating to the customer service in the concession line. Everything here is below par. Even at the ticket counter, everything is outdated.

I carry a miniature Lysol! Enough said…
Service is fine… Just deplorable theaters; very grimmy!

This place has been here for awhile of course, don’t expect the greatest experience here. Not that it’s bad, but it’s not a top shelf movie theatre by no means. The best times to come here are the off hours that mostly no one else would normally watch movies a few weeks after it was released.
If you do come here on the off times, I can almost guarantee you will have a great time with little to no people there. The concession stand usually has a few workers, and the seats are not the new stadium style seating.
Good place overall.

This review is specifically for a Saturday night visit.
I guess without realizing it, I haven’t been to a movie on a Saturday night in a LONG TIME. I was blown away at the line to purchase tickets, management really needed to open up more windows, but they remained at 2 despite the ever growing crowd.
So we went straight to the Fandango machine located just inside the front entrance, against the wall to the right. Knocked off at least 15 – 20 minutes of line-​standing.
Crowds! The theater was packed with immature teens who were loud, laughed at everything and anything, and who felt the need to constantly make the «SHHHHH!» sound, even though THEY were the ones making noise! The flick was a horror film, and with the constant giggling and shhh’ing, it just ruined the mood.
And I need to add, that their seats are starting to get run down. Mine seemed worn out, and broken at the hinge where it overextended and I felt like I was a about to slide off. They should probably consider upgrading them very soon.
In fairness I should note that their staff is still very friendly and bathrooms are clean and well stocked.
I’ll probably continue to give this theater my business, at least until the other new Kapolei Theater opens… but I think I’ll stick to weekdays from now on, when it’s far less crowded.

Many years ago when Consolidated Kapolei Theaters first opened up at the Kapolei Entertainment Center I was a steady customer of the theater. Back then I was the one who accompanied my grandmother (RIP MAMA) to watch whatever movie she wanted to watch.
Fast forward to the present time I rarely head out to the movies. When I do go to the movies it would be on my days off from work or when I am on vacation from work.
One year I remember buying the gift certificate booklets for co-​workers. In the booklet there was discount certificates for movies, foods, and drinks.
The last time I stepped foot into the Kapolei Theater was to watch CREED with one of my lady friends. The theater still looked the same from when it was first opened. Purchase tickets at the box office. Enter the doors and the refreshment line is on your right hand side. Restrooms are located on the left hand side.
There’s a few grab a prize machines for individuals who want to play. Movie posters are spread out through the establishment.
Movie rooms are average size. Not small like Pearlridge and definitely not big like Ward. To me the sound system was okay. Just needed to find the center spot of the room to get the best sounds.
Several times I had the entire movie room to myself. Few times there would be up to 30 other individuals in the movie room. I have not seen a packed room since the movie theater opened for business.
Will this theater ever get a facelift or will it forever be boring looking make a person want to go elsewhere to watch a movie? Only time will tell.
⁶⁄₂₀₀

It’s a good location to watch movies if you’re on the west side of Oahu.
This location is pretty dirty… not the best theaters. Employees don’t clean well in the theaters. At the place to buy your food, it’s always a mess. I feel bad for employees who work with the food and stuff because they look so sad when they ring people up or have to clean up someone’s mess. The bathrooms are also pretty nasty. I think that they don’t bother cleaning the bathrooms unless it’s just I refill the toilet paper supplies and the seat covers.
Not just this thater but all consolidated movie theater branches are like this. I prefer regal theaters.

Not the best place to watch a movie but it’s the only option in kapolei.
–1 star for having seats that are pretty sticky and place is a little gross.
–1 star. They do not have $ 6 movies on Tuesdays.
–1 star. Theater is outdate. Needs to be updated.

The absolute worst theater on the island. The chairs are disgusting. Came in to watch a movie to avoid the heat and guess what? The ac is not working in the theater we are in! Wth! And on top of that I have a lovely homeless man talking to himself while the movie is playing. Awesome!
I gave it a chance because it’s conveniently right here in kapolei, but never again! Never. Again. I will gladly drive to pearl city.

Theater needs a renovation, old style seating (not stadium). Seats also need to be replaced or at the very least steam cleaned, very dirty and smelly.
Workers are very nice.

It’s been quite a while since I’ve been to Kapolei Theatre, needless to say, nothing has changed. I neither find that necessarily good nor bad.
It’s a theatre so… there’s never going to be much to it. You have to take that into consideration like, what more can a theatre do? It’s a very passive service, period. Unless you’re an expert on sound and video quality, I can’t say there’s much else to rate beyond the very little interaction with employees and the interior design.
As far as that interaction goes, never any problems here. It’s standard purchase your ticket, pay, give the ticket to the gatekeeper or no entry, muahahaha. Okay, so they’re not really called that but you know what I mean.
Never noticed any problems with the seating or cleanliness. Sound seems fine. There seems to be some discrepancies with either the projector or the movie screens, however. I’m able to notice faint lines in the screen on various screens. Those are very expensive things, however, so it doesn’t surprise me if they have never been replaced since opening. When the movie is playing it’s practically negligible, but if you’re alert enough, you’ll notice it from time to time.
What I really like is the ability to watch a movie in peace, here. If I you want to be relatively alone, come to this theatre during the daytime during the week. It isn’t as crowded as Mililani or Ward. In fact, sometimes at night it still isn’t as crowded. I’m somewhat worried for the longevity of this theatre with the economy the way it is and consumer spending trends.
The only thing I really don’t like about this theatre and a lot of theatres actually, is the cheesiness that screams «I’M A THEATRE AND MY DECOR HAS TO SAY SO» like it’s still the 90’s. At least there’s not cheesy filmstrips and movie cameras everywhere but still, it really feels like the 90’s up in here. This location and a few of the others are in need of a major remodel to look modern, clean, and simple.
Speaking of remodels… remember that urban grunge remodel that Pearlridge went through? Ugh.
Prices for food are of course, atrocious, but I’ve come to accept that this is never going to change and is standard of all movie theatres. Tip though: if you really must get some kind of snack from them, get the child’s combo. It’s a small popcorn with small drink and a candy. It’s just enough for me and the value seems to beat anything else at around $ 6. If you don’t want to spend, just shove some snacks in your bag and call it a day, but don’t say I told you to lol.

I stand firm when people suggest this movie theater. H to the No!
Your going to pay for me?
H to the No!
Your going to pay for my snacks?
H to the No!
Your going to drive?
H to the No!
It’s your birthday so you get to choose?
H to the No!
This theater shows it’s age.
Why pay $ 10.50 here when you can pay .50 cents more for a theater that does’t have a stench?
When you walk into the theater your feet stick to the floor.
When you walk into the theater you know what the last patron ate because the reminisce is still left on the seat.
The seats creek.
There is barely any leg room it feels like your riding on an Omni airline flight.
Just trust me spend your hard earn money at another theater.

When I go to the theater I want to be lost in the movie. Reality ceases to exist. It’s me, the movie and my five senses. I can feel the ocean spray and the wind blowing on my face. The blood, guts, and gore are bold and realistic. The happiness of the scenes resonates throughout my body. I feel what the stars are feeling. I wish that can be said when you visit this theatre.
You can pretty much guarantee to have kids yelling and screaming throughout the movie as parents deem it appropriate to bring the young ones to rated R films. I swear to you this little girl was running up and down the seats as if she was at a theme park; the mom chasing behind her. This happened like 50 times. If it’s not that it’s the peeps yapping all loud or children crying. What this place needs to do is invest in some Movie Bouncers. Just like the club, you start some drama you get dragged by the neck and thrown out. I am not telling parents to whoop their children but they should know when it is time to play and when it is time to STFU and sit down. Teach them how to be considerate of others at an early age for their future and societies benefit.
I now come to the movies on weeknights and late when all the little ones should be asleep.