The Home Depot

Hit or miss on this location. I can usually find items I need in stock. However, when I need no assistance there is always someone offering some. When I could use a little help, there is not a soul around.

My husband and I have been visiting this location a lot lately. Our first few visits were fine, then it started going down hill. The lines started getting longer and slower, the employees became scarce, and the employees became less helpful.
On one occasion, I stopped by to pick up something for my hubby. I went to the aisle and didn’t see it. There was an employee on the aisle who never asked if I needed help. I ended up asking him if he could help me find something. He says, «if it’s not on the shelf then we’re out.» Online it says they had 3 in stock. So I go to customer service and ask for help. She calls someone else who ends up finding it for me. I was happy for that lady’s help but pretty disappointed with the guy who didn’t bother to even look.
On another occasion, my husband and I went to take a backsplash class. We went to the area for the class and no one knew who was teaching it. More and more people showed up to take the class. We were put right in the walk way between aisles. We had to keep moving to let people and equipment through. An employee was thrown into the class to teach it and had no idea what he was doing. Another employee dropped off supplies and my husband ended up figuring it out and showing the other people how to do it. Still waiting for our pay check!

Typical Home Depot. Got what I needed and somewhat quickly. Had to get out before I bought ALL THE TOOLS!

I have waited to review this store location until I had multiple bad experiences. The reason why is everyone should have a second chance and I have given more than 5 second chances now. As a result, I can only say if you need any help on any level do not go to this Home Depot. I went to this Home Depot yesterday and I could not get anyone to help me. I did not have a complicated question, I just needed to find out if I could get the product that I wanted removed from a shelf that I could not reach without a lift. I walked the store looking for anyone and when I found a person in the garden department that worked for Home Depot, he was unable to get the lift but he did help by paging the person who could… but no one responded and no one came. And of course that was the end of any help that anyone could do for me. This is not the first experience of this type that I have had at this store, but I can assure that that it will be the last. There are other options… thank goodness.

I have been here in several occasions and must say it has most of the things I need for DIY projects. On the weekends this place is bustling with customers which is great. I love using the self checkout lanes rather than waiting in lines. I gave this place three stars because I wish there were more reps on the floor offering assistance rather than customers like me wandering mindlessly looking for items to buy.

This is my neighborhood Home Depot, and I have had nothing but positive experiences with the workers. Their people are friendly and very helpful, especially if you come to them with an unusual hardware problem.

Great Home Depot — very friendly and helpful staff. Only gripe was I bought sweet bell peppers and banana peppers grew instead but it was a pleasant surprise.

When remodeling a house I bought – you go to Home Depot or lowe’s at least 4−5x a day. VALUABLE LESSON: Every store has different inventory, and every store has different PRICES. There was a jacuzzi bath in harahan (that sold out), and the next closest store to have that item (and it was a lower price) was Baton Rouge… Molding costs different prices. You make these cost comparison worksheets between lowe’s and Home Depot, and you decide one over the other, and knowing a 2×4 was $ 1.93. You go to a store somewhere a few miles away and it is $ 1.95… You’re like what the ???– but this is true for ANY chain store. Wal-​mart, lowe’s, Home Depot, etc. «this is how they compensate for shoplifting». And don’t think it’s inner-​city stores. A friend of mine at Lowe’s told me their decision to prosecute was based on the fact that the man had a credit card with them containing a 10k limit. None of it used, he’d stolen multiple big ticket items wearing a suit & tie… Amazing– so check & compare 2x. Maybe 3x to be sure and you’ll see what I am saying is true…
Btw-​when you rent from this store (like I did) they tack on a 10% «insurance» — which is optional, but I didn’t ask and it says I didn’t sign for. I used a jackhammer for 1.5 hours, but the minimum they charge is for 4. Extra hours are $ 17, so to be fair

Rude people work here for sure. Home Depot’s standards must have changed since I worked there.

Its your average, everyday Home Depot.
It has really wierd hours. They are always changing.
if you are trying to find a member of Mensa on staff, look elsewhere. These folks either hate their jobs, or are clueless about customer service.
UNLESS you are a hot chick. I saw one poor girl trying to pick out tile, and she had 3 people helping her, they would NOT leave her alone.

This is the worst Home Depot I’ve ever been to. It’s small so they don’t have as much stuff as other Home Depots. It’s close to our new house so that’s why we go to it but we learned our lesson.
We ordered over $ 1,000 worth of blinds for our new house. They had to be custom cut. We assumed the person ordering them knew what she was doing.
They sent someone over to measure the blinds (this person was a contractor at another company and knew what he was doing). The blinds were supposed to come to our house, but they came to the store. So we picked them up. The man came to install them and was basically like WTF. It looked like a 5 year old had taken a box cutter and tried to trim down our blinds. The cuts were jagged and uneven and not cut to the right dimensions. We had boxes and boxes of blinds that were all the same… the contractor was disgusted and said there was nothing he could do with those blinds.
He advised us to bring them back to the store, cancel the order, and go to the Kenner store. He was also mad that they sent us such cheap blinds… he said for the price we paid we should have been getting top of the line ones. So that’s what we did — cancelled the order, went to Kenner, re-​ordered the blinds using a specified brand, and saved $ 200.
It would have been nice if Home Depot had offered us a gift card or something for all the trouble we went through (taking off work early to meet the installation guy, picking up the blinds ourselves, not having blinds in during the hottest part of the year…) but whatever.
I’m giving them 2 stars because in other areas their employees do seem to be knowledgable and are always very courteous.

OH my god! My sister and I went here yesterday to get some custom made blinds and we were waiting for like 40 minutes we asked several employees everyone said it was someone else who worked in that department it was like recess the way the employees work there lol so my sister picked up the phone on one of the desks and tried to page someone on it and also tried to use the intercom but I think you have to punch in a code for that. I don’t even think they have a manager that works there so we ended up leaving after waiting 40 min for SERVICE and the place wasn’t even busy so we went to Lowes where I go anyways and they helped us immediately when I got to the «custom made blind section!“This Home Depot just really needs to re train their employees REALLY! Very unorganized

The level of service at any Home Depot is abysmal at best. I have literally talked to 5 people to have a key made. All of them tell me they need to call someone else, then walk away. This is typical for Home Depot. This company must have a fleet of morons for managers. This store is at least clean.

Everything you could ask for and more if you are doing Home Improvement. What makes this Home Depot 2 stars you may ask? The fact that the people here are less than helpful and they never seem to have a full staff.