Tracy has been doing my mom’s and my eyebrows for close to a decade. She has never failed me and she always makes them look beautiful. I’ve always had a long-lasting, nice looking mani-pedi here, and the massage chairs are quite fabulous. Love this place, have been coming here for a long time, and I’m planning on continuing to come here :)
Shami s.
Place rating: 5 Seattle, WA
Traci has been doing my eyebrows for over five years now and I won’t let anybody else touch my eyebrows she is professional and smart it is clean and I highly recommend her for eyebrow waxing!
Nancy M.
Place rating: 1 Kirkland, WA
I found this salon through Angie’s List. I thought they would have vetted their services better. I came here for a mani/pedi. The service was lousy. The guy working on my feet took several phone calls during the service. The woman working on my hands didn’t soak them and my nails are quite ragged from the poor filing job. The quality of the«better» polish is terrible — it’s so thin, all the ridges of my nails are showing and it began chipping in less the four hours. My biggest mistake was I should have asked for fresh tools, as they used what was laying around, but no one spoke English well enough to understand my questions. Save your money and do it yourself.
Gail P.
Place rating: 1 Bellingham, WA
I have patronized this place for over ten years. I was very pleased when Traci did my nails(pedicure) and then she did not seem interested so passed me off to her assistants, who turnover pretty often. I have always made appointments and have always taken second, third, forth place to the«walk-ins». While I was in no particular rush, I dealt with this as they did a good job. About six months ago, Traci started adding $.50 to a credit card payment as she said she paid a ton of money for charges. She never said anything. For the second time in about three years, I got an infection under one of my big toenails… I was told that it takes too much time to deal with this, so, I shaped and smoothed the nail myself. I specifically informed Traci to tell the girl, who was doing my nails, NOT to touch it. She as all the others, except Traci, do not speak English. She took the clipper to it and it just disintegrated. To top it off, all the girls were called over and nobody spoke a word of English, all the while giggling and whispering. I was mortified as all the customers were staring at me… I would continue to patronize this place, IF, it was, as it was, several years ago, but… not happening. It really is not necessary to make an appointment here(which I always did), because the walk-ins have priority…
Kristin J.
Place rating: 1 Redmond, WA
I just moved to the Kirkland area from Sammamish and thought I’d give this place a try, right close to work and home. However, it was the worst manicure I’ve had in a long time! As a walk in I was seated promptly but the girl kept getting up and walking away. The water was room temp, the shaping and nail care was awlful! I had to go to home and redo it. The lotion used smelled terrible and the hand/arm massage that I always look forward to was pathetic! After this experience I would rather drive out to Sammamish to my old salon to get my nails done, convenience isn’t worth the bad service!
Carolyn P.
Place rating: 4 Kirkland, WA
Went here for the first time today and was very pleased. Clean, detailed and I got a very good mani for a change. She really took the time to address the cuticles and that means a lot to me. More reasonably priced than the salons I have gone to in Texas.
Tirza M.
Place rating: 5 Kirkland, WA
Tracy is really friendly and nice. The place is clean, the work excellent, PLUS the pedicure stations have massage chairs! It’s also conveniently located near Starbucks, Metropolitan Market, and Curves.
Sandy L.
Place rating: 5 Kirkland, WA
I just simply love this place. Everything is so clean, equipment is up to date and service is great. No rushy attitude and always make sure they did a great job before letting you go. Plenty of parking and right next to Metropolitan Market, you can’t beat this location. Price is higer than i usually pay for nail service, but you get what you pay for. I got compliment for my nail color, the polish stays perfectly for so long. There are even a few customers driving from Seattle to get their nails done there!