The UPS Store

Kirkland, United States

3.1

Closed now

15 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 425-823-3198
Website:
kirkland-wa-0158.theupsstorelocal.com
Address:
11410 Ne 124Th St, Kirkland, WA, 98034
b/t N 116th Ave & N 113th Ave
Nearby public transportation stops & stations:
370 ftNE 124th St & 116th Ave NE
570 ftNE 124th St & 113th Ave NE
570 ft116th Ave NE & NE 124th St
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 7:00 pm
Closed now
Local time (Kirkland) 7:52 PM Friday, June 13, 2025

Business hours

Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 9:00 am – 5:00 pm
Sunday –

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15 reviews of The UPS Store

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Place rating: 1
Danville, CA
Incredibly SLOW. 4 people running around in utter chaos. Store needs order and to learn how to be more competent in their work and work with a sense of urgency rather than going so slow like molasses. Omg!
Also — if you have a corporate account you charge to — only valid for pick ups and not of you go to a UPS store!!! Given that — corp acct with UPS not worth much.
Place rating: 2
Kenmore, WA
Went there to have two pages faxed to my corporate office. They charged me $ 9.66! I should have asked first. I was expecting a dollar or two not almost $ 5 per page. I won’t be back.
Place rating: 4
Kirkland, WA
Super friendly. Even helped me save money by telling me about free encelopes I could use instead of paying for one since I had a prepaid shipping label.
Place rating: 1
Kirkland, WA
This UPS store has, quite literally, the worst customer service I’ve ever seen. The staff was literally standing there doing nothing while I was in the store. One of them also spat out some really rude comments. I would give this place zero stars if that was possible.
Place rating: 1
Seattle, WA
The worst UPS store on the planet is the the one on 132nd in Bridle Trails shopping Center Kirkland WA They are rude no help what so ever. I will never step foot in the store again. They give UPS a bad name.
Place rating: 5
Kirkland, WA
Fast, efficient, and friendly service. They have freight, packing, Shipping, notary, faxing, printers, faxing, mailboxes, flyers, greeting cards, brouchers, presentations, business cards, direct mail, and posters.
Place rating: 1
San Diego, CA
Worse customer service ever!!! Young man Dakota who work there have no sense of customer service what so ever. When i ask for help to hold the door for me, all he said: «ITS NOT MY JOB !!!» and he just walk away!!!
I hope his supervisor read it and that guy loos his job and learn more about customer service!!! i hope i will have never go back there again. It is the WORSECUSTOMER SERVICE I EVER MEET!!!
Place rating: 5
Kirkland, WA
These guys are always friendly and fast. in and out, every time. You can also mail stuff via USPS from this UPS store.
Place rating: 3
Kirkland, WA
I was in here for 1 minute. Staff is friendly. Quick service.
Place rating: 5
Kirkland, WA
I love this place and have never been there and not get a PERFECT service. The personnel is nice and helpful, doesn’t mind any sort of request you might have and I until I walked in that store, I didn’t know shipping can actually be pleasant. I regret going in the USPS or even worse — FedEx, after experience at this store.
I would give them 6 stars if I could!!!
Place rating: 5
Kirkland, WA
They will happily ship anything (not toxic, hazardous, or illegal) anywhere. And for us busy/​lazy folks they will even box/​pkg it up. And ship anyway you want. Great service!
Place rating: 4
Kirkland, WA
It’s just my local UPS store. Never had a problem here and everyone is helpful. I like the quick in-​and-​out service. Also, if you need anything, go see Jasmine, she’s great!
Place rating: 3
Washington, DC
Staff is nice but they seem to be standing around doing nothing most of the time.
Place rating: 3
Kirkland, WA
2 WORDS– Color copies. UPS has saved my hide more than once when I was In a bind on the way to host an Open House.
Easy in, easy out. They have what I need when I am on the go.
Not cheap, but not to costly. With a BECU and a Starbucks in the same strip mall, I find it VERY convenient overall.
Place rating: 4
Seattle, WA
The UPS Store at Totem Lake West is a small store with a consistent and friendly staff. These guys can help you with all your shipping and mailing needs. They also have copiers, fax, and private mailboxes (like a po box) for rent. I have had a mailbox there for close to 10 years and I have seen very little turnover in employees. Employee longevity speaks volumes about a workplace. The shipping prices are a little more than what you at the Post Office but the excellent service is worth it.