Pcsd

The doctor seemed very good. I was hopeful. THE DR. said I had a choice in releasing all my personal info, (diagnosis, prescription, personal history) to my primary MD. The women at the front desk said I could NOT receive treatment unless I signed a waiver saying they can give all that information not only to my physician but to any third party. They stood there and told me that the words on the page didn’t mean what they said. Isn’t that where the expression «read the fine print» comes from? Is that isn’t with a paragraph knees, then change it.

First time there. Waited long but found a great psych nurse. Will be back again. Paid $ 200 without insurance for first session. Will see how the second appt goes. I called and left message to find out how much my session is going to cost and nobody got back to me. Second session cost $ 90 without insurance. Try to get in with Sarah.

The doctor is fine byt the secretary and desk is SO RUDE it’s incredible. I have never been made to feel like an idiot before. They are apparently used to speaking to rude people ALL day so they take it as anyone calling is just a jerk. I am searching extremely hard to find another doctor so that i just don’t have to deal with them. It’s a horrible atmosphere. My father works for SCRIPPS and he is appalled by them. They need to realize they work to GREET people.

Terrible this office is the reason why I went without a mental health professional for year and went the route of self medication (lead to terrible addiction) and thinking about doing it again because I am in a new location turns out ran by the same ppl and they seem completely over crowed. So sick of waiting to see somebody waiting. Forever or for call back that never happens or happens way too late. Btw at the time this was RB location
The doctor I saw originally was dr kerac or cerok. She was hard to ahold of on the phone and had insurance problem with one of my Meds that she never got back on. After I told her bout it few times. The place just seems like factories might be some good docs there first one I saw dr c was impersonal.
I hope this new doc turns out well. But already facing long waiting time on getting follow up when I really need one even my general doc saying get one next week but doubt I will get one.

I have never been so amazed that a business with this reputation can survive. The office staff is rude and incredibly unhelpful, that is if they answer the phone. They can never get the copayment amount correct and now I am being told that they charge 25.00 to fill out a disability form for the patient and they will not download the for you must go home and download it yourself. Never, never in my life have a heard of a doctors office charging for paperwork the patient needs to collect disability or woman’s comp benefits. Who in the hell do they think they are?
I called the corporate office on Monday to talk to the person helping with patient matters, but guess what, no return phone calls.
If you can help it don’t start services at any of their locations… if you are depressed it will only push you over the edge.
Nancy browning

This is is such a great place! 1^st I will start off with Doctor frost MD! He is my psychiatrist and he is amazing ! He really cares about me and wants to see me do well. I had him as my doctor in Auora behavioral health and liked him so much I wanted to keep seeing him after. He was full and not taking on new patients but saw my willingness and helped me out anyways. I think he has helped saved my life and with out him I would not have the life I have today! I have seen other other doctors and none have been like him!
I also see Michael Kallas MFT for Thepary and I also really appreciate him and his work. He never is judgmental If do something wrong. He has helped me with anger problems.
PCSD in la jolla is a really good place if you are seeking help and I would recommend anyone in this office. Sarah the nurse practitioner I saw her once before I got into to see doctor frost and she is very nice and knowledgable !
Over all I recommend this place and everyone that works there!

The reviews in regards to the RB office are dead on. Also read the unfiltered. We had appt for my 5 year old months ago which they called to confirm and then cancelled making the poor child have to wait another month for a free appt.
No fastforward 6 months later for my daughter 9yrs old. She waited over a month for an appt. They called 3x to confirm the appt. They called at 2pm and then called at 6pm to now cancel the appt not being to able to reshedule for another month with ZERO explanation. We took off especially for this aty their request.
How do you do this not once but 2x ??? This is for children which you have to understand need preperation to be convinced to even go. Their non caring attitude will make it that much harder for us to seak treatment even somewhere else. Thanks for making an already bad situation that much harder for these two kids to deal with.
Being from NYC I am blown away at how bad the health care industry is in San Diego. These are Dr factories where nobody cares about anything but getting paid.

The Rancho Bernardo office is a joke! They are the rudest people I have ever had to deal with including the DMV! This was not once but EVERY time I need to deal with the office staff They are so unhelpful and treat you like your dirt. I wish our Dr. Lowry would find a new office. I dread every time I need to call or deal with them in anyway. They don’t even deserve one star.

I called to make an appointment for my young grandson with the Mission Valley location. They made the appointment very hastily. They gave me an address and time, but that was all. When we arrived, a haughty woman at the front desk demanded to know why I brought him in instead of his mother. I pointed out that I had identified myself as his grandmother when I made the appointment and no one mentioned this as a problem. This ramped up her anger and she told me the appointment was invalid without his mother present. I let her call my daughter to get approval for my presence, which she very grudgingly did, but after speaking to her, left the office to «consult with the doctor.» She returned with the ‘office manager’ who proceeded to tell me that it was my mistake for having brought him in and that he wouldn’t be seen. She added that the doctor insisted on being paid, anyway, because this «might become a bad habit» and demanded $ 65.00! I pointed out the obvious – that if they have a ‘policy,’ it is their responsibility to admit it when making appointments, especially with a new patient. The conversation went downhill from there. They have sent a bill for $ 65 ever since, which will continue to be ignored.

They overcharge and have the person at the front desk answer phone calls and help the customer walking in the door. I have been to the office 2 times. It was not this location but another one in San Diego. I was not impressed at all and expected more. The person at the front desk answered 5 calls then quickly put them on hold while i was waiting to be helped. I noticed 5 other employees in the background which did not assist with the phones. I was then charged $ 35 for a 20% copayment, to which I was told my contracted rate was $ 85, I then requested them to look a bit harder as I called for myself and was told my contracted rate was $ 75. I then figured out i had an EAP credit. My visit was free and took back my check. I asked why I was charged $ 35 for a co-​pay of $ 18. The person at the front stated this is what you paid last time.

I’ve been with PCSD for about 15 years for all my psychiatric needs. Their doctors are knowledgeable and work hard. The person who only tried 2 years and 3 doctors didn’t give themselves a chance –mental health is just as important as physical but harder to find a doctor or therapist you can work with because you are the team lead. There are over half a dozen people in this office if the person is wrong in 3 visits switch. Try another PCSD office, they have dozens of doctors and I have run into only 1 with whom I personally cannot work.

Office in the Scripps Xymed building. The office is soothing, good magazines, comfy chairs. The receptionists are very helpful, too. Sometimes it takes a few minutes to get to talk to them, but it’s only because they are busy giving somebody else their full attention and expertise. I always feel like I’m talking to someone who really knows what they’re talking about there.
So beyond the office. I first started here seeing Dr Jafar. Positive experience, but after 2 visits I was informed he would be switching to only seeing inpatients at a live-​in facility. I can respect that… but it just adds to my ridiculous history of dr turnover in San Diego.
Now I see Dr Hudler. Well, I’ve seen her once. Our initial meeting was really nice. I felt comfortable talking to her, and I felt like it wasn’t a completely one way conversation, which is nice. I am a biochemist, so I know a lot about the way drugs work, and I’m always asking questions. Some doctors don’t like this, but she seemed very cool with it.
All in all, good office. Good experiences thus far.