Green Clean Dry Cleaners

Poor experience. I bought a white doctor’s coat online in XS, but it was still too big so I brought it here to be altered. I told the lady that I was very concerned about the coat being baggy in the back and the sleeves being too long, but she assured me that she would alter it so that it fit the way I want.
Two days later, a gentleman called me to let me know that they needed to charge me more to keep the original sleeve cuff. Uh, what? The lady specially told me that she will keep the original sleeves and told me a price which I already paid.
Fast forward a week later, I come in to pick up my coat and the lady immediately says «it’s $ 3 more». Not cool… I didn’t give in.
I tried on the coat and the sleeves were ok, the sides were taken in a bit, but the back was still baggy and didn’t sit against my back correctly. I voiced my concerned and they said «that’s just the style of the coat, it’s already oversized to begin with.» Duh! That’s why I brought it in to be altered. They were unwilling to do anything further. Extremely POOR customer service, DO NOT go here!

The place recently changed ownership and the prices went up. They have twice tried to charge me the pants rate for shirts. I am not happy with the new ownership and will no longer give Green Clean my business.

i dont know if they are charging the going rate, $ 3.50 for a shirt, $ 3.75 for a pair of pants, sounded reasonable, but, i also took in an officers long navy p coat and they charged me $ 17.00 just to dry clean the coat. i felt completely ripped off! i i will definately not be going here again.

There seem to be new owners here and I was worried at first, because Green Clean is my go-​to and I’m extremely picky with my clothes. They get pant hems right every time. All of my boyfriend’s dress shirts come back crisp, and their prices are genuinely the lowest — call around and ask other cleaners, that’s what I did. I drive here from Claremont because of the environmentally friendly way they clean clothes and their prices are seriously unbeatable.
The new owners, Jim and his wife, are the sweetest couple. I’m happy that the quality hasn’t gone down (shirts are still crisp, alterations are still on point) and the prices haven’t gone up either. Love this place.

I had the worst stain on my new mike trout jersey. It covered the entire jersey. They got it out and were the nicest people ever. If you want kind people who do good work come here. –Andrew

Great service, young girl in the front is awesome and gets it done. I will continue to come here because of her

Wow! These guys are awesome. Great customer service, and they did a great job with my shirts that I needed the next day. I will definitely go here again, and I highly recommend this place to anyone else.

Great Customer Service. Have been trying out new places in the area and it seemed like everywhere I went the customer service was terrible. Just trying to find friendly people who want consistent business. Well, I just found them!!! :-)

I’ve been coming to this place for years. Great costumer service, always nice and the prices are pretty good. I never go anywhere else to do my dry cleaning even though I moved further away.
Thanks for all the years of great work!

i have been a resident in la Verne for over 20 years and have to say, have tried my fair share of cleaners (as there is one on every corner). This by far is the best cleaners i have ever been to. Not only are they cheaper than anyone in La Verne by far, but the customer service is amazing. my clothes don’t have that moldy smell they did from another cleaner nor am i going broke on $ 300 a month in dry cleaning a month. my clothes are always ready on time and pressed to perfection. Also, the seamstress is amazing. i couldn’t be happier going to Green Clean.

Great Service for a good Price ! The Owner is very Helpful.

Do not take your clothes here if you ever want to see them again! I brought a blouse here and when I returned to pick it up, I was told they had misplaced it, and I needed to come back. Three trips later, he told me he would reimburse me for a silk blouse that was a birthday gift, since I was unable to find it myself, on a whole rack full of other lost items I was asked to look through. When he was deciding how much HE wanted to reimburse me, he also tried to deduct the price of the dry cleaning for a blouse I would no longer ever wear again. When I argued this, I was told I was being ridiculous. Is this how you treat customers?
How can you be in this business and be so careless and nonchalant about the situation? Seems like I am not the only one who has had a problem here. Take your clothes to VIP Cleaners next to Subway (close to San Dimas Canyon Ave). They do a much better job and their customer service is much better!

I spoke with the owner/​manager today and he has tried to be very helpful in rectifying the problem. He seems to be trying his best to provide excellent service.

Consistent service. Always pleasant to deal with. Quick in and out. I had a difficult situation and they showed their true colors by stepping up… owning it… and resolving it. This is how customer service is done.