Francesca’s Collections

I have spent so much money at this location and the stone ridge mall location. The girls at stone ridge are so sociable toward the customer and want to help. Not in the mood for help? They respectively give you space. The Lafayette location is completely different. The employees crowd together behind the counter with their phones in their hand and whisper to each other and roll their eyes and laugh at customers. They haven’t done that to me personally, but I’ve witnessed that high school mean girl behavior from them many times. I am now writing this review because I went to make a return and the girls all ganged up on me and acted totally irritated and annoyed to have to process a return. A simple, quick, receipt in hand return.

Avoid…
They have cute items but the girl who rang me up, (Elizabeth according to my receipt… she had brown hair with blondish ends) was extremely rude and unprofessional.
As I was driving away, I noticed that she had rung up my purchase wrong so I had to turn my car around and come back.
When Iasked her to please check it and make the adjustments, she acted extremely put out and said «it would only be like a $ 9 difference» (yeah…for each of the things that she had rung up incorrectly, which was more than one).
Thankfully after another girl stepped in to help make the adjustments and alleviate the tense situation. I thanked her for her help and then Elizabeth actually had the nerve to say that I was a very «thrify shopper». I just spent over $ 200 in your store; are you f-​ing kidding me???
You DO NOT say that to people…
Never in my life have I been treated so rudely by a SALES person. She didn’t even apologize for making the mistake! Appalling.
I will not be back. Actually… maybe I will as I am considering returning everything I just bought!

I find it strange that you advertise that you’re open until 7, yet close the doors 15 minutes early.

I’d say this store is for the under 30 crowd. Very cute fashions, run on the small side. Good quality step up from H&M and Forever21, seams nicely finished, high quality buttons, snaps and trim. Reasonably priced. Not a huge store but always something that my daughter likes. And their accessories are excellent, the buyer has a good eye, especially for costume jewelry.
Clothing here is very seasonal so worth stopping in every 3 – 4 months for something to spruce up the wardrobe or for something better than everyday school wear.
Been in there twice and so far the salespeople were fine. I can speak from experience that good sales staff are hard to find — they either don’t show up or quit after 8 months so I am willing to cut the small retailer some slack as long as service isn’t an ongoing problem.

Love the jewelry here. I was so happy when this place opened up in Lafayette because we don’t have a lot of good fashion for a reasonable price. Sometimes I go here and there is a lot I see I love and other times not so much, but overall I love the accessories and the clothes. Cute store too! Sizes are sometimes true to size, but some styles are small so try it on. I will definitely go back soon.

This is a cute little boutique in Lafayette. I like their selection of jewelry, more necklaces than earrings and bracelets.
I decided to check out Francescas in Lafayette because I saw some items that I liked on their website. Unfortunately, this store location didn’t have the items I saw online. One of the girls that worked at the store called the Danville store and Stoneridge Mall to see if they had the items that I was looking for. I really appreciated the great customer service the two sales ladies provided me today. Even though I was not able to find the shoes, jumpsuit and silver hoop earrings that I wanted, I ended up purchasing a cute, while pearl flower necklace.

Very cute trendy clothes in a variety of styles and patterns at a reasonable price. This is a great spot for dresses and they even have some choice shoes. I would say most of this is aimed at the under 40 crowd, but there are still a lot of options for all ages. They have great sales, an online store, and a fantastic array of inexpensive jewelry and baubles to fit any outfit.
I highly recommend checking this cute boutique out. I stop here every time I have some extra time on my way home. It’s great for gifts too.

I stumbled upon this cute boutique after reading about it online. It turns out that it’s a chain with 500 boutiques nationwide!
What reeled me in was the sale — buy 1 get 1 50% off! Not bad at all :)
I walked in the back way, from the parking lot, and when I was done looking at the funny inspirational placards on the back wall, I spun around to see displays of so many different things!
A wall of purses! A large table full of jewelry! A table stacked with fun knick-​knacks! Floor-​to-​ceiling displays of apparel and outfits!
I couldn’t quite focus on one thing because I wanted to focus on it all :)
It was like a tiny Urban Outfitters/​Free People, but at a more accessible price point. Trendy, cute, youthful accessories and garb plus kitschy souvenirs.
They salesgirls were really helpful and nice. It may have been because I was the only «adult» in the store full of pre-​teen girls, but they were really informative and attentive.
Since I didn’t have time to check out everything today, I plan to come back this weekend before this sale ends on Monday since I spotted a few adorable dresses and shirts.
(One of the salesgirls told me that they have various sales throughout the year — one of their better ones being buy 1 necklace and get 1 for $ 5. I’ll keep an eye out for that one.)
*Note: They have a rack in the back marked ‘final sale.’

My sister and I were walking downtown a while ago and came upon Francesca’s and could not stop saying «ohmygod that’s so cute!» And I am old enough to not typically be saying that. Darling tops and dresses in that style you see girls wearing and just think chic. Granted, it’s not super high quality fabric (a lot of polyester) but it ain’t super high priced, either. Perfect for brunch or date outings — pair with glass of Champs and carry on.

I REALLY love the clothing here. I have been to this store three times. First time, the sales girl was amazing. She stocked my dressing room full of goodies — and if something was so-​so, she’d accessorize and make a sale.
2^nd time was also wonderful.
THIS TIME, today, May 15^th at 12:45 pm, the girls there were AWFUL!!! I was at the shop with 2 events in mind that I needed outfits for. My mom was with me and she wanted to get me quite a few things for birthday/​etc gifts. Not only did the sales girls not say «hi, welcome to francesca’s» — they just completely ignored us. I voiced several times how I was really looking for a skirt/​short/​top combo, etc etc — even the shoes — and neither lifted a finger or eyeball to help.
As I tried stuff on, neither even said «hey, that looks cute, did you try a belt? scarf?» or «what about this color instead»…My mom is sitting there going, «do you want this or that etc etc etc» and neither sales girl even TRIED to sell an item. If we asked about sizes, options in colors, they seemed annoyed we even wanted help.
I was soooooooo let down. One of them could’ve made a commission from us. My mom was the one helping me the whole time. Plus, the blonde was snacking behind the counter while touching the clothing. I don’t want her dirty hands all over stuff I’m trying to buy. She had the nerve to tell me only dresses were on sale, when I had 3 tops with 30% off tags from another rack. She goes «oh yeah, those»…
I would love to shop there again, but if either of those girls are in there, I’d walk right out. One was a redhead with glasses, the other a blonde with ZERO personality.

This place just recently opened next to Postino’s. We strolled through here before dinner and the store definitely seems more targeted to the younger crowd (high school and early college years). They do have some pretty jewelry and I was able to find a cardigan but most likely I would only come back for the jewelry. I’m sure this place will do really well with the high school girls in the area.