AIM Mail Center

I always come here and they are extremely helpful & friendly. Sitting in the car, waiting for my Dad today shows how wonderful they are. Older lady had just come out of their store but was confused with what appeared to be a rental car she was using as she was unable to get it started. She went back in the store and the owner came out to help her, smiling all the time and stayed there until she pulled away. I work with the senior population and was thrilled to see how helpful he was to her and not making her feel stupid. We need more people like this

I have been going to this store for several years and though it is way overpriced, it was fairly convenient and the employees helpful.
However, I walked in recently, to find employees that I had never seen before, to use the notary service. The language barrier between the employee and my English speaking self was ridiculous. He repeatedly said the same 3 words over and over, refusing to notarize my living trust. A wasted trip with insufficient parking for sure. I will NEVER go back nor will refer anyone to this business.
UPS is around the corner for accomplishing the same thing and cheaper.

VERY ANNOYED. I came in here to print 30 pages, so 15 pages front and back. First off: the employee didn’t know how to print both sides of a page so I had to figure it out myself. Finally after a few minutes later he ended up telling me it’s synced to the wrong printer –_​_​_​-​. K thanks for telling me that later.
Second off: I started printing my 15 pages front and back, did not want color. Told him in the beginning black and white.
He ended up charging me for «15» pages of color .50 cents each instead of .10 cents for black and white.
I’m not annoyed for getting charged $ 5 more, I’m annoyed because he didn’t HELP me, had me figure it out myself and basically ripping me off.
Should have just went to fedex. Never coming here again

AVOID. I arrived at 9:25am on ¹²⁄₁₄ to ship two packages to my family in MA. I was told it would all arrive there BY 12/​20, a day before the family Christmas Party. They didn’t ship until two days later and, guess what, they didn’t arrive in time for the party. $ 75 in shipping costs. My family shipped 5 boxes to us via USPS and everything arrived in perfect condition within days. Use USPS, avoid this mailing center and their ridiculous prices. I wouldn’t use Unilocal to call them out BUT I tried contacting them directly and never got a response.

I’ve been selling a couple of things on amazon to help make some room (and some cash) and when I’m too busy working around this area, I come here on my lunch break. Well, it’s quick, efficient… it was too good to be true.
I came back to my apartment today to find that one of my packages had been sent back due to insufficient postage. Really. I looked at my package and instead of the printed postage stickers indicating the exact amount needed to ship the item is indicated, I find some SHADYYYY lookin stamps placed at the top right corner of the package. Moreover, it’s definitely NOT the price they charged me and it’s definitely less than what was needed to ship the package! I’m furious.
As a result, my package is now late… I must apologize to the customer for the post office’s inadequacy… I face the consequences of making a late shipment… etc, etc. So mad to have wasted time and money on this place. If I could give them ⁰⁄₅ stars, I would.
The moral of the story is, if you need to get something shipped… go to a reliable source. It’s not worth it to take a short cut and go to some quick and easy mail office especially when they aren’t going to include enough postage for your package to ship.
Did I mention that I paid almost $ 5 for this package to ship (first class, relatively light)? Yet, they only included $ 2.21 worth of postage. Really. If’s that’s not fraud, then I don’t know what is. It’s one thing to make a profit. Every business requires profit for it to continue to do well. However, it’s another thing to totally rip someone off and then not follow through with what was paid for.
Still so mad. Ugh!!!
By the way, I was charged a fee for using my debit card. AND I better not find any more packaged returned to my apartment!!! UGH. Should have never come here!!!

I have been going to AIM Mail Center for the past 12 years. I love the service, but more than that, I love the people who work there. They treat me like family. The owners have always been very helpful and patient when I bring my young son in. As a matter of fact, my son will ask to see Kwan when we go there and always tells me how much he likes Kwan. AIM Mail Center in Laguna Woods has the technology of today and maintains the «family feeling» of years past.