Fell in LOVE with this company! Every item is unique and hand crafted. Absolutely stunning work in each item. Easy to become passionate about this brand. My fiancé and I were visiting Maui on our honeymoon and stopped in the store several times to admire and decide which items we would buy since each item is unique from the Koa tree only found in Hawaii. Jim, the salesman was a phenomenal guy. Very great personality and welcomed us to view the collection with enthusiasm and excellent customer service. Jim really added to the experience of shopping in this location. Though we are staying at the Maui Westin Resort where they have a Martin and McCarthur store on location as well, it was important to us to buy from Jim as he was such a great, knowledgeable, and kind man. We bought gifts for friends and family and even bought honeymoon rings! At one point the store was VERY busy and Jim handled everyone and everything exceptionally well and with ease even though the poor guy had a broken arm! Great experience! Great ambiance and just stunning work. Make sure you meet Jim as he is very kind and doesn’t mind explaining the wonderful meaning and reasoning behind the Koa products. Thanks Jim!!! From Shana and Gabriel!
Ashley S.
Place rating: 5 Phoenix, AZ
VERYVERY impressed with Martin & MacArthur in Whaler’s Village! While on vacation in June, I purchased a ring for my husband. I had to guess on the size, and turns out… I guessed wrong. I called the store and spoke with Elizabeth. I couldn’t even find my receipt. She looked up the transaction on her end, and allowed me to mail back the ring directly to the store, and she would exchange for a new size. I sent the ring back(shipping wasn’t cheap!) with a note with the correct size, and offered to pay to have it shipped back to me again. A couple of weeks later, I had the new ring, and they covered the cost of shipping. The new ring fit perfectly, and my husband loved it. I was so impressed with Elizabeth and Jake and their excellent customer service at Martin & MacArthur and look forward to shopping with them again either online, or next time I return to Maui. Great job guys, and thanks!
Darrell K.
Place rating: 4 Seal Beach, CA
A very nice shop located in Whaler’s Village. If you are looking for a high end Hawaiian product that you can showcase in your curio, don’t go to ABC, come here instead. Most of their products are made of Koa wood. They are really nice and really expensive.
Cherish H.
Place rating: 4 Haverstraw, NY
Everything here is ridiculously expensive. But the Maile products are so amazing!!! The mango is my fave. I use the spray($ 40) instead of perfume because it’s 70% organic and made without parabens and preservatives. The soy candles($ 30)are amazing too and the diffusers($ 70) are alcohol free so can last up to two years. They also have locally made stuff like salts and jellies. And koa wood everything.
Noelle J.
Place rating: 5 San Jose, CA
The World According to Noelle Allergic Girl’s Guide to Life — — — — — — — — — — — — — — — Maui Honeymoon Review Series — — — — — — — — — — — — — — — - This is the largest location of Martin & MacArthur and holds the most of the Koa wood furniture. While shopping at Whaler’s Village we decided to stop by and shop! We purchased: Seasoning Salt– Keawe Alae Upcountry Lilikoi(passion fruit) Jam Upcountry Lilikoi(passion fruit) Syrup Malie Plumeria Mist I absolutely love Martin & MacArthur for all my home good shopping needs :) Noelle’s Notes If you spend $ 50 you can get your parking validated.