They still need to remodel my food was wrong so they fixed it our service was nice drink were ok I think that so of places just do what they want to and if you don’t hold them accountable for their actions they do what they want.
Jeannette W.
Place rating: 1 Bowie, MD
Poor Customer Service. My first time and last. Food okay. OMG! Who does this — when cleaning the table with a wet rag, she wrung the water from the towel onto the floor, she had no bucket.
Nesha H.
Place rating: 5 Joint Base Andrews, MD
My fiancé and I were hesitant to come here after what others have told us, but were very happy we did! Came in after 9pm on a Friday to a friendly hostess and attentive server. Better sweet potato fries than DC restaurants. Food was excellent for above chain restaurant standards, the cook definitely made an effort. We will be coming back!
Biohazard D.
Place rating: 1 Capitol Heights, MD
Don’t waste your time with this location. After I got off from work on Friday, I didn’t feel like cooking so I decided that we could eat out. Now normally we would hit up Friday’s or Outback but this time, everyone else wanted to try something new so we went to the Applebee’s in Largo. Now I’m thinking its Friday, so I’m expecting a wait but it was empty. That should have been the first sign. There is no way this place should have been empty at 740−8ish on a Friday. We go in and get seated immediately. My son is immediately excited because of the games at the table so I’m pleased with that. We were sitting in a section where it was five other tables that were full. Two of those tables was full, one was waiting for a check and the other two were waiting for drinks and apps. Now there’s only one server in this section. I know she saw when the hostess sat is down because I looked her dead in her face when she came to get the check from the one guy who was leaving. It took her 20 whole mins from the time we sat down to even acknowledge that we were there! So now I’m pissed and ready to walk out of there and my family is like no, let’s eat here, maybe she’s new. Okay fine. So then she finally comes over and says oh I know your hungry so let’s get started with the drink. There no hi no welcome no apology so I’m really really angry at this point. You have me waiting and you have the nerve to have an attitude now? Oh yeah I’m definitely pissed. My boyfriend orders the meals because I don’t want to talk cause he knows Ima fly off the handle. I expect at least some type of customer service considering I’m about to give you my money. So she takes the drinks and the orders and goes to the next table. Fifteen mins pass before we even get the drinks. I’m so angry that even my son is saying this was a bad idea. The drinks come and they were good. The strawberry lemonade made me calm down a bit until the food came. Low and behold, she got a real funky attitude now cause she just sats the plates down and walk off. Oh I’m ready to get the manager at this point cause this is down right piss poor service. My boyfriend is like calm down, we got the food so just eat so we can go and never come back. Okay fine. I agree and look down at my food. He had literally like big chunks of roasted veggies like they just cut it in half and threw it on the plate. Imagine cutting a pepper in half and just putting one half on a plate. My steak was sooooo small that I literally could put the whole steak in my mouth. My son was content with his food tho. So I got the waitress attention after she kept side eyeing and dodging my table as walked by. I complained about the food and the lack of cheese and butter and dressing for my baked potato to which she never addressed after I complained about the food. I was immediately done so we just paid and left. And I did not leave her a tip. I will never visit this establishment again. Poor service. Poor food. I should have read the Unilocal reviews first, I read the Unilocal reviews after smh… what a maroon!
Jay H.
Place rating: 3 Beltsville, MD
While this isn’t the best Applebee’s it certainly isn’t the worst. I mainly come here to get ½ off appetizers or when applebees sends me an email for a promotional offer. I live nearby so it’s very convenient. SOME of the bartenders are on point while others are barely mediocre. I find the true entertainment in the patrons that are often there. You get some true characters. The food is hit or miss. IF you complain about the food when it’s a miss they usually correct it no problem.
Shannon S.
Place rating: 3 Fort Washington, MD
If I could only rate the service I would have given Nijah a 4.5. But the food… that’s something else. We started with drinks of course. My husband ordered a fireball whiskey lemonade and I ordered bourbon and berries. Our drinks were great once we figured out which drink was which. We asked the server that delivered our drink(she wasn’t our server) and she had no idea. We pulled another server who was behind the bar and he let us know which drink was which. Our appetizer was boneless bbq wings. They were great. Served hot and in a timely manner. I order a 7oz steak with mashed potatoes and steamed vegetables. The steak was a weird color and wasn’t cooked the way I asked. It tasted like rubber and was very chewy. The mashed potatoes tasted like it had been heated and reheated and heated and reheated and then they added water. Yeah. I asked if I could order something else. I did. I ordered the grilled chicken penne. It was ok. The sauce tasted like melted mayo and cheese. The service was better than the food which is why I gave 3 stars.
Hair C.
Place rating: 1 Hyattsville, MD
This place just must have Bad Luck! French Onion soup came out with a very Hard surface. What was that! Then the manager said it was a Croûton! Are u serious! I must have«Stupid» written on my head! Will NEVER return to this place again! Bye-bye!
Lydia S.
Place rating: 1 Upper Marlboro, MD
This place is the worst Applebee’s in existence! The customer service is horrible and the management is no better. I used to frequent this place often until I noticed high turn over in the staff. The level of professionalism is slim to none under this new management! I went in for a drink, sat at the bar. the bartender never acknowledge I was sitting there for about 8 minutes. She was entertaining a group of her own friends that had come to her bar to get a hook up on drinks as one of the seemingly uneducated friends yelled loudly, as if that is ok for the bartendar to do. Once she did acknowledge me I told her I would rather just sit a one of the bar tables, she said ok hour server will be right over. I sat myself at one of the bar tables and proceeded to wait 10 minutes for a server to come take my order. Then she brought half my order and not my entire order when she came back. I ordered a lemonade and house margarita. she brought the margarita and not the lemonade. I waited another 15 minutes, she never comes back with the lemonade. I then go to the bar and ask the bartendar to see a manager. I go back to my table and watched the bartendar to see if she was going to get a manager or not. I waited another 10 minutes, still no manager. I then got up walked to then kitchen and yelled«Is there a manager in this place or do y’all just run it like wild animals»?? Come to find out there was a group of individuals huddled up not far from the kitchen and one of them just happen to be the manager. Who by the way was within ear shot of the bartender. The bartender never told the manager I needed to see her! I explained my frustrations to the manager and she said well I don’t know what to say. I said don’t worry. u don’t have to say anything, I’ll just go to Outback which is 5 minutes away & proceeded to walk out. The manager Sharina Mitchell then proceeded to run behind me demanding I pay for the $ 4 margarita I ordered even though my entire experience was horrible and my order was wrong! She threatened to call the police over a $ 4 margarita that should have been comped to me because of the shotty service I was provided. I kindly threw Sharona $ 4 on the floor for her to pick up, just like trash! I will never go to this Applebee’s again and I plan to start a petition tonhabe them closed down and replaced with a more upscale professional restaurant that offers good service and care about the quality of work their employees put out as a representation of their poor business practices! Zero Stars! Negative zero stars!!!
Richard W.
Place rating: 1 Upper Marlboro, MD
If I could give this place negative stars, I would. This location is an absolute joke. Based on my last visit, I can’t give you a review of the food, because my order was never taken. Hell, I couldn’t tell you how the water tastes because I was never asked what I wanted to drink. Walked in there with my fiancé and sat in the bar area. Waited 10 minutes for someone to come and wipe our table down. The server said she would be back with silverware. I then watched her disappear to the kitchen, come back out, and wipe down other tables. Thought that was strange. After waiting an additional 10 minutes, we just decide to go sit at the bar. Wait at the bar for a couple minutes, then the bartender comes up to us and wipes down the bar area and walks away. Doesn’t ask what we want to drink or if we want to look at menus. He goes to the kitchen too. We wait for him to come out, which he does, 10 minutes later, then goes back into the kitchen. At that point, we realized that we were stupid for thinking we’ll get something to eat and drink at a restaurant. I could have applied for Applebee’s franchise, interviewed staff, planned a grand opening, and get food from there in a shorter amount of time. Unacceptably poor service. Will never go back there again. If you want to eat food and get something to drink, don’t go to this location. Must not want anyone to dirty up the tables they spend all day wiping down.
Virginia Horse F.
Place rating: 1 Charlottesville, VA
Filthy… And on a Thursday night. Carpets are old & disgusting. Toilets were gross and unattended. The back bar is a mess. Then take a look at the ac vents above your head BEFORE you eat! They are blackkkkkkkkkkkkkkkkkkkkkkkkkkkkkk! Shut this shit hole down!
Mark F.
Place rating: 3 Hyattsville, MD
This place is rather hit or miss – unfortunately it takes trial and error to know what’s good and not. The bar won tons are just gross. We couldn’t even finish them. The service is spotty depending on who you get. We ordered blue moons one time, and what we got was definitely not it. Turns out they had switched the line but did not inform the bartenders… with that said: their burgers are decent, as is their wings, and that’s usually what we go for. Monday’s are $ 6.99 burger night and Wednesday are $ 5 wing nights. Oh. And the shiracha shrimp is pretty fantastic — reminds me of the dynamite shrimp the used to have years ago. If you go during a happy hour, or when something is discounted, it’s more worth the trip.
Ty W.
Place rating: 1 Washington, DC
Me and a friend came tonight just to grab a quick meal and drink before we were to hit the clubs in DC. We arrived at 8:50 and were seated immediately. By 9:15 we had yet to meet our server. I asked the hostess to let the server know we were there and she did. By 9:23 we just left. The place was maybe a third in its capacity so it was nowhere near filled. Half the staff were outside smoking and drinking. Basically, this place is ghetto. Only African American staff too. This place is terrible. Will never come back. I’ve also written corporate.
Charles K.
Place rating: 4 Largo, MD
This review is only for the to-go services… When it’s getting late in this part of town, you do not have too many choices of places to eat. In this shopping center you have McDonald’s, Taco Bell, and Applebee’s. With these choices Applee’s becomes the place you convince yourself to eat. The best thing about this location is that you order from a to-go counter(similar to BWW). It normally takes about 15 minutes and you are on your way. I always check my food before I leave, but so far my order has always been correct(knock on wood).
Donnell B.
Place rating: 2 Washington, DC
The only reason I’m giving them two stars is because of the long islands Ice Teas. Although this place is close to my home, this Applebee’s is always my LAST result. After sending 3 appetizers back, then two entrees because it wasnt the right order I was done. This place is always a problem. I would not recommend this Applebees.
Benjamin S.
Place rating: 1 Atlantic Beach, FL
Waited 43 min for our food, waitress only came to our table once to clear our appetizer plate didn’t even mention the long wait, won’t talk about the food because it is what you come to expect from Applebee’s, pasta was luke warm, I guess they were to lazy to even microwave my pasta after it had been sitting somewhere, not to mention after we were served, waitress didn’t come back until 15 min later to ask, after having walked past us three times, enough said
Coast To Coast D.
Place rating: 3 Marion, IL
With places like this it’s always up to the crew !!! There is one in every city and the food is usually the same or par The service makes the place The service makes the experience And as for mine experience the bar tender /server at the time was on point So my review of this chain was very expected and they played a birdie for the hole
Travis S.
Place rating: 2 Washington, DC
I don’t really eat at chain restaurants however, I was celebrating a born day with colleagues. The establishment was filled with the happy hour crew. I don’t think rap music with curse words are appropriate for restaurant settings. We order food, the service was slow to the point that the waitress forgot the birthday person meal. she did comp the meal though. I ordered the 2 for 20, my chicken tenders were drenched in BBQ sauce and my colleagues were dry. For main course I had a steak, mash potatoes loaded and broccoli. The steak was tough if seemed as if I was eating a tire. The food was very bland overall. I guess this is why people get drunk at hh and eat lol…
Jeimy F.
Place rating: 1 Capitol Heights, MD
Pasta nasty. I would have done better boiling some pasta and buying a can of Alfredo sauce and 2 pieces of frozen chicken. Horrible service! I know better but was near by and very hungry. Yuck!!!
Hope L.
Place rating: 2 Hyattsville, MD
Ugh! I just can not figure out why this Applebees can’t seem to get it together! I have been here on numerous occasions and am always disappointed by one thing or the other. Staff is just… moody Food is very hit or miss Enviroment/atomophere is typical Applebees. It really sucks that I can’t get into this place because they have cool things like a DJ on some nights and cheap prices for late-night grabs but I just can’t deal with rude staff and wondering if they are going to mess up my food… again!
Alycia W.
Place rating: 1 Washington, DC
If I could give this place no stars I would. Last week my friend and I decided that we wanted to do happy hour at this location. I wasn’t too thrilled when I first walked in. First thing, all the employees were huddled up towards the front discussing the latest episode of Love and Hip Hop. Strike one. After being seated our server took 10 minutes to greet us. I mean the place was empty and one of the employees from the front could’ve at least taken our drink order. Once the server arrived. He was nice and friendly. So I felt a tad bit better. He took our drink orders and left us to talk. In the middle of our conversation. I saw a roach walk across our table. I immediately got up and moved to another table. Strike two. I wanted to leave but my friend advised we should stay. She didn’t want us to be the dramatic guest. So I let it be. I was still concerned but not as much. I looked to the front were all the servers were hanging out but the clan disbursed. We let the server know and he told his manager. Once our food got there and we were seated at another table. Things simmered down. Towards the end of our meal my friend said«don’t freak out». At first I wasn’t sure what she was referring to until I looked down at the table. There was another roach! Strike Three When our sever came back again we let him know of the second roach encounter. he grabs a manager and she comes directly to us. Once we told her the problem she makes it seem as it was no big deal. «There are no roaches in our kitchen, and they’re usually brought in by guest… not saying that you brought them in but that’s what happens» Complete BS. She also said they were bringing in an exterminator. Another lie. I will never eat here again. Very unacceptable. poor management.