Brothers Italian Bistro

We were SO tired of all major chain pizza. Just, yuck. We got a flyer for Brother’s in the mail and are very happy that we did! This was our first order. We got the 18″ pizza with onions and black olives. It was hot and very good. Exactly what I wanted. Garlic knots were good, but the Gouda mac and cheese bites were AMAZING! Oh they were so good! Delivery took about 45 minutes, about average for delivery in this area. The only issue I had was when placing my order online, the payment screen was acting up and wouldn’t let me enter my credit card info and we had to pay cash. Hopefully they get that fixed, because I usually don’t have cash on me and I’m definitely ordering from here again.

I have ordered from them many of times my last time ever ordering from them. I received my sandwich burnt and when I called them to let them know, they stated they could re deliver it or refund my money. Are you kidding me???

Ordered online thru grub hub. They said they went to correct address for 10 minutes knocked and rang doorbell but we were home and no one knocked or rang out door bell. We spoke to the owner Vic and he argued with me instead of resolving the issue and delivering our order. All I wanted was my money back and he handed over the phone to Jeff who was completely unprofessional and rude and did not want to help the situation. The owner and there associates were horrible with they’re lack of customer service and I will never make an attempt to idle here again.

I love the food, but the service here is horrible. The family that runs this place treats you like they don’t even want you there. I never friendly service unless the younger girl who works there is there. It’s a shame that I have to chose to eat somewhere else because of the bad service I constantly receive at Brothers Bistro.

The Sicilian crust pizza was absolutely amazing. Will definitely order it again. The wings were alright but it would’ve been nice for them to throw a ranch in there. Other than that, pretty awesome.

We moved to LV last Oct. ’15. Found their menu stuck in our door so we decided to try them. Pizza delivery was fast and friendly. Flavor was good but OMG 4 mushrooms? really? They totally skimp on the pizza toppings. We ordered a few more times hoping it was just a one time mistake. Nope. Too bad because IF they actually did put a fair amount of toppings on we’d still be ordering from them.

I’m not sure what to think about this place it took them 20 minutes to make a grilled chicken Caesar salad with grilled means hot chicken and they give me a cold chicken… Not impressed I’m sure I won’t be back.

Pizza is great, service is wonderful, delivery is pretty slow, which brought my review down to 4 stars. They are really great in making sure my complicated non-​dairy order is right every time even going so far as to call me before they make the pizza if I order it wrong. Would recommend if you have time to wait for delivery!

It wasn’t as hot/​warm as I would have liked, but considering it was delivery and he may have had other orders to deliver before mine, I wasn’t too upset. The chicken parmesan it was good. I would order from them again :)

I went in and ordered a 24″ to go because it’s supposed to be quicker than delivery, right? The guy told me 25~30min. I ran to get drinks then came back.
Once I got back, I waited 15min before asking what was taking so long. At this point it had been 45min. The lady went back to check on the pizza. It sounded like they hadn’t even put it in the oven. She came out and said it was in the oven and would be 5min.
I waited another 15min before it came out. I asked for a side of ranch and was charged over a dollar. Not even a consolation prize for waiting an hour?
The pizza is about little Caesars quality (decent when you’re really hungry, but not amazing).
Overall verdict is, it’s not worth it. There’s other pizza places close by.
*Edit: I was hangry when I gave 1 star, but that broke my rule. 1 star is for disgusting food, or food I wouldn’t eat if given to me for free. Bumped to 2 stars because if someone ordered from here and gave me some, I’d still eat it.

I placed an order for delivery. First off it took over an hour from the time I placed it to be delivered. $ 44.00 order and when it shows up in have one of the 2 dinners I ordered. I called them back to tell them I didn’t receive my order. He asks what I ordered and then says «oh yeah. it didn’t get put in the oven.» I said well that’s nice, so how are we going to fix this? His response was that he will have a «new» one made and have it sent to me. He gave me a time frame of 15 mins. As I right this we are already going on almost 30 mins. When I asked to speak the manager the young guy said he was the manager. I said «that’s sad, cause your customer service is horrible.» He then again repeated that he would get my meal to me when it was done. I just hung up since I could see it was obviously going to go no where.

This is the worst place ever. The delivery guy is rude because he is always on the phone and never says anything to you… how about a thank you. When I called to speak with a manger the person on the phone made all kinds of excuses so I couldn’t speak with a manager. Plus they are over priced on a lot of things.

Love this place, the Italian wedding soup is my favorite! Good size portions and yummy Italian sodas.

I don’t understand why this place has such horrible reviews but I definitely don’t think it’s deserved. I ordered 3 lunch specials for delivery. Not only is the price good, but they didn’t forget anything. Not even the forks, extra bread, nothing. It takes about an hour to deliver, but that’s standard for delivery. I got the spaghetti lunch special. It came perfect. Needed a little extra sauce but no big deal. I also got the ceasar salad lunch special. Came perfect. And the chicken fingers lunch special, it’s supposed to come with 3 strips. It’s actually came with more than 3 so I’m super happy. They all came with drinks too so I think it’s a steal. I called as well to see where my order was, the lady on the phone was super nice and the delivery guy was nice as well.

On February the 18^th I ordered a 30 inch pizza it arrived in 45 minutes at 10 pm 3 pieces were eaten. The pizza came with 27 slices so less than 5% got eaten the pizza is completely disgusting beyond belief. So I saved my receipt and the other 24 pieces of pizza and I brought all of it back with my receipt to the pizza joint I even called first to let them know I was coming back. The owner was supper low class and not customer service oriented at all. When I got to the pizza joint with in 1 minute I was greeted by a low life Mexican cashier that looked beyond tacky. I told her that I called and I was returning the horrible pizza her response to me was the owner told me u were coming and he told me to tell you to go and fuck your self … THE OWNER TOLD HER TO TELL ME THAT ARE YOU KIDDING ME MAN. I said look all I want is my money back because this pizza is disgusting. The cashier said the owner said go fuck off again to me and then she tells me she called the police but she never did at it was a total lie so I called the police and the police told me to rip them to shreds on Unilocal so I’m sitting in the parking lot in front of this dumpy Las Vegas pizza joint tearing them a new one on Unilocal avoid that place like the plague there food is disgusting and they don’t have a clue what customer service is about they call them selves Brothers Italian bistro. But it’s owned and run by Russian Jews.
Beyond horrible and beyond disgusting this place will go out of business guaranteed!

I ordered 2 sandwiches for delivery on 2−14−16 at @Noon pst. Waited almost 1.5hrs for the food. Then it shows up completely burnt. Not overcooked. Burnt. I call the store. They say sorry we will give you 10% off your next order. But I just want my food. I have to argue with the girl on the phone who finally says. «Fine! But you aren’t getting new fries!» Isn’t the purpose of fries to eat WITH your sandwich? I tried to call back to get the Manager’s name for this review, but she refused to provide it, which is strange. There is too much competition in the sandwich market for me to ever order from there again, and I used to get food from there all the time. Never again. Stay away. I will post a picture of the sandwich…

Really good. Just wish it would’ve been warmer. Had to reheat it to eat it. But once we did — it was delicious. 30″ pizza? Yes please.
We will order again!

Oh man… I wish I would not give this place a chance. Shame on me for not considering the low star reviews!
After placing my order for a pick up special, I realized on the invoice a delivery charge… I guess I just followed the default screen setup. Anyways, I call to let them know and try to get either a refund on the fee or have it indeed delivered. They do not deliver this pick up special. This i can understand and even agree, but they also say there are unable to refund me for that! They instructed me to call a 888 number for the ordering system customer service… wow.
It was only $ 1.50. So I could not care less. I believe my time is more important, but after reading the invoice I noticed that they charge you 8.25% tax, not 8.1% like our State mandates. Of course, tip is prompted in their site so I left $ 3 before I realized this mess!
Now this is not only piss poor customer service, but it’s also illegal.
To be fair, my party was ok with the pizza, even though I am not able to eat it due to my upset state…
Stay away from this place.

We were a little sceptical to try this place with some of the reviews, but went ahead anyway. We decided to try for pick up since some reviews reflect negatively on delivery and in establishment experience and to be completely honest we were thrilled! We got there to pick up our order, it was ready on time, polite employees, and everything was correct. Everything tasted pretty good to us! We will absolutely be back. And just a side note, the baked shells are BOMB!!!

We had one heck of a mess happen using their website that uses a «Snap App» to order your food. We ordered at 7 PM and the money was taken out of the account. Called an hour later to see when the food would be ready. They never got our order from the app. So we tell them the order, address, name, go back & forth for awhile on the phone, they checked the emails on their end & still no good.
SO my boyfriend & his mom decided they wanted to go in person. We know most of the late night staff there so I knew once they saw who it was that placed the order they would exactly who it was. Long story short, they walked in and were greeted with smiles and good spirits. They tried to hand my boyfriend & his mom the pizza for FREE! That was nice, but it’s a business they have to make money. She wouldn’t have it, she insisted she paid for it. She can always fight the charges to the card, no biggie.
So they sat and re-​ordered the food face to face this time. They ordered Garlic knots while they waited, fountain drinks… HECK even the older gentlemen behind the counter that usually delivers, HE took his PERSONAL mobile phone out and handed it to my boyfriend’s Mother talk to the manager. She was the card holder so she had the reason to speak with him. That really shows the trust relationship we have with them here. Great customer service every time we step in the door we’re greeted with smiles. They felt really bad that it happened to us but it was not their fault.
They’re great folks that work here, they’re never rude to us, even on the phone they tried their best to help us out as best they could. We’re always polite and respectful customers. They show us the same respect.
Sicilian pizza takes longer because it’s hand made. They had to bake the crust, and then load the toppings then cook it. It came out MmMm good. Light sauce, Black olives, Pepperoni, & BACON! Here’s the picture of what was left I was so full off one slice! Worth the wait. The portions here are large and you can’t beat the prices. Moderately inexpensive when you know the menu as well as we do.
Learned our lesson eat HERE. It was Google maps fault. Our address was incorrect by one letter! Shake my head.
Thank you guys again!