Discount Tire Store – Las Vegas, NV

I went there yesterday with a coworker. After work she had a flat tire and I helped her to put on a spare. I suggested that we take the flat tire to shop. I couldn’t think of any place but discount tire. As always guys were professional and quickly put on new tire on her car. It didn’t cost much and I looked like a superman by suggesting a place. Thanks guys.

It’s been a love hate relationship over the past few years with this shop. First of all, tires are not cheap, and when you have to get new ones, it’s never a great experience, I get that. But the first time I walked in to this shop, with my wife, four years ago, we were looking to buy new tires for or minivan. We had the deal all but done. The credit card was out and ready, and my wife asked a simple question about the warrantee coverage on the tires we were getting. The staff member, who up until that point had been awesome, looked at her and said «are we going to get these tires on, or not?» The card went back in the wallet, and we walked out. It was an inconvenience for him to answer my wife’s question, and he lost our business. We drove a half mile up the street to the Firestone shop, paid $ 50 more for a far better tire, and the guy behind the counter answered every question my wife had. Great experience.
Fast forward a couple years. Our old van is dead, and we purchased a year old Town and Country from a local fleet dealership. Smoking deal, but we were going to need to put new tires on it. I was able to get two new tires that matched factory spec through a mechanic friend, but I was going to need to get two others to match if I didn’t want to wait for him to order them. We had a trip planned in a couple of days, and the Discount Tire on Blue Diamond had what I needed. I bit the bullet, and was glad I did. It was a good deal, and it worked out well.
Over the next two years I took both my cars in for rotations and balancing. No issues. Then yesterday, I went in to get another rotation done before we hit the road for a ski trip, and I was told that my two year-​old tires were shot. Turns out the stock Kumhos I had are crap rubber. My fault. I should have done my homework. But I was a little miffed to find out that the rating for the tires was 85k, and I had only 41k on them. Discount Tires coverage for the tires? $ 100 off the two tires I had bought there. The total for four new Goodyear tires out the door, with that discount: $ 627. I had to think about it. It just sounded way too high. I went and met with my wife, made a few inquiries, and found out, after calling another Discount Tire shop, that the Kumhos I had were discontinued when I bought them. That was never explained at purchase. The $ 100 credit was a store credit, and I could contact the manufacturer for more information about further reimbursement, also never explained.
At the end of the day, I am pursuing reimbursement through the manufacturer, and we purchased the same Goodyear tires through our local Sam’s Club for $ 444 out the door. I do not see the discount in Discount Tires, and they really need some customer service training at their Blue Diamond location, as a little explaining would have gone a long way.

I came in today w/​a flat tire & the gentleman that was working said he would cover the difference that I had to pay for the new tires, since it wasnt my fault. All the workers are friendly & they get the job done quick. Overall, every time I come here to get my tires replaced it has always been a good experience. Great job discount tires on Blue diamond!

This is truly the best customer service I have ever experienced. They are quick and friendly always take my car here when there are issues with the tires. Reasonably priced for services and they have empathy to your cost needs. Thank you everyone here. Jean luc, grant and all the staff!

Antonio helped me and saved me a lot of money and time. Toyota had told me I needed four new tires and of course offered to replace them all for a very high price. Antonio took a look at them and took me only one tire really needed to be replaced right away. Gave me some great information about the wear and tear of the remaining three and balanced and rotated all four right away. Great service and honest will definitely go back when the others need changed!!!

I absolutely LOVE THIS PLACE. Jean Luc is amazing. I just bought my tires here a week ago and got a huge nail in my tire! (Terrible Vegas construction). It is being fixed free of charge. This team is absolutely amazing I’ll be coming here for as long as possible.

I noticed a slow leak in my front right tire yesterday when I was out of town when I got back this is the first place I came to. The car I gave now is new so i haven’t yet been here for service. They pulled out a staple, patched my tire and tested it. The best part was they did it at no charge all because I had been here before even though it was with a completely different vehicle. The service here is top notch!

5 star service! I pulled up with my spare on my car, in need of a new tire. Before I could even get halfway through the parking lot, the manager (? I think Jean) came out to greet me and ask me what I needed
I did need a new tire, but he was honest and I appreciated that.
All in all, the service was fast and very friendly. Would recommend!

Excellent service. Everyone was friendly. Very fast service. I definitely recommend this place for your tire services.

Amazing service! Amazing guys! I had the misfortune of getting a flat out here in Vegas and looked these guys up on Unilocal as the closest a tire repair to me. Got there and the guys got me fixed on a flat repair for FREE and out the door in a timely manner too! Highly recommend these guys if you had a flat happen

Had a flat. Called for a tire quote, came in, got it installed and was out in less than an hour. Easy and no hassling or upselling by the employees. Would definitely come back for any future services!

A couple weeks ago, I was told by a local Firestone, that there was a nail in my tire and it was not repairable. They quoted me $ 189 for a new tire out the door, and I thought that seemed a little high. Sure enough, I called Discount Tire Store, and they said they could give me a comparable tire for $ 130 (or one for $ 100 if I wanted to go an even cheaper route, or the same time as Firestone for $ 169 I believe). Here’s the kicker — when I got there DTS couldn’t find the nail (?!), and though they did find a puncture, it was completely repairable!
I was there for about 25 minutes, and then they sent me on my way — FOR FREE.
I dealt with Anthony, both over the phone, and at the store, and he was perfectly friendly, and even though they were busy and closing soon, he gave me his focus and personally made sure I was taken care of.
As a side note, I heard Anthony answer the phone about half a dozen times while I was waiting, all within 20 minutes of their closing time. Each time he answered, even though they seemed busy at the store, he was always cheerful, and genuinely asked «How can we help you today?» I thought it might just be him, but I noticed other employees being similarly warm and helpful with customers, both in store and on the phone. They’re doing it right at this place.

This place always is the best in everything! Customer service, product availability and again customer service. The guys here are great and always going above and beyond to make sure we are taken care of. Although other tire places are cheaper, I rather spend a bit more just to come here.

Don’t go to these stores! They have horrible customer service, if they aren’t making ALOT of money off your tire service then they DO NOT want to service it at all! I went in there yesterday because I have a screw in my tire… I go in there and they tell me they don’t work on CUSTOM wheels. (I have rims & low profile tires) that’s what custom they are talking about. So they send me on my way… Then today I take my car to Tire Works on Jones & 215 and they did it for 20.00 $ in 10 minutes with no problem. I have 3 cars and I will never ever go back to this lousy place again. LAZY People. Sad because they lost 3
Potential customers. My sister (who was with me), my husband and myself. Smh

Service here is super great! Brought in my RX last time and today I had the same guy help me with my GS and service is super fast super friendly.

I just purchased a new to me car and was about to take a spur if the moment road trip to California (need to get my passport ASAP)
The tire pressure notification was coming on so I wanted to make sure I was ok.
Technician checked my tires, added a little air and I was off. He said I didn’t need rotation at this time and there was no charge for the air. I seriously love this place — they always take great care of me.

Super nice employees. Came to have my tire pressure checked and not only did they check and fill them, the gentleman found a nail in my tire and fixed it ALL FOR FREE. He let me stay in the car too since I had my two small children all buckled in the backseat. I will always come back to discount tire. They treat customers so well here.

WOW …
One of my best experience ever in a long long time in this town thanks to Anthony he was able to help me with a little situation that I have for my wheels no it did not cost me anything he give me one of the tools to remove my lock nuts especially lug nuts thanks a lot sir now I got a customer for life

I wish I would have remembered the name of the guy who helped me but he was great. No one is in a great mode when they are having tire problems and he was fast to help, listened and wasn’t too pushy or give off the creepy salesman vibe. He did recommend 2 new tires on the front because it was clearly obvious they were well past their prime.
They seemed really busy so I was expecting a really long wait. He told me it will be done in about an hour to my surprise. I just walked over to the strip mall and window shopped then came back in an hour and my car was sitting there ready to go. The whole process from soup to nuts was incredibly easy on the me.
The lifetime flat replacement they offer on all their tire purchases is worth the price. I’ve been to many other tire places over my long stint here in Vegas have found that while Tire Works stores are always the worst, Discount tire stores are always the best. Keep up the great work.

I got a screw stuck in my tire and house at discount tire helped me get back to the road, thanks man
Super helpful and friendly:)!

I stopped by to have my tires checked and rotated. I didn’t have an appointment and was in and out within thirty minutes.
The second time I came I had a damn nail in my freakin’ tire! Kill me!
Thankfully I had certificates and my tire was replaced for less than $ 20! Cannot beat that! Plus service was super speedy. He said there were a few cars ahead of me and it would probably take about a half hour but I was outta there within twenty minutes!
The guys here are great. Super friendly, great customer service. I definitely recommend!