Ordered a bouquet for my wife’s 50th birthday. It was delivered on time and everything seemed perfect. Unfortunately a day later the fruits had mold. Contacted this location and the general manager, Jerry called me back immediately. He apologized and made everything right with no excuses. Great customer service which is hard to come by these days. I will be returning to this location. Thank you very much.
Steve G.
Place rating: 1 West Hollywood, Los Angeles, CA
Wow! What a poor experience. When you don’t mind dropping $ 70 plus dollar for a couple a pieces of cold fruit you would think that you would at least receive the greatest of service. Instead what I have received has been far from a decent experience. 4 plus hours for a delivery when you are paying close to $ 20 for the delivery is completely unacceptable to me. So keep your cookie cutter fruit and I’ll pay for what is worth paying for in this wonderful place called Las Vegas. Peace!
Manny C.
Place rating: 1 Southeast, Las Vegas, NV
I wish I would have checked Unilocal before ordering from this Edible Derangement location. Not only do they not deliver they don’t even call to inform you that they have not made the delivery according to the confirmation on the web site. Here comes the worst part of their customer service. Once we called to complain about why they didn’t deliver the order, they said to us «don’t worry you don’t have to pay for the order, but we are still going to deliver it the next day». THEYLIEDANDNEVERDID. Everyone should be cautious about ordering from this location or «Order at your own risk».
Monte W.
Place rating: 1 Las Vegas, NV
I placed the order for coworkers birthday. Order successfully went through and receive a confirmation email. The next day when the order was supposed to be delivered to our job, they never showed up. The online check is a joke and is inaccurate. When I called the next day to cancel the order, the order number was completely wrong and was mass confusion. Then they went on to tell me they tried to deliver the arrangement but the business was closed. Which was untrue because the business didn’t close till 10PM. Had to haggle to get a refund back. Didn’t receive an apology or any compensation what so ever.
Jen C.
Place rating: 5 Las Vegas, NV
I got a birthday arrangement delivered to me from this location and not only did it look gorgeous but it was so fresh and tasty! Their delivery guy was also nice and polite too.
Mi Ran H.
Place rating: 5 San Diego, CA
i have not physically visited this store, but when i was in a hurry to send my insurance company a major THANKYOU for being so awesome to me, Jessica was amazing and accommodating. i could not have asked for a better response time and spot-on delivery. i received a WOW response and a thank you from the entire office when the arrangement was dropped off. i was sent a picture and i was very proud of what i ordered. i was so happy with Jessica and this store that i wanted to order a bouquet to HER! :) will definitely be using again. not all stores are created equal. thank you, for making me look good!
May A.
Place rating: 4 Roseville, CA
Yummy! I was able to use my Groupon at this location during our visit to Las Vegas in December even though the deal expired in November. The gals were helpful and accommodating. Had to call ahead to pre-order and I explained to them that I was visiting Vegas from California. I made an arrangement for pick up but completely forgot about it until I received a call from the store to remind me. They were nice to hold the treats for me for next day pick up. I’ve always given these chocolate covered strawberries as gifts but this one was mine! They were delicious! On display at their location were clever arrangements that come in gift baskets, as well, made up of gourmet fresh & chocolate-dipped fruits. Orders may be placed online but I called and just chose what the Groupon value was worth. No hassles. Ample parking in a private lot. Store is located in the corner of a shopping plaza… almost missed it so look carefully :)
Manny L.
Place rating: 3 Las Vegas, NV
Cool fruit arrangements. but the prices are a little to high
Scott D.
Place rating: 3 Creston, CA
I’ve never visited their store but they were at the BITE of Las Vegas and I couldnt stop buying their chocolate covered strawberries & apples. They sell them in bouquets like an arrangement of flowers hence the name. Brilliant idea and tasty chocolate.
Roo M.
Place rating: 5 Long Beach, CA
Guys,(and some girls — *wink)*, trust me on this one… keep this review in your wallet until you REALLY need it This is a real life«Get out of Jail Free» card if you are ever in deep with the wife or girlfriend or BOTH Just order a bouquet of assorted fruits, assorted fruits dipped in chocolate or Strawberries dipped in chocolates and send it to her work or home or anywhere with high visibility so that she can show it off to her friends/coworkers. ALso a great idea for Valentine’s day, Anniversaries OR, for best effect … «Just Because it’s Tuesday and you’re Beautiful» I don’t care how deep in trouble you are, but you are going to be getting some loving tonight, brother. You can thank me later.