For whatever reason they don’t sell the 1.5 hour facial anymore but still have the 1 hour facial & the new facialist’s name is Coco. She HF’d [high frequencied] any acne breakouts I had & did fairly painless extractions(are they ever not pain free?) I had to use the double negative since no one hardly ever does. Anyways I still have to get used to Coco so she could be 5 stars.