McDonald’s

This place is rediculous! Wish I could give them a zero. They are making their employees write down their customer’s driver license number on the receipt for any customer spending more than $ 25 and paying with a debit card. They say it is to protect our privacy. Really? How does me having to give you my driver license number protect me? Just look at it and make sure it’s me, there is no reason you need to write down my personal information! What happens when you lose that receipt with my personal information on it. I will NEVER return to that McDonald’s store #20 903 or any other McDonald’s location that requires me to give them my personal information. Just wish I had known this before I paid and they asked for my info because I would have left and went to Jack in the Box.

They want $ 15 an hour?
I ordered 3 items and they got 2 of 3 WRONG :/​
Sweet tea
(Got regular unsweetened)
Fries with NO salt
(Salted fries)
Chocolate milk
(Almost impossible to mess up that on. But I’m sure they can find a way)
This place suuuucks. If asked to pull forward to park to wait for your food, Don’t do it. They’ll forget about you. And then you go inside and your food is set off to the side. Like their was a fantom car and they don’t know who the food belongs to. Then they try to hand off to me. I don’t want cold food. So I got to wait again for my food. 15 minutes for 3 items.
This place blows!
Btw I looked at my receipt and it said what I ordered to the T

Why write a review for McDonalds? One reason only– it’s not the haute cuisine they dish out through lé drive through.
It’s the employees, that have such an undying loyalty to the owner, I wish he would do a Ted talk on motivation.
These guys are awesome. They remember my daily bizarre over sweetened coffee order and make funny conversation morning after morning!
And while the afternoon crew of high school kids may leave much to be desired results in terms of speed, efficiency and overall people skills, the morning crew ROCKS. Simple as that!
And so I’m always happy to turn down Mercedes in the AM when I make it through drive through in the morning, and I feel a «local celebrity presence» shiver down my spine every time Todd is working the drive through window and shovels my grotesquely over sweetened coffee at me, I couldn’t ask for more. Keep it up, Team Todd!

Rating a McDonald’s should include some inherent rules in my opinion. Much like a review written for a big bank, large retail chain, or gas station, the review should not be a critique of the corporate culture, the overall products or menu items (unless said items are regionalized and vary), or the stigma attached by the overall public opinion regarding said establishment. The review should concentrate on the individual establishment being reviewed, including food preparation, staff friendliness and competence, and overall experience. My reviews of these types of establishments always pertains specifically to the particular venue being reviewed and never includes overall opinions of the chain as a whole.
This McDonald’s is a locally owned franchise operated by a local businessman that can often be seen wearing his woven McDonald’s Oxford shirt, working the walk up counter inside the restaurant. That right there is a positive point. When the owner experiences the day to day operations on the ground level, he has a better understanding of the customer experience and can continually coach and develop his team to further satisfy his customers and achieve repeat business.
When driving my daughter to school each morning, time permitting, we stop by this McDonald’s and pick up a coffee and or CinnaMelts on the way to school. The staff is exceptionally friendly, engaging, and have the ability to make things right when a situation occurs that obviously inconveniences the guests. No one in drive thru likes being asked to park in the «Priority Parking» to wait for their food. This McDonald’s owner has alleviated some of that annoyance by offering little things like a coupon for a free fries or drink when you return as an apology for waiting. Sometimes, when instead of being asked to park, the employee has just offered a free large drink or free apple pies at the window due to the extended wait time. This is s very nice gesture that is not usually seen at other McDonald’s.
There are some cons though:
1. They often forget to include plastic silverware in your bag when you order CinnaMelts. My daughter has had to use a tire pressure gauge as a fork a few times when they forget and we don’t have time to go back.
2. Though this location still does the great promotion of «any size soft drink for $ 1» they removed regular coffee from that list for some reason. Of all drinks, I would think regular coffee could be one that stays $ 1 for any size.
3. Despite the $ 1 for any size drink offer, when you order a combo meal, the drink is a medium. I would think they would ask what size you would like since the ala carte pricing is the same for all sizes. But if you want a large with your combo, I believe there is an upcharge.
4. Using Apple Pay at the drive thru isn’t set up for efficiency. The drive thru employee has to lift this huge device outside of the window to have you point your iPhone at it. This seems like it should be alleviated by attaching a device to the windowsill or something so it’s not so cumbersome to both the employee and the patron.
The cons aside, this is a very well run McDonald’s with an exceptionally friendly staff, especially in the morning shift. I can’t help but strongly recommend this McDonald’s to all NLV locals.

Good restaurant. Really terrible parking lot. Cars go in and out in the wrong direction. Be careful.

Once again I go through the drive-​through with a young giving out the food and I get the wrong order. We always check the bag before we lift but today we just didn’t. Wrong mistake on our part.
We go to this McDonald’s quite often. Every time we get a young kid at the window it goes wrong.
You need to change your staff.

I recently moved to this side of town and before the boxes were unpacked and the fridge was filled with food again, I came to this location numerous times for anything ranging from breakfast to a late snack.
The store was clean and the food fresh. There is a play area if you plan on dining in– be warned that it can get noisy. The parking near the drive thru is a bit tight so be cautious. I really enjoyed my interactions with the staff because they were friendly and they seemed to take pride in their job. There was a lot of smiling going on which makes even eating at McDonald’s a little bit better.

I have not had McDonalds in a very long time but decided an apple pie sounded good. It was around 12am and when i asked if they had apple pies the lady that was working the drive thru said «umm. would you like to wait 12 minutes for an apple pie?» with a very rude attitude. I said no thank you after that and reversed through the drive thru to leave since there was a car in front of me. I was not happy at all and will not go back to this location. I understand it was late, but customers always come first and attitudes are not necessary. Sorry that you work at McDonalds and probably hate your job, but do not take it out on customers trying to give company to the business.

I know you are probably wondering how a McDonald’s can get a four star rating and to be quite honest I’m thinking the same thing. However, I will explain. I’ve been here numerous times, as it is convenient and an easy way to grab a quick meal or pretty good iced coffee. Usually there is a lenghty line at the drive through, but it always seems to go quick. Our lastest visit was no exception. After getting a sample of the Mighty Wings earlier in the day, I had made up my mind early to grab some for dinner. I was simply amazed, as they were much better than I could ever have imagined. A three piece will cost you three bucks, but they get less expensive as you buy in bigger quantity. When we got to the window, we were asked to pull off to the side, as the wings were not done yet. We waited only a short time before our wings came out hot and fresh. We were given a coupon for a free order of fries on our next visit, as a result of having to wait. They have offered a coupon every time we have had to wait, which cannot be said for other establishments. I would highly recommend the Mighty Wings and give high praise to my local Mickey D’s for the fast, friendly service during the dinner rush.

Peppermint mocha is yummy!