Sonic Drive-In

DO NOT come to this location. I am not sure where the quality food and service went as this used to be a good Sonic location. The last couple of visits have been so disappointing. The food is never prepared correctly. Tonight my burger was cold and the cheese want even melted. The fries were cold and soggy like they have been sitting out for a while. I just threw the whole meal out. Wasn’t going to waste the gas to go back and complain. Just won’t come back to this location. I hope Management takes notice of these reviews and makes some changes.

Yeah I forget how much this location sucks!!! Blizzards are lacking so bad… very disappointed and I need to remember don’t go here!!! Lame customer service too! BOOO!

Blizzards, and more Blizzards! They have a couple people there that are excited and care, but there are more that don’t pretend.
I love the Extreme Tater Tots, hidden menu, so ask! I’ve been a fan of their pump served chili since I was little but I’m old enough now to wonder how the heck they get chili through a pump? Horrid to contemplate, so I don’t.
They do the upside down Blizzard thing now, seems to be making a comeback. They toppings are all the way through, not just the top half like some locations.
On a warm summer day, or a half frozen one you’ll find me at the tables out front of a Sonic with my dog. Some still offer a Pup Cup of ice cream, but double check, sometimes they charge. Would be nice if they were all on the same page at least at the same location!

When does a 4.49 milk shake cost 4.99? When the cashier says the price has been changed in the computer, but not on the menu. Rip off.

I have dined at this establishment 4 times in the hopes of one time getting the experience that I have always read about, a solid combination of old fashioned service, delicious tater tots and unique beverages, and the fun niche of being served by a young lad on roller skates. Unfortunately, the reality of Sonic is a far cry from what is represented by the company in both written and visual advertising.
Let’s start with the service. The «quick serve» drive thru lane consistently has a faulty speaker system that makes it extremely difficult to place an order without having to repeat it several times. When I asked a question concerning its expansive menu, I would often receive a dead silent reply and no answers forthcoming. Add this to to the consistently long wait time for the food, and it leads to extremely high expectations to justify the wait. Unfortunately, this justification is also in vain.
The food quality has been extremely disappointing on all visits. Though I can say that the pretzel dogs are a shining light, the tater tots are consistently mushed together and served well below what I would consider to be an adequate temperature.
The value just isn’t there either. I have no problem paying a premium for higher and fast food (like In N Out, for example) but Sonic just doesn’t deliver on this aspect either.
Overall, I am extremely disappointed with both the food quality and service at this local Sonic and I simply cannot recommend it to anyone.

Mmmm the combo #2 with tator tots and a blast is amazing. Nothing like ending your night with good old burger!

It’s fast food, how high can your expectations be?!
You know exactly what you are getting when you pull into a drive thru.
Every time I have been here, I’m happy. I’m not a huge fast food eater but sometimes a bacon burger and some tater tots can really hit the spot.
Sonic has the best ice. Did you know you can buy it in a bag? So good! I love love love the Strawberry Slush. The amazing ice is crushed up even more and there are bits of fresh strawberry in this sugary drink that is sooo good. Yummy.

Food was cold/​old, and we had to ask for condiments. A real disappointment to say the least
Edit– only thing eaten today and now I have food poisoning… thanks for nothing

Cleanliness: 2 Stars
Hopefully the rest of the restaurant isn’t like the front, this place looks run down and unkept. The concrete is completely filthy and the tables have food debris stuck to them. Gross
Hospitality: 4 stars
The staff was smiling and greeted me with a welcome. Friendly and repeating of my order to insure accuracy.
Food: 4 Stars
Our order was complete, and accurate. Each item was hot and fresh. However, some times were kept warm instead of made to order.
Overall:
This place is great for a drive thru only, as I wouldn’t recommend dining on the patio.

If my other half wasn’t in love with their ice t and the weird little ice balls, I would never go to this location. (It’s very convenient to where we live)
Service here is awful. How can their be something wrong or messed up every single time I stop in to get her tea?!
No pretzel buns for their special pretzel hot dogs. I was going to try one. Scratch that. Also I was charged twice for my order. I even had it up on my phone to show the girl and she said it only went thru once. Hmmm okay.
I’m just not a fan of sonic. Over the years I feel like they have gone downhill.

I really like that this Sonic is open till 2am unfortunately the sonic near my house was closed its only 11 o’clock and it’s a Sunday evening this is Las Vegas who the fork closes before midnight. I would really appreciate it if I didn’t have to drive 3&a half miles to go get my dessert fix after spending some private time with my girlfriend but you know for Sonic I’ll Drive as far as I have to especially since the truth is I’m sitting in the passenger seat and my girlfriend doing the driving so I can go get the ice cream better yet cuz I spent all my money on the smartphone that I’m giving the review with my girlfriend is paying for the ice cream and she was on top doing the work today so this is pretty cool

The standards at this location have been on a steady decline. My usually favorite cookie dough flavored Master Blast has been made with dried out nuggets of cookie dough. Who wants to bite into pellets of dried out chalky dough? And our Oreo Blasts have not properly mixed and left with a hollow center on a regular basis. At times we find bits of other flavors on our blast indicating that they obviously aren’t completely cleaning their equipment from the last customer order. C’mon Sonic, keep your game tight.
For Blasts done right, the one at 3431 N. Ranco Drive is worth a stop.

Good fast-​food and pretty tasty! The workers aren’t very friendly though. The service was quick.

this sonic location sucks! its the slowest location ive ever been too in clark county! well come to think of it, slowest location ive been too anywhere! i couldn’t believe how long the drive-​thru wait was. at least 20 minutes for a dam slush! at least 12 cars in line — -all honking their horn! it made me late to an appointment. management better start stepping in & pay full attention to what the hell is going on. looks like this location hasn’t received a good review in ages.
warning: do not go to this location!!!

It was our first time ever trying a sonic drive-​in and we didn’t know that fast food could be so slow! We waited almost 10 minutes or more? I guess they were making our food fresh.
We ordered the Chicken club toaster sandwich — It was good! It tasted just like the ones you get at a good diner. It tasted like they made it to order and the chicken was crispy and hot.
The fries were good, we liked dipping them into bbq sauce and the ranch sauce.
I would definitely order that chicken sandwich again! Hopefully it won’t take too long next time.

Omg! Talk about SLOOOOOOOOOOOOOOW… This place takes 15 mins or more in the drive thru:/ I keep trying to give it chances since it’s the closest to my house, but time after time you have to wait sooooooooooo long. Not cool!

All my food was cold. Got a number 7 with tots and a coney. Ate it in the car and it all tasted like yesterday’s left overs. Just plain Horrible.

This is the absolute slowest sonic that I have ever been to. I don’t know if they are just lazy or if they are way under staffed but something needs to be done. Other than that, everyone is nice and food is good.

I have never been so a Sonic so bad :(
It takes a lot for me to give a place 1 star but this one deserves it.
I Pulled up to order and had to wait 15 minutes before someone took my order. Why 15 minutes!!! I was thinking to myself after the experience why I even waited that long.
The service was terrible and the food was so greasy. The grease was oozing from the tater tots and the cheese wasn’t even melted on my dog which makes me wonder what kind of cheese it is to begin with. I asked for regular coke and got diet. I never had a problem at any of the other Sonic locations so I am not sure what it up with this one but I will never be back.
I wish I had something positive to say but I just don’t.

My kids love the chili cheese dogs here and I like the cheesy tater tots. Seriously where else can you buy fast food tater tots covered in cheese? The afternoon happy hour for slushes is also nice on the wallet.