Why does it take 10 minutes to get 1 combo meal? This place needs an overhaul. There’s no organization whatsoever.
E D.
Place rating: 2 Las Vegas, NV
Only McDonald’s that made me wait and never answered me at the drive thru… I left and went to smiths and made my own food… Now boycotting. Especially because I know the mcflurry/shake machines aren’t off all day every day! For the only McDonald’s here you’d think business would mean something… McDonald’s needs to hire some reputable workers get it together
Ivette E.
Place rating: 1 Las Vegas, NV
Screw this stupid place it’s 5am in the morning waited about 15mins for them try to respond thru drive thru & two other cars behind us honking and nothing totally silence I’m sick of this place close it down and put a dam Popeyes or fire everyone and get new ppl serious they really want to get payed $ 15 and yet dnt want to work so over this incompetent company and its workers so much for 24⁄7! 3÷5÷16 @ 5:04am
Al F.
Place rating: 1 Las Vegas, NV
I can see why this location has such a low rating. I saw a posting on the overhead menu that there were some sandwiches on sale for 2 for 5.. I proceeded to order 2 big macs and was told the sale doesn’t start until the 26th. I believe it was the shift lead or manager wearing a blue uniform was the cashier taking my order. When I asked why was it already posted without a start date all she said was ummm ummm and couldn’t give me a straight answer. I told her that having it posted is false advertising. She just looked at me, shrugged her shoulders and said oh wells, good bye. I have been a customer here since it first open. Because of her bad attitude and service, my family will go elsewhere and I will also report this to upper management and to corporate office.
Branden T.
Place rating: 1 Henderson, NV
Went here after going to a local bar Distill, got to the drive thru and they prompted us to head to the last window to place our order. We waited in the drive thru behind a car for about 5mins, figured the car ordered enough food for a football team. Awkwardly, the car drove off without being handed any food, so we pulled up to the window and couldn’t even get anyone’s attention to order. Mind you, the window was wide open and I could see workers in there. I tried to get someone’s attention and failed as they kept walking pass the Window like idiots. Please don’t have ghetto ass people working in a upscale area.
Christine S.
Place rating: 1 Southwest, Las Vegas, NV
Drive thru sucks graveyard shift! Waited along time and poor service. Double check your order when going here. Its sucks!
J. M.
Place rating: 1 Las Vegas, NV
Food and drinks for cheapskates.(You get what you pay for) Expect them to get your order wrong. Employees have no idea what they’re doing half the time.
Walt D.
Place rating: 1 Las Vegas, NV
Worst Mcdonald s ice ever been too I can walk to this place and keep going back to give them another chance, No more it stinks. Nothing good to say about anything there.
Nicole S.
Place rating: 1 Las Vegas, NV
I order a simple plain cheeseburger. This establishment’s workers messed it up. Expected!!! I return the burger and waited for my new one. This time, it WAS plain BUT they lazily slap on some ice cold cheese on the burger. They didn’t take 5 seconds to make my order correctly. Needless to say, I won’t be coming back here anytime soon. Poor Service!
Laurie M.
Place rating: 1 Las Vegas, NV
Believe the reviews! To say that the service is consistently inconsistent is putting it mildly. It’s so unfortunate too because I can literally walk to this location from my house! We ordered and got to the window to pay and the manager was«hanging out» with the cashier telling him a personal story that I could hear as a passenger in the car in the drive thru. We proceed to pull up to the next window and the girl asks us what we ordered and we had to repeat it to her 3 times. She hands us the the 2 McFlurries with ice cream dripping all over the outside of the lids and cups, the sundae has hot fudge pouring out around the lid and its dripping all over my pants, and she hands us everything one by one with no carrier, doesn’t give us any straws(which is a regular thing at this drive thru) and of course we realize it when we get home. It’s clear that their employees don’t have the slightest care to service their customers properly and their managers are setting that example for them. A little pride and consideration would be nice to experience from this location at least once in awhile, after all our patronage is paying your hourly wage. Extremely disappointing and I will be contacting their corporate office tomorrow for follow up on my experience.
Brett F.
Place rating: 1 Las Vegas, NV
The worst McDonalds I have ever been to. The really sad thing is that it’s been that way ever since it opened. There’s a 50% chance your order will be wrong or cold or both. 80% chance you will wait forever in the drive thru line.
Sassy S.
Place rating: 5 Corona, CA
We came here for dessert. We ordered sundaes and asked that they wait to make them until we got to the window since its 104 degrees outside and we didn’t want it to melt by the time we got to the window. They did wait as we asked and the sundaes were delicious. We didn’t have to wait long in the drive thru line either.
Willie D.
Place rating: 1 Las Vegas, NV
Growing up eating fast food and then in high school working out and packing burgers and nuggets, weren’t enough to exclude the lack of ingenuity and service this McDonald’s can provide. There are some other locations that look much nicer and and have better customer service. McDonald’s been going downhill with my tastebuds. You can go anywhere else with fast casual gigs or if anything in n out xD
Cindy H.
Place rating: 1 Las Vegas, NV
I don’t know what it is. I even talked to the manager. But this McD’s is by far the worst. Their buns are always hard, dry and cold. Service is slow. Drive-thru personnel never smile or say thank you and 80% of the time they get your order wrong. So check before driving off. We drive to Blue Diamind location when we want McD’s! Theirs is hot and buns are fresh and better fries. Worth the drive. Also, Teenagers always loitering around. Dirty. Wish a decent hamburger joint would come to So Highlands!!!
Alexis R.
Place rating: 1 Las Vegas, NV
Would give zero stars if I could. The overnight staff is rude for no reason. Attitudes and slow service. The food was decent for what it is, but the service makes it not worth it.
Jorge Y.
Place rating: 2 Corona, CA
Believe the reviews. This place will screw your order up. Having read the reviews before going in the drive thru I paid extra attention to my order and had to correct the lady three times before she got my order right, her broken English did not help either. When I received my order I double checked a few items that I wanted plain, but could not check everything since they piled my order in one bag and I did not want to hold up the line. Sure enough when I got to my destination I found to be missing five dollars worth of my order. How bad do you have to be to mess up Mc Donalds?
Sable B.
Place rating: 1 Las Vegas, NV
The drive thru line is always so long. They only have ice cream about 50% of the time.
Steven P.
Place rating: 2 Henderson, NV
This place is average at best. They screw your order up about 50% of the time. When they don’t screw your order up something is broke or they are out of something. I only blame myself for going back. It is the closest place to my house.
Nicole G.
Place rating: 1 Las Vegas, NV
Messed up our meal three times. Simple orders too. No sweet tea available. Non sense!
Lavi S.
Place rating: 3 Las Vegas, NV
Several Times I have Visited this Location, and I Have Encountered… Messed Up Orders, The Drive Thru Order Takers are Not Very Friendly, and at times The Order Takers inside don’t pay attention to Customers Standing Right in Front of their Counters until, the Manager Says something! Honestly, This Particular Location can be a Hit-or-Miss! One Day you’ll get Excellent Customer Service, the Next Day Not So Much!