On the Border Mexican Grill & Cantina

No wait & the food was awesome. I had the Brisket Tacos and they were fabulous! Tina was attentive and soft on the eyes. They struck it out of the park tonight.

I don’t really have anything positive to say about this place.
First the wait was 30 minutes which is to be expected on a Friday night but not when there are several empty tables in the dining room.
The service is also tremendously slow.
Took almost 15 minutes to get out drinks. Not to mention our appetizers never even came out. We got a «I’m sorry I forgot to put them in»
Finally after 40 minutes our meals arrived. Just to find out that the tacos I ordered came out ice cold. Not acceptable for the prices this place is tying to charge. On top of that the plate was not «remade» as promised. Simply thrown in the microwave. So when it came out the second time it was noticeably dryer and the tortillas were extremely soggy. No apology. She just took our drinks off the check .
So I will not be back. Simple as that.

Went on Saturday and got their all you can eat taco special «this weekend only» limited to: chicken, shredded beef or ground beef.
I can best compare the quality of the tacos to that which you can find and make for yourself at a lower end casino buffet (think $ 10 station casinos or silver sevens). Tons of shredded lettuce, bagged cheese, very little meat, huge soft taco shell. Wasn’t great.
We also got a half dozen wings to try since they were 35 cents at the time and they were the smallest wings I’ve ever eaten… typical buffalo with Frank’s red hot /​butter mix. I hope they don’t serve these sized wings at regular times.
We also ordered a weak frozen margarita pitcher.
Service was actually pretty good and the fresh chips and salsa weren’t bad. Was gonna shoot this one a 3-​star but that «A-​Ok» rating wouldn’t be accurate.

Walked in the door and my 9 year old pointed out that the place smelled like a bathroom. I shrugged it off and told her they must have been cooking a lot of eggs. I should have listened to my kid.
Ordered a specialty margarita that looked nothing like the picture and tasted like a watered down regular margarita. The waitress, who was doing double duty as the hostess, explained that all the bartenders «do them differently» and offered to take it back. I kept it, as I’m always afraid to send food back, who knows what I’ll get in its place. Luke warm, bland food. So disappointed as I have been to a location in San Diego where the drinks and food were great. Oh well, we had to use our coupon…

Carne asada and beef chimi changa is my favorite in this. They serve free chips and salsa which is the best free chips i have ever tried.

It was a nice place. Clean, pretty. The service was good, and the portions generous. I feel it could have used more flavor in the beans, meat, and rice. We saved the queso by adding some salsa to give it some flavor. It may be what you are looking for, it was quite pleasant.

I’m definitely a Mexican food lover so it’s not hard for me to rate this restaurant decently! Great food, great atmosphere and AMAZING happy hour. Their happy hour has great food/​drinks/​pricing! Love their salsa and live guac is a must! Their margs TASTE delicious but could use a little more tequila ;) Overall, great experience and food!

They are consistently confused. My husband and I are trying this place for the second time and they still sucks. My husband ordered a Bohemia beer and the waiter repeated it four times like we were crazy. We pointed to it on the menu and he stared at us still confused, so I asked him to verify they have it in the bar… he comes back and says yes. Really?
Ordering food was the same confusion … Not going to come back… good was ok

We had the best time at OTB! We came in on the day after Christmas to have a few drinks and a bite. Melissa the bartender was very friendly and attentive. We chatted with her quite a bit and she made the best Mercedes margaritas. I informed her that I used to work at OTB and she brought the manager Christian over. He stood and talked with us for 10 minutes and was wonderful. We felt like we were at home. At the end we handed Melissa our credit card and she came back and told us we had an unexpected discount. I’m telling you it’s service like this that the industry is lacking but not here! We will be back. Wonderful place. Also happy hour is Sunday through Friday 3 to close but they always have certain bar and drink specials. Awesome!

Well what can I tell you about this place ?. Well lest start by. I LOVE IT … Me and my wife really look forward to the weekend to come to this place. The bartenders are excellent at what they do !!. The food and I’m Hispanic I really like it !. Now to the drinks !! Again like I said me and my wife look forward for the weekend so this will tell you that we really, REALLY, LIKE THERE DRINKS !! the herredadura drink is my fav drink here. The restaurant is always really clean and there waiters are really professional at there job. The managers actually take there time to come to the table and ask you how is everything and always with a smile ! A+ place !.

Mexican restaurant chains… what can I say. Some are better than others and if you compare OTB to «family» owned Mexican restaurants then you aren’t being fair. OTB is really good for what it is. Their salsa and chips are unique and tasty. Their Guacamole Live is my favorite. The serve Dos Equis on tap and Negro Modelo in a bottle which they used to have on tap but no more (shame).
Taco Tuesday is the day we go. Cheap and good. An after work dinner that won’t break the bank. We almost always sit in the cantina and Kelly is the best. Great friendly service with a smile. Thanks Kelly!
It can get busy and longer than usual wait times are expected but that gives me more time to drink beer and scarf down chips.
Overall OTB is our go to restaurant especially for the specials. By some of the other reviews it seems you can’t please everyone but they must be doing something right because they seem to always be busy.

We came here as a party of 2 on a Sunday evening. It was completely empty when we got there. By the time we left it was full. So from my experience, it looks like the place is pretty popular. I just can’t figure out why.
The food came out pretty fast, which is a plus. However, the Mexican rice was grossly under cooked. It wasn’t crunchy, it was still hard. The flavor wasn’t bad, it just wasn’t a pleasure to eat.
The refried beans were unusual. There was an odd smokey taste to it. It almost tasted like they took a can of baked beans and cooked them. I’m not really sure if I liked them or not.
With the dishes we ordered, I’d say the food was OK. Maybe I was spoiled by the Mexican food I would eat in Cali, but for some reason, I expected a place called «on the border» to be somewhat familiar to the great Mexican food I used to eat. It just wasn’t. I was disappointed by that.
The true issue with this place is that the service is awful. When we were first seated our order was taken by someone who wasn’t our server. She said that she’s «helping him out this evening.» I’d understand that if the place was busy, but we were the only ones there at that point. I’m all for getting faster service, but how much help could he have actually needed?
While we were there a large party came in. (Party of 9). We were unfortunately, sat right next to them. The reason this was unfortunate because we actually had to witness what good service actually looks like, while being basically ignored ourselves. It’s one thing to get bad service. At that point I just chalk it up to the servers being incapable, and don’t go back. It’s quite another to witness the same, exact servers giving amazing service to another group, while basically shunning you.
I’m not even exaggerating. I had an empty drink for almost ten minutes. Meanwhile there is a server sitting at the table with this large party, having a casual conversation. To get his attention I just start drinking the non-​existent drink, which makes a sound anyone in the food industry should understand. The server actually looks up at me, smiles, and continued his conversation. He wasn’t taking an order, nor was he helping them in any way. He was just talking.
A few minutes later the girl who was «helping our server» offered another drink. Our «server» only made an appearance twice. To actually bring the food, and to drop our ticket. When he actually dropped the ticket he told us to take it to the cashier when we were ready, and pointed to the front desk. We went there right away and we’re told that the server handles that.
The manager said he’d take care of it and said our total was $ 50 more than the ticket actually was! I had to correct him as he walked away saying something about tips. That’s pretty audacious to talk about tips with the experience we just had.
Finally some other server brought me the receipt back, and I left the lowest tip I’ve left in years.
Overall the food was decent, but the service was abysmal. If you want mediocre food and horrible service give this place a shot.

OTB has been consistent the 3 times I’ve been there. I like sitting in the bar area better because I like glancing at the tv while eating. There is enough room in the dining area for large groups which is a good thing.
Service has been average– timely, friendly, and professional.
Food is not as spicy as I would like it– but that’s ok because I just order a fun drink and that helps out.
I’ve ordered a few dishes from fish tacos, spinach quesadilla, to appetizers. One thing– dishes come with a lot of food. We always get the leftovers to go. Prices are on level with chain establishments of this kind.

On the Border… of food.
Something to say when the rice was the best tasting part of the meal.
I ordered the Queso Chicken… the chicken was burnt and completely covered in what I would call ballpark nacho cheese… I’m not joking. Mildly spiced, Velveta covered burnt chicken. The rice,…unseasoned, unflavored, and the best thing on the plate.
Two stars due to the margarita…

I have had some scary experiences here with the service. But several months ago I had a talk with the manager and she really made me feel like she was listening. So I have come back quite a few times since and have not had another bad experience. So now the good food, clean and nicely decorated restaurant seem to have finally got there service down.
On a complete silly side note there is a shorted woman that has worked in the kitchen for I believe a few years. You can see them back there working through the open fajita grill window. While I smile every time I see her using a soup spoon to press bottoms on the microwaves. Which was well above her reach. I think a stool is not to much to ask for

I’m giving this 2 stars because the servers are nice! The food is not worth the price. Been here about 4 times the last few years now and still not good. Don’t ask why I keep coming back! I got tortilla soup the other day and does not taste like it used to. It tastes like watered down soup full of rice and chips. Plus the avocado that was in my soup had a tiny little fruit fly on it. Just Nasty! I’m not one to complain and send my food back so I just dealt with it, put the avocado aside. Luckily it didn’t touch the soup! But the prices are too much for quality of food. Not good at all!
Okay well the chips and salsa are the best part!

I saw on Google reviews, that out of 36, this restaurant received 3 stars, so I figured it was safe to try.
we were seated immediately
got drinks & chips within just a few min (chips were good & fresh-​salsa was weird, had an extraordinary amount of cumin, but ok-​spicy after half a bowl)
our server greeted us & gave us a few minutes to look over the menu, he didn’t recommend anything or mention any specials, which was ok with me.
I asked him how popular the fish tacos were, he stated that a lot of people order them-​which, in retrospect I should have asked if people LIKED them!!!
so we order the fried avocado appetizer & I ordered a cup of tortilla soup,
appetizer (fried avocado) takes about ten minutes to get to us, but, alas, no soup. we finish the app & first basket of chips, twenty minutes goes by — NO SOUP, guess what? entrees hit the table after 30 min elapsed… we ask the back waiter — wheres the soup??? his blank stare says it all — i tell him cancel the soup
I ordered the 3 fish tacos — my wife orders the fajita chicken salad, my son gets teh shredded beef burrito
to sum up — Son’s burrito, ok ok, temp ok, but shredded beef had a not normal flavor, not bad, just weird
chicken fajita salad… platter was barely sizzling at arrival, but that’s ok, chicken was very tasty, but the contents of the salad were pretty dismal in my opinion, and the dressing, im pretty sure was Ken’s ranch, otherwise a lower quality ranch dressing
fish tacos — ** note to restaurant** A fish taco is supposed to be CRISPY, so taco items should be served on SIDE, if you put all the meaningless crap on the fish taco, IT MAKES IT SOGGY!!!
server could see we were not enjoying meal but made no effort to even engage us to ask any questions
the restaurant was busy, but I could tell the servers, all of them, were relatively new, none of them looked like they had a clue. i saw our waiter forget things, from other tables, see the dumbfounded look on his face & watched him turn around to retrieve whatever it was he forgot at least 5 times in the course of our meal
there are so many good restaurants in this town, it makes this bold face crapheap of a food establishment, look like the dismal failure that it was
wont be back, telling all my friends, STAY AWAY

This is a difficult review to write because I love on the border just not in Las Vegas.
I have been to this location a couple of times since we moved here and it’s just terrible service, lukewarm food and bland at that. I have high expectations from the old on the border in Texas that I used to go to all the time and love.
Our waitress today I swear didn’t hear anything that we said. Part of my order I wanted to go they brought it to the table, we requested salsa never got it, the fajitas weren’t even steaming or sizzling when they got to the table. I had to have them redo it and there was no apology.
The chips, queso and salsa we’re good, but then again how can you screw that up?
We had to ask for drink refills and for extra napkins twice.
It has been a while since I’ve been there… they have new updated menus and several different cheese bowl options.
Not sure I will return to On the Border except for chips to go.

Man, was I disappointed in this restaurant.
I love On the Border. Usually when I have gone here in other states, I love it. Not this spot. I always love the salsa and get the XX fish tacos.
First, the wait staff was not very good. When our food came, we asked for more salsa. That never came. So we asked another guy and he brought it.
We ordered the queso and guacamole. The queso tastes like cheap velvetta cheese. The guacamole was ok, but too many onions for my taste. The salsa was still pretty good.
The fish tacos were just not that good. Too much cabbage and veggies and not enough sauce. They were bland. The rice was very good, but the refried beans were not.
The waiter did ask how the food was and I made a sour face and said, meh… it was ok. He talked right past it to go get our check. LOL! Guess he really didn’t care.
The manager came by because I had a groupon and when he asked, I told him we wouldn’t be back. I told him what was wrong and he apologized and gave us an additional $ 10 off.
So I will give 2 stars since the manager, rice and salsa were all good. :)
The rest wasn’t. :(

Gosh Dang It! Been here a few times and even though I like the food, the service… shall we say, just plain olé’ sucks.
Been to this location for both lunch and dinner and found the attention to serving, severely lacking. Who’s fault is that? Is it the server? Is it the manager? Is it corporate? I don’t know. Honestly, it’s not my problem, until a tortilla chip is sliding down my throat sideways and I have not a water or a margarita to help wash it down. This is what occurred on my last visit.
The food is A-​OK as are the drinks. But if I can’t order in a timely manner, what is the point!
Corporate fast food at it’s absolute mediocre finest. That’s all am I going to say about that.