The food was decent but the customer service was terrible. I felt unwelcomed and awkard, like I was intuding on something. And it reeked of bleach. I couldn’t finish eating because the bleach was too strong. I am not visiting it again anytime soon.
Katie L.
Place rating: 5 Las Vegas, NV
I’m new to Unilocal and new to the area but have been eating out alot do to just moving. I just wanted to say that i felt it nessary to write about my experience in this specific sandwich shop.(as i love sandwiches) I have been to several of the Port of Subs locations around town and never have i had the experience i received at this location. The employees were very helpful with nutritional information and great knowledge of what to substitute certian ingredients to make it fit my dietary needs. Both girls were friendly upbeat and seemed to enjoy their jobs.(which doesn’t happen alot in fast food especially on a monday during lunch) The only thing I wish Port of Subs had was more variety of breads.
Sasha Z.
Place rating: 5 Southwest, Las Vegas, NV
Can I start out by saying how refreshing it is to have GREAT customer service? Somthing that is rare now a days… Damen welcomed me to port of subs, my sandwich was prefect and there was no wait. I will be returning. Thank you for taking a few extra minutes to make a good experience!
Kenneth R.
Place rating: 1 Las Vegas, NV
I love port of subs and have been to many in different parts of the valley, this is one is by far the worse. The customer service sucks, I ordered via eat24 and they apparently they dont carry half the chips they others do. And the person in charge was confrontational. Then because I am so close to the store they offered to exchange the chips, excuse me, where I am at isnt the point, you screwed up not me! I need to find out which ones this owner has so I can make sure not to visit his stores again. *update* and for the first time messed up my sandwich. This whole order was a nightmare!
Pat M.
Place rating: 3 Hillsboro, OR
I would have given a higher score but due to the heavier set blonde with the blue tooth head set she wasn’t pleasant and just kinda talked to who ever doesn’t focus on the task at hand and was honestly rude towards the coworker this is my second time to a port of sub and food is pretty decent. Cleanliness of the store was so so. And men’s restroom is broken and the women’s is poor lit. So if it was a cleaner store with good employee service I would be giving 4 – 5 stars
Jonathan W.
Place rating: 5 Las Vegas, NV
This place is really good, I eat here once or twice a week because I work in the area. Its affordable and great fresh food. Its very clean, they mop like 3 times a day and the employees are the nicest of any place I’ve ever been. Ask for the«UPS special», its a breakfast wrap with egg, turkey sausage and sliced chicken with barbeque sauce and provalone. Its the best wrap you’ll ever eat.
Ilene Y.
Place rating: 1 Las Vegas, NV
This location stinks. Service is ridiculous. Girl behind the counter kept asking about the tattoos my husband and I have. Rather unprofessional and pretty rude. I’m not a fan of people who try to make small talk with me in the hopes that we have something in common. This location was also dirty. Never again. I will stick with Subway.
Megan C.
Place rating: 4 Las Vegas, NV
Wow, I’m surprised to see the negatives. We have had a good experience here. Right now I am eating a veggie with so much lettuce I have a little salad on the side. cheeses and avocado are standard We use all their services; delivery, internet pick-up and stop-in. Fast delivery, GREAT pick-up, good stop-in. We always order online. The website is easy to use and gives all the options at the store with easy to select choices. We do always go at night I also like the macaroni salad and I love the pickles. I wish I knew what kind of pickles or a similar pickle. I love them.
Erik N.
Place rating: 1 Las Vegas, NV
Food poisoning! Yikes! AVOID
Jessica R.
Place rating: 3 Las Vegas, NV
Some of the employees here make excellent sandwiches and are exceptionally polite, the others… not so much. It’s pretty hit or miss depending on who’s working when you go. I like Port of Subs, so I’m happy to have a location near my neighborhood, however I wish the service were more consistent. Both my boyfriend and I have been skimped on veggies so many times, and it’s really a frustrating issue when it happens on so many occasions. For me, a sandwich is more about the layers of vegetables and the delicious seasonings with a highlight of cheese, not the other way around, so when I’m offered a few measly slices of tomato it’s a little insulting. I’m not a high-frequency customer because there’s also banh mi and salads up the street, so I only find myself motivated to eat here once in awhile given the competition.