Purrfect Auto Service

Took my car for a smog check. Can’t beat the $ 9.99 price. They offer a free inspection. I can’t remember the guy’s name but he told us that we needed a new air filter and that it was $ 1000.00. That is NOT a typo. They straight up told us $ 1000!!! Afterwards, he then tells us that he can sell us the part for $ 39.99. What a rip off. If it wasn’t for the cheap smog check, I would never take my car there.

Good customer service, walk in for an oil changed they help me right away did not wait even 30 minutes and I was done with the service, I recommend this place for oil services and the guy came to me and said I need my breaks soon
The cashier did a good customer service

Fast, inexpensive and professional. I would definitely recommend. Bonus, it’s next to a Subway.

****HIGHLY RECOMMENDED*****Came to get an oil change and a smog check (the prices were awesome). Juan and Joseph really looked out for me the gave me a good price on also getting my brake done, because the brakes were almost gone! I WOULD HIGHLY RECOMMEND COMING HERE! GREAT SERVICE!!!

By far the best place I have ever been to, take my Honda here every time they really do give the fairest price and they are honest they don’t don’t try to sell you things you don’t need, I have been coming here for years now and my mom has been coming here for years always ask for Juan he knows what he is talking about nice guy

Horrible experience I paid them over 1,000
For a problem they didn’t fix the next day I took it back because it was running worst then when I took it the first time. For then to tell me to fix it completly would cost me near two thousand dollars more. when a day before I had just gave them 1,000. They should have told me that before I gave them the money. Shame on them How can the sleep at night doing that to people. Ther are thiefs. Stay away from this place

I’ve brought my Land Rover in to these guys twice now. Mind you, my Land Rover is a European vehicle and I usually end up HAVING to take her to the dealership because most places don’t have my parts or expertise to service it.
The first time I came in was for a simple oil change. (Because GOOD YEAR didn’t even have my filter). 25 minutes and $ 19 later I was driving home. Mind you, my oil changes are usually around $ 60 because I have a 6qt tank.
The second time was for my rear breaks. I was on the road again after an hour and $ 170. WOW! everywhere else quoted me at least $ 250 for the same service. Plus everywhere else was telling me they couldn’t just do breaks, but rotars and censors as well. I know full well that was BS as I had them done under a year ago. :D
ALSO: I am leaving for Texas tomorrow (1300 mi) and I asked one of the very nice gentleman if he could give the truck a quick look over to make sure she’s up for the long drive. «Absolutely» he said with a smile on his face ! He actually Took an extra 15 minutes just inspecting her for me. Came back to me with a few minor issues he saw, but told me it wasn’t anything I needed to do before the trip and to just keep an eye on it. Plus he actually put it into terms I could understand. Unlike most mechanics that try to confuse you with big words to get you shelling out loads of dough. These guys are wonderful and really just want to get your car running the way she should. They aren’t the service place that will find anything and everything under the sun to get deeper into your pockets. I’ve interacted with many of the gentlemen there, and I can honestly say I trust my truck with them!!!

Dude, some of these reviews are bogus. I needed an oil change BAD, so I went to Walmart, saw the prices, and walked right out. Found this place via google and drove down the street to it. I paid dirt cheap for my oil change, the employees are super helpful and friendly. They pointed out a secondary issue with a gasket, gave me a good price, and I will be coming back, Thank you Purrfect Auto!

I advice anyone to NOT COME HERE! They ruptured pipes underneath my car so now liquid is coming out, and also, punctured the radiator so liquid is spitting out too. I’ve NEVER had these problems before coming here, I only came here for an oil change and english flush (which they recommended) and now my car is having these problems. STAY AWAY from this place, they will ruin your car, and expect you to return to «fix» it, only to cause more problems! Had I known about their shitty establishment and read the reviews before coming here, I would had never come here!
After reading reviews on here, I DEFINITELY will be reporting them on BBB too. Shady establishments like these don’t deserve to be around.

Great service, courteous staff and probably cheapest smog in town. Highly recommended.

In Oct 2013 came here for a smog check:
— Finished my car in about 15 minutes.
— Prices were low and the staff seemed friendly.
— May just get my annual smog check here.

Took a while to update this, but made a better business bureau complaint and they couldn’t be bothered to even answer the BBB. Yep, they suck…

I guess there isn’t any surprise here. a quick Google search for «Purrfect Auto Service» and you’ll hear plenty of horror stories without the sight of a positive review. But dammit, their coupons that are often mailed to you are just so tempting!
As a new resident to Nevada, I came here for a mandatory $ 10 smog. Guy claims I won’t pass, which I doubted because I passed the CA smog just 3 months earlier, but I really needed to make it to the DMV today to register my car. So he says I need some «cleaning service» for $ 50, which regrettably I said ok too. 5 minutes later and he’s done. Awesome, $ 50 for 5 minutes labor.
Tip: Don’t fall for their BS upsell and just ask for the smog to be completed. Or BETTER YET, visit another place, their are many places that do smogs for $ 10 – 20.

I needed replacement front brake pads, rotors, and calipers so I checked out Unilocal for some nearby brake shops. It just so happened that I had a $ 50 coupon from that days mail for brake service from Purrfect Auto so I checked them out. There were mixed reviews on Unilocal for the other purrfect shop locations around town and none for this particular location so I just went hoping for the best. They did good work but that doesn’t say very much, it was a brake job after all, I could’ve done it if I wasn’t so lazy. Where they failed, the reason why i gave them 2 stars essentially is that the customer service was horrible. On the initial trip in to get it diagnosed I secretly eavesdropped on the previous customer and noticed that this was not a haggle free zone! For some of you that might be a scary proposition but for a a clever deal maker like myself this was everything I could ever wish for. The guys were your typical sleazy car repairmen and the haggle is always on with them, even after all the deal making is done its hard to somehow not feel like they still managed to sneak something by you. They told me the repair would be done around a certain time and when i called at that time to check up no one answered. I called again 30min later w/​the same result, very odd. At the 45 min mark I finally got someone and they told me the vehicle was ready. Good news is if you can handle the back and forth dealing etc you’ll walk away with a pretty decently priced repair but for most people the headache involved in dealing with these guys would make them want to rate it with 2 stars to be honest. Go there if you dont have other alternatives but be on guard