I came to this Smashburger during a Sunday evening. Atmosphere: Crisp, Clean The establishment is clean, in order, and all the tables had proper table settings. Quite nice for a burger chain! Service: Quick, efficient! Despite the fact the place was going to close in about an hour, the cashier didn’t seem too burnt out. She was actually really enthusiastic. I was given a number stand to put on my table so that the server could deliver my food to me at my table. My food came pretty quickly. I don’t remember waiting too long for my food upon ordering. Food: Nice, but nothing amazing I ordered the classic burger with fries. The burger was nice and hearty. Everything on the burger was cooked thoroughly. My burger had bacon and cheese on it. The fries were a little too greasy for me, however. Overall: Good to visit A good place to go to when you want a burger that has a little more preparation put into it. The service is great, the place is clean, and the food isn’t too bad.
Jason D.
Place rating: 3 Garden Grove, CA
Decent but not wowed. Sin City burger was juicy but lacked some basic flavor profiles. Pretty one note. The fries were bland and that about it. The strawberry shake was good and probably the saving grace to the whole thing. For a brand that has grown over the last few years I may have been expecting something more than decent. Would I come here again? Maybe. Surely wouldn’t be the first choice but it wouldn’t totally be dismissed. Decent wins over horrid every day.
Rowena C.
Place rating: 1 Las Vegas, NV
Don’t go in this location they have the worst service ever. Our server Jennifer is so rude and unprofessional. Want my milkshake in a classic metal cup and she brought it in a paper cup and when I asked her why is that so and she answered«we don’t have a clean one right now» and walk away. WOW what a service. The location lake mead and buffalo.
Ver T.
Place rating: 2 Las Vegas, NV
Really, these burgers and chicken sandwiches are awesome. And the staff is usually very friendly which is refreshing. But the restaurant is always dirty. There will be staff standing around talking chatting laughing, and not washing tables or picking up garbage or old food. Every single time we go, the tables are disgusting. I really wish they could simply wash down their tables. It would go a long Way in customer satisfaction.
Brianna L.
Place rating: 4 Westside, Las Vegas, NV
Love this place!!! Burgers are always good and love the Oreo shakes!!! The nutter butter is good too! The special sauce is so good and also love the fried pickles! Yummy!
Rosario C.
Place rating: 4 Las Vegas, NV
Not bad for the first time. Will go back again. Friendly staff and great service!
Laurie H.
Place rating: 4 Las Vegas, NV
I was hungry after my Dr visit, really wanted In&Out, but they were closed. I decided to take a chance on Smash Burger. The menu is awkward for us first timers. I just wanted a cheeseburger with extra onions. The cashier got my order down and offered me a water cup. Several people came in while I was eating, apparently to visit with her, which is nice. The eating area was more like a Red Robin mixed with a warehouse. Not fast food, but very relaxed. The first bite of burger was WAY too salty. The limp lettuce leaf and mushy tomato didn’t help either. The red onions added a nice bite of flavor. The fries were glorious and popping one in with each burger bite saved it’s cheesy life! The shake was a chocolate mint Oreo, in a smallish glass but served with the rest in a frozen metal shake glass, great temp control! The fries and shake made up for the less than Write Home to Mama burger, and I ended up enjoying it all. Torn between ratings I decided that I would be back and try a different burger. If I plan on going back somewhere I assume there’s enough attraction to get four stars. N
Samuel G.
Place rating: 4 Las Vegas, NV
The Walgreens that my partner and I use to get our prescriptions is within rock-throwing distance of this Smashburger location, except we would only throw them bouquets instead! For a chain restaurant, we have yet to experience a lousy burger here. The BBQ Bacon burger is always on-point, and that’s besides the fact that bacon makes everything better, anyway! I try to restrain myself from having one of their reDONKulous thick shakes with it, though when I do, that counts as dessert. The substantial salads help fill you up and are always freshly prepared. If there was one thing that costs them a star, however, it’s that when we’ve been in lately, the Smashfries seem to be pretty light on the rosemary and garlic, which is what makes them so unique and addictive. I sure hope they haven’t made any radical changes to the recipe for those. Other than that, applause, applause!
Robert B.
Place rating: 3 Los Angeles, CA
This is my first experience with Smashburger. The staff was extremely friendly and very helpful. The hamburger was better than McDonalds but nothing to really brag about. The rosemary garlic fries that I got your old you can taste that in the fries. That’s the reason for the three star marking it’s just didn’t jump out at me as some place I have to go.
Christian C.
Place rating: 4 Las Vegas, NV
The smash burger is one of the best burgers in vegas! Fresh and fast with great customer service except they don’t always take orders over the phone. They prefer you use their app, but that’s not always convenient. Love the rewards program.
Steve C.
Place rating: 3 North Las Vegas, NV
So I went to try the sin city burger that my girlfriend raves about! I had a coupon for a free side so I ordered the sin city burger with the red hot fries to go. The burger was great! The fries unfortunately we’re smothered in salt! I tasted no Frank’s… Only salt. I had to throw the fries away. I tried to have a few handfuls of the fries but the salt was too overwhelming. This does not take away from the burger cause I would be back to eat another burger just maybe ask for less salt on the fries or get no fries at all.
Dharma M.
Place rating: 3 Las Vegas, NV
Didn’t start off with stellar service, cashier made a disparaging comment about another Smashburger here in Vegas. Then I had to ask for an employee to open the ladies room, not cool. At least the food was good, fast and warm. The music however, was AWFUL so we ate fast in order to get away from that… will probably go to another location next time.
Grimace B.
Place rating: 5 Rochester, NY
The name draws you in, it allures you to get a better understanding of just what is a «smashburger»? One thing you know pretty much before you take one step inside this small burger chain, you’re gonna like your meal. There’s something salivating about smashing ingredients onto or into a fresh juicy all beef patty. Upon entering a smashburger it’s clear that is ain’t your typical burger joint. Don’t expect any mind altering experience, like Dorthy had upon arriving in the land of munchkins and the yellow brick road, but certainly not the homogeneous looks of the big chains of McD’s, BKing, Jacks(formerly known as jack in the box) Karl’s Jr, Wendy’s, Taco Bell and others that dominate this resturant category. Simple typography of classic burger ingredients don the walls and a pleasant combination of Maroon, natural wood, Browns and wine color palette slowly come to focus revealing snippets of other menu items available. While the typical layout of tables, ordering counter and soda fountain machine gently remind you that this is still a «fast food» establishment. But onto the main stage: How’s the food? Take one part great FRESH food and FRESHINGREDIENTS and one part creative-takes-on-classics and smash them together! You end up with a meal that somehow gets into you belly faster than you expected and well before you realize you remember to savor the last few bites. Smash sweet potato fries add a perfect compliment to more than 90% of the menu. Hand made to order shakes available in the classic Chocolate, vanilla strawberry flavored and these are not the only choices. Other mouthwatering favors include salted caramel, Oreo blend, and seasonal flavors. Food is delivered by onsite employees and on metal baskets with smashburger branded parchment paper. Overall, this place rocks and definitely has raised the bar on what quality fast food can be. They smashed more than food, they smash the competition into the chuck ground.
Kristin M.
Place rating: 3 North Wales, PA
Better than a normal fast food restaurant. Food isn’t as greasy and even more delicious. You can get your base as veggie, chicken, or beef burger. No choice is wrong! Will come back
Thomas r.
Place rating: 5 Las Vegas, NV
The VERYBEST in Vegas! The employees, Anisha, Rich, Sid and the others all make you feel right at home and customer satisfaction is their top priority! Have been to other Smashburgers but none compare to this one and thats because of the GREAT crew they have working there. They have it running like a swiss watch! Smooth and efficient! Highly recommend eating here. They always greet you with a smile and alway check to make sure everything is good! Cant say enough good things about the employees and the food! Love it there! See ya soon! :)
Akeelah R.
Place rating: 2 Las Vegas, NV
My friend and I wanted to try something different. We should’ve stuck with what we knew. We didn’t enjoy the food at all. I didn’t like the cut of the fries. They were too sharp. We got the regular and the Olive Oil, Rosemary and Garlic fries and they were both disgusting. We hated them! The burger was nothing to brag about. The flavor was decent, slightly salty. I got the large Bacon Cheeseburger and my friend ordered the Medium Size Bacon Cheeseburger. My friend was pissed because she thought the different sizes offered would add thickness, but the larger size was just wider and just as thin as the smaller size. The Applewood bacon on my burger was gummy. My friend’s bacon was really small. I think they divided 1 slice into 3 different pieces on her’s. In all, to sum up my experience, I would say the place was mediocre. The place was dirty(EVERY table and also the drink station), the tea tasted like water and the food was average. The staff was friendly, but not friendly enough to make this experience any better than what it was. I would not recommend this place and I will not be going back.
Randy H.
Place rating: 2 Las Vegas, NV
Use to love this place but they messes up our orders last 2 times stopping by. Last straw was when we got there and doors were closed because computers were down. No more smash in my future.
Jessica W.
Place rating: 5 Las Vegas, NV
Food is very good. Thick juicy burgers with a nice variety of things to add. I am hooked on the grilled chicken burger with bacon and avocado. What really keeps me going back is the sweet potato fries and the veggie frites. I love the idea of fresh veggies instead of deep fried starch with my burger.
Ron P.
Place rating: 5 North Las Vegas, NV
Had the sin city buger and crispy fries. GF had the mushroom swiss burger. It was great cooked just right and tasty. Manager checked with everyone about their meal and no complaints. A first. They keep it cool in the restaurant but just ask and they will turn it off for awhile.
Brianna G.
Place rating: 5 Las Vegas, NV
All the staff is happy to help, especially Sunny. His enthusiasm & genuine concern for our satisfaction is the reason why we come back. Oh and the food is great! Windy City is so delicious!!! Thank u!
Angel H.
Place rating: 3 Salem, OR
Loved the Olive Oil Fries! Didn’t Love The Dirty Tables. I decided to try Smash Burger after a friends recommendation. I LOVED the olive oil fries, and the veggies with the ranch sauce. The burger was pretty good, too, but my bun got squishy and soggy way too fast. I did like the fact that we could eat outside. The guy taking my order was a total sweetheart. The girl that brought the food was also very nice. They seem to be a bit understaffed, though, as there were a LOT of dirty tables inside and outside of the establishment and the trash cans were filled to the max. Hopefully they can get better staffed to keep the place clean.
Kimberly D.
Place rating: 4 Las Vegas, NV
Well I’ve been on a no carb kick for the last month so burgers are verboten right now. Of course salted caramel shakes are not! Seriously delicious. The contrast of salt and caramel goodness set to vanilla ice cream made falling of the carb free wagon worth it. If you dine in you not only get your shake but the extra that comes in the stainless steel container they make it in. Hey go big or go home! Next time I’m trying the burger because they seriously look too awesome not to. Oh and the service was excellent as well. Very friendly order takers and even brought our shakes to the table.
Russell R.
Place rating: 4 Pueblo, CO
The hamburger was good, the fries were absolutely fantastic and the service couldn’t have been better. We were in and out with over 6 full meals in 7 minutes.
Heather S.
Place rating: 5 Las Vegas, NV
Under $ 15 for my daughter and me. You can’t beat that deal in this town! Most nice burger places are $ 30 plus and fast food is about the same price. Our first visit here and we will absolutely return. The Sin City Signature burger was nice and the buffalo fries are flavored with Frank’s Red Hot. My daughter loved hers so much she finished before me! Great food, wonderful customer service and nice atmosphere. Can’t wait to come back!
Larry N.
Place rating: 4 Las Vegas, NV
When it comes to a grabbing a burger, good value for your $ comes to mind here. By that I mean being near the combo prices of the large chain burger joints with drive-thrus(Carl’s Jr, McDonalds, etc), Smashburger’s taste blows them away. Also, when it comes to probably the closest resemblance of a competitor in my opinion — Five Guys, they also blow them away when it comes to value and taste compared to your dollars spent. Numerous reviews describe the menu choices, so I will skip that except the mention of the fried pickles — this is something you don’t see at most burger places and my daughter loves these! You can also opt to replace your fries in a combo for these(I think for a price difference). The burgers have that home made appeal and flavor with fresh ingredients and the way the edges are crispy really make things pop. If you want to make yourself feel really guilty, get one of their shakes that are fantastic and have that old malt shop feeling about them. Service is not the most speedy but all-in-all a place you should try and should add in to your burger choice rotation for sure.
Chris A.
Place rating: 4 Las Vegas, NV
Where I go when I want to get smashed! There are a lot of burger joints in this town, so the competition is fierce(like Sasha). When I have those off days I want a burger but aren’t feeling In N Out or Five Guys, I often end up at Smashburger. Gotta love those griddled burnt edges! Smash, smash away my friends! I’m one who likes the ease of combos on a menu, and finally Smashburger has a few«Smash Specials» on their roster. For $ 5.99 you can have your choice of a regular: –Classic Smash –All American –Mushroom Swiss –Classic Hot Dog –Classic Smashchicken($ 6.99) Each special comes with a small order of French fries or Smash fries(fries seasoned with olive oil, rosemary & garlic). For another $ 1.89 you can add on a small drink. I like the convenience of this as well as the price so I often get this as a meal. I usually go for the Classic Smash(American cheese, Smash sauce, ketchup, lettuce, tomato, onion & pickle on an egg bun) or the Mushroom Swiss(Crimini mushrooms, Swiss & mayo on an egg bun). Don’t get me wrong, I love the Sin City burger just as much as the next guy, but sometimes I like my fries included with the burger, you know? You can of course add another $ 1 and get your Smashburger upgraded to the ‘Big’ size, but honestly I think it can be a tad dry. If I’m gonna eat a ‘fat’ burger, I want the middle of it to be pink & juicy! Yes folks I said it. And I mean it. Their egg bun is where it’s at though. Supple, yet firm, makes their burgers tasty! The Smash Special combo is just enough to satisfy my appetite. You hungry eaters will most likely just order the bigger burger to begin with. I have yet to try most of their other side or options on the menu, but they don’t look half bad. Fried pickles or haystack onions? I’m in. Cobb Salad? I’d give it a whirl. Hand-spun Haagen-Dazs milkshakes? I think I will! Smashing!
Stephanee P.
Place rating: 5 North Las Vegas, NV
Not sure of the name, but the cashier who is originally from Michigan is FABULOUS!!! So full of energy and really made me feel welcome! He made my experience at this smash burger great! As for the food, its delicious. Favorite burger place, better than five guys and in n out! You can taste how fresh the food is, and the smash fries are ! Definitely go to this location!
Monte M.
Place rating: 4 Summerlin, Las Vegas, NV
Not going to lie, but every since I became a vegetarian a year ago the appeal of smashburger has unfortunately waned. When I have an inkling to stop by, I have to get the bean burger or a salad. I refuse to get salads at any restaurant, so I go for the bean burger. The burger itself is… Ummm… Well, it sucks. It is very dry and unappealing so I have to dress it up through the build your own menu. I regrettably have to say that I will not be frequent to smashburger anymore and this makes me sad. I just don’t live the meat eaters lifestyle anymore =( The staff at this location are ALWAYS sweet and accommodating! Customer service is 5 stars on its own. They are almost too sweet. I get a little suspicious sometimes, because it’s rare to get such pleasant service the moment you step inside to the time you leave. I will miss them but after tonight’s dinner I realized the bean burger isn’t going to cut it for me to continue being a customer. The smash fries are not what they used to be either. Too much oil and over-frying of the fries. But to you meat-eaters, this location in particular is the best! Its clean, inviting, and customer service is 5 star! Smash fries are usually good, but I’ve had a couple disappointing batches. I still think the food is good enough(if you’re not a vegetarian) to warrant a visit to this location, so definitely stop by! As for me it. I have to say good bye my sweet smashburger! I’ll miss you very much, but I can’t eat one more bean burger. It’s just not good without a crap ton of dressing and condiments, which only then makes it edible. Try introducing the garden burger instead or maybe a different spin on the beans so they aren’t so dry and tasteless.
Garett A.
Place rating: 4 Las Vegas, NV
When the daily conversation inevitably turned to «what’s for lunch?», the suggestions didn’t come as easily as they normally do. In fact, it took so long to decide, we just rolled out of work and kind of went«on the fly», much later than usual and right in the middle of the traditional lunch hour. I thought we were headed for a chinese buffet, but I wasn’t driving(or paying attention) and somehow we wound up in the area of Lake Mead and Tenaya, surrounded by a plethora of choices for the midday meal. Not being one to ever pass on an opportunity for a good burger, I said«what about Smashburger?» We rolled in to a crowded parking lot and thought we might have to find another place to dine, as we are not the patient kind, did not want to wait in line and were beyond hungry. As luck have it, the crowded parking lot is kind of deceptive. We walked in and were pleasantly surprised there was no wait. The lunch crowd here seemed to get a little bigger closer to the end of the noon hour. Whoever came up with the idea to put a fried egg on a burger should be Knighted, or at least be made king for a day. The Sin City Burger was fantastic. The meat was fresh and flavorful. The egg and all that accompanied it made the burger that much better. I opted for the Buffalo Fries, and they didn’t disappoint. Seasoned with Buffalo seasoning, they were hot(to the touch), a little spicy and full of flavor. The service was fast and friendly and they even came to clean off the table. If you are looking for a great meal in the middle of the day, served fast and fresh, give Smashburger a try. I’ve eaten at many of the other options in the area and Smashburger definitely holds their own when it comes to quality, service and price.
Paul W.
Place rating: 4 Las Vegas, NV
There will come a time in the not so distance future when I will not be able to partake in the greasy joy of a Smashburger. Every day is a day older and hopefully not a day closer to a heart stint. Rolled in with the work wife while the rest of the valley was in the midst of their lunch hour. Zero wait and I again stared at the menu in amazement. The lady behind the counter was friendly and patiently waited while I scanned the menu. Vegas is sin and so was the burger ordered. The Sin City Burger is a delectable hamburger containing cheese, bacon, grilled onions, fired onions, and a fried egg. I ordered up some Smash Fries which are tossed in olive oil, rosemary and garlic. The was no need to spoil these delightful flavors with ketchup or ranch. Parking can be a bit of bitch but do not worry. They have a back entrance which can accessed from the much larger parking lot in the rear.
Sandra R.
Place rating: 4 Las Vegas, NV
I’ve heard good things about Smashburger salads. I know I know. This is a burger place, who orders a salad at a burger place? ME! I have a big thing on salads I can never find any good ones that I would come back for. Well today I found one! Baja Cobb Salad with chicken. Comes with greens, guacamole, jalapeños, tomato, sharp cheddar, bacon and chipotle dressing. Next time I’ll get it with no bacon. This salad is extremely delicious. The flavors just mesh well together. The guacamole give it a really good flavor and the jalapeños give it a nice kick. The dressing doesn’t over power the salads like most salads I’ve had. It’s the right amount of portion and it’s served in a really cool salad bowl! The chicken isn’t dry, it’s grilled perfectly. I have had the burgers here before as well. They are pretty good. Their sweet potato fires are really good. Only complaint I have is that the burgers do not come with a side you have to order it separately. Like c’mon it’s a burger joint, it always has to come with fries! I will be coming back here after my gym sessions to get their salads though. Be back soon SmashBurger!