Starbucks

I was there last night with my friend from 7:30pm to closing, 8:30pm I guess is their closing time. Had a really bad experience with the baristas. The Hispanic barista who helped us at te counter was so rude to not explain thoroughly about one of our order. On their board it says green tea and white tea, that being said we thought it’s a combination of both, but instead the other guy barista said «oh it’s a typo, don’t know why it’s even there,» what a poor customer service. Me and my friend were still thinking abot the order and the girl barista’s like «huh?». Wow! Is that a way to ask a customer about an order? We let all of it pass, we just proceed with our tea lattes and a dessert and hanged out. A Hispanic girl, black guy and a white guy barista on duty that night. The girl and the white boy was flirting with each other whenever there’s no one on their counter to order. Here comes 8:30pm, the white boy came to us and said «we’re closed.»
These people need to be trained with their customer service abilities. At the very end, we were never given a good customer service, we just have to deal with them because we really love Starbucks.

Coffee to me isn’t just a drink it’s a lifestyle. Regrettably, this insignificant Starbuck’s inside of Macy’s is the exclusive coffee house to satisfy the coffee lovers lifestyle in Downtown Summerlin
Oftentimes but not every time, I frequent Downtown Summerlin, it is after an exhausting hike in the open spaces contiguous to Las Vegas. My first stop is to walk inside of Macy’s to make a beeline for the Starbuck’s by the east entrance.
Frequently this Starbuck’s has a line of people. It is obvious that the demand exceeds the supply. There are only a few tables that fill up and limited space to move around the diminutive room. You would think that a regional shopping destination would have an inviting café with a sundry and variety of seating including outdoor seating. You wouldn’t think that the sole coffee house would be one of the tiniest in the City of Las Vegas. The upshot is that I usually buy the cup of coffee to go where I will savour it outside at the water feature or by the arroyo park.
When coffee is not just a drink but a lifestyle, you don’t mind paying inexorbitant prices for it. This location is not off the charts highly priced like some of the Las Vegas Strip locations but it is more than the average Starbuck’s owned locations. This Macy’s owned Starbuck’s does charge 27 cents over and above for drip coffee.
Ultimately when coffee is a lifestyle, you do things like review it on Unilocal.The only discouraging thing is that the only coffee house we can currently review in Downtown Summerlin is this pocket-​size Starbuck’s inside the men’s department of Macy’s.

Prices are very high at this Starbucks. It also is not at a good location at downtown Summerlin. It should have its own store front. It’s always very crowded and they’ve gotten my drink wrong twice.

horrible. starbucks wasnt on the directory so for me who has never bern here before i couldnt find it. oh but its inside macys. a drink was still $ 5.50 for crap. only ended up drinking half of it soo gross

The staff was understaffed and they STILL took care of everyone flawlessly they were polite and efficient definitely coming back great drinks too I got a chestnut praline latte Sooooo good

I love waiting here before I go to work. Employees are very friendly! Nice place to chill before or after you shop. It’s right inside Macy’s.

The Starbucks inside Macy’s is alright. At first, I didn’t know that there was a Starbucks inside Downtown Summerlin until I saw a Starbucks sign on Macy’s window. The drinks the staff makes here are good and delicious. I will come soon to get different varieties of Frappiccinos.

I came here when my normal Starbucks was filled with so many first day holiday drink and gift shoppers that I decided not to wait at my normal stop. I had remembered it mentioned that there was a Starbucks at Macy’s and I decided to give it a try.
The outlet is on the southwest corner of Macy’s in Downtown Summerlin. There is a metal gate that blocks people from arriving/​leaving Starbucks via Macy’s unless the store is open. There is a door on the outside sidewalk that bypasses the store and allows access to Starbucks.
Since it was early, I got a spot to park on the street. Since it’s so close to the garage, there are only a few spaces near the corner but I snagged one of them and walked to Starbucks.
The baristas were pleasant and made my drink quickly. It was also a very quiet place with only a few customers. It’s a small outlet owned by Starbucks and operated by employees of Macy’s.
This certainly will be an option when I’m in Downtown Summerlin. There was no up pricing as there is at the two locations in Red Rock Casino. That’s good!