Red Rock Casino Resort & Spa 11031 W Charleston Blvd
20 reviews of Starbucks
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Amy M.
Place rating: 1 San Diego, CA
Baristas with attitude– I get that you live in Vegas and have to deal with tourists 24⁄7 but if you’re going to be rude than customer service is not for you(and either is Vegas, since the city’s economy is all service based). I simply noted that I was charged for the wrong item and the barista told the cashier, who looked totally bewildered and then I just stood there with no one telling me they would refund me or what. Finally, a different cashier gave me the difference in refund and they continued to look at me like I was crazy. 1 star for my coffee — Zero for customer service.
Amanda S.
Place rating: 1 Henderson, NV
Barista was stocking items. Told me hold on. Proceeded to stock for an excessive amount of time. Really did they expect me to wait 5 minutes while you fill napkins, straws ect. I left without ordering.
Alan Y.
Place rating: 5 Las Vegas, NV
I tried the strawberry shortcake Frappciano it was good near the food court and theater in red rock
Miranda L.
Place rating: 3 Tokyo, Japan
The larger Starbucks in the food court area. Frequently bogged down with long lines. The markup is annoying, and service is often slow. They’ve added more food options(fruit, biscotti, etc.) beyond the pastry case, but the drink menu is limited. Keep that in mind if you’re in the mood for a particular beverage.
Leilani B.
Place rating: 3 Cliffside Park, NJ
Great Starbucks at the Red Rock. Lines can be very long, especially after the other Starbucks in the hotel has closed. Overall they did a great job although I don’t think I have ever waited so long in a line at a Starbucks. Our local Starbucks has long lines but they work through it efficiently. This one was way understaffed for the number of customers who were in line.
Joyce Q.
Place rating: 1 Lakewood, CA
I’m at the register. Want to order barrista is trying to get some girls number and the girl at the register is to busy on her cell chit chatting to attend to me. So I left
Timothy W.
Place rating: 4 Las Vegas, NV
How can you go wrong with Starbucks? The quick answer is, you can’t! And is there any better time of the year to go than the fall? Pumpkin Spice Latte and Peppermint Mocha — it’s a cup of Holidays in your chilly little hands. Frothy and piping hot, the Peppermint Mocha is a seasonal staple for this self-proclaimed Christmas fanatic. With every sip, the minty-sweet cup a’ joe brings to mind crackling fireplaces, pine-scented landscapes, and chilly Vegas mornings where your breath spawns wispy, cottony clouds. The staff at the Red Rock Strabucks are friendly and the coffee is served faster than Billy the Kid can draw his six-shooter. Stop by, get a Peppy Mo, and slap on your Santa Hat — nothing says the holidays quite like your hands wrapped around a warm cup of this chocolatey delight!
Giovanni H.
Place rating: 4 Wheeling, IL
Walking in from the parking lot this Starbucks is so convienet. Like other Unilocalers have metioned the line can get long but I found coming downstairs in the late evenings(5−7pm) and early mornings(5am) you get in pretty fast. BTW if the line is full head to the food court, line moves fast there.
Lauryn C.
Place rating: 1 Las Vegas, NV
I don’t even want to give this star. I’m a local here and couldn’t believe the people they had working here. I went down to have some coffee before hitting the spa this morning. I wanted to refill my gold card but I didn’t think they could do that so I asked anyways. Always better to ask, right? Well the lady who helped me had said no and the the lady next to her proceeded to mock me in front of me! I thought to myself oh well I would hate to be up this early and dealing with tourists. But as they were making my coffee it seemed to be every customer was getting very poor service. In the end my coffee was completely wrong. And i do understand it’s a «fast» coffee place but being a gold card holder I have been to many Starbucks. Aria Starbucks workers know me by name and order. They are absolutely wonderful! So I am inclined to leave my review because it was pretty horrible. Be warned!
Drew L.
Place rating: 1 Spring Valley, NV
One of the Worst Starbucks ever, literally they wouldn’t give me my normal drink raspberry water. They said no they can’t do that. So then I asked for just strait water in a container, they couldn’t do that either. The only thing that they could do was a water in a cheap paper cup that leaked all over. HORRIBLE!!!
Rena H.
Place rating: 5 Woodland Hills, CA
So awesome to have two Starbucks in the same casino! Talk about heaven! The line can get pretty long so I would go there early. The workers are polite as in all Starbucks and my tall no foam latte was perfect as always. One thing is that they have pastries but no breakfast sandwiches so I was bummed about that. I try to do a high protein breakfast and I got none of that in this Starbucks. But I still love them!
Allen M.
Place rating: 3 Las Vegas, NV
This is not the most efficient location, as far as getting the drinks out in a timely manor, but it will do. It’s located close enough to the sports book that you can load up on caffeine while your watching the game. Oh, as usual, you should expect to pay more because this location is inside a casino.
Karla L.
Place rating: 3 Las Vegas, NV
I’m grateful for this Starbucks location especially if I’m going to the movies after a long day at work, I need the caffeine. The down side is the staff isnt very friendly. The barista gave me the death stare. Umm sorry you’re having a bad day mr. Barista man?
Aarron W.
Place rating: 3 The Lakes, Las Vegas, NV
A lot quicker than the Charleston location, minus a drive-thru. Very nice people working, with each time I’ve gone. Might stop by more often. It is my nearest location…
Molly T.
Place rating: 5 Los Angeles, CA
I was so tired and just wanted a green tea latte instead of a cocktail, and lo and behold, there was Starbucks, like a green beacon of light with her mermaid tail shimmering in the sea. The workers were both really nice and made my drink perfectly to order and nice and hot. It kept me awake while watching a four hour baseball game in Yard House. Yes, it is a little more expensive here than freestanding Starbucks, but what are you going to do? Located off the casino floor and pretty convenient to the rest of the place.
Secret Shopper S.
Place rating: 1 Los Angeles, CA
I am a Starbucks fan for sure, but this location is certainly not worth your time! Eek! I visited this Starbucks and ordered my usual drink… Big mistake! Bad customer service, nasty employees, long line and massively over priced! The employees roll their eyes and sigh, the female employees often run around with their hair sloppily falling out of ponytails or braids. The employees seem annoyed that they should have to take your order. I would suggest purchasing your Starbucks before or after your trip to Red Rock Casino. 1 Star.
Demitri R.
Place rating: 4 Kent, WA
Its in a good location for a quick pick me up. But its pricier than other Starbucks.
Leonardo R.
Place rating: 5 North Las Vegas, NV
I have to give this place five stars coffee is great service is great and there always right on top of everything. Would I recommend it to friends and family of course next time your at the red rock stop by and experience the same.
Paul O.
Place rating: 3 Athens, GA
Every casino food court needs a Starbucks, and this one in Red Rock’s food court does not disappoint. You’ll find all your familiar and favorite drinks here, and their pastry section is actually bigger and offers more than most other Starbucks. The prices are a little more, but it’s in a casino so that’s just part of the game I suppose. Sometimes the line gets pretty long… it’s in the heart of the casino and food court so that’s pretty much to be expected I suppose. But the workers are all nice and efficient so they keep the line moving smoothly.
Andrew M.
Place rating: 3 Los Angeles, CA
Good location with plenty of inside and outside seating. This particular store stops serving brewed bold coffee past noon which is odd to me since all other stores do.