Starbucks

Not happy with evening service here. Karissa was at the drive thru and we ordered grande mocha frappacino… Waited 16 minutes to get to the window. Only 2 people when we got in the drive thru btw. So karissa says Venti hot mocha??? Then I waited another 3 minutes to get right order… I asked politely why did it take so long? Her response is we had a lot of people because other location, doesn’t apologize for getting wrong drink nor waiting over 18 minutes for 2 cars in front of me for the evening. Not a happy Starbucks customer!

This location is consistently out of breakfast sandwiches at 8:30am and they always blame the night manager for not taking enough out of freezer. Well someone needs to do their job. Because this is a daily situation were I get stuck in the drive thru to be told that they do not have no breakfast sandwiches. Thanks again for starting my day off wrong Starbucks!!!

Go once a week as a reward for my walk. They are always attentive and many times have started my order as I am entering. They remember me and are also very kind.

As of late this location is increasingly less helpful. Today the manager refused to accept a $ 100 bill, I visit this location daily, I tip regularly and spend WAY TO MUCH money here per month to be treated like I am asking for a favor. The worst part is the delivery of their excuse why they won’t accept it. My order was over 20 dollars and have never had an issue in times past. Disappointing is one way to describe today’s experience!

Great spot for outdoor seating in the summer since it’s sheltered early from the sun. Good service but americanos sometimes are not made right

I must say since my last review his store has got better. The employees seem nicer and my drink order make correctly. They also seem to move with a purpose unlike the first few times I went. In fairness effort is being made to bring this store to the Starbucks standard so wanted to adjust my rating accordingly.

This is my «go to» Starbucks due to the location being close to where I live. I normally go through the drive-​thru, which more likely than not, has a long line. But doesn’t every Starbucks? I have always received great customer service at this location! There has been a couple times that my order wasn’t correct — which is frustrating when you are short on time & depend on your morning coffee! But overall you should have a good experience whether you drive-​thru or dine in!

Drive Thru lines are terrible. Need to review hourly labor reports and schedule accordingly. Also mix the sugar once the coffee is poured in the cup. Bray and Elle are Awesome and get five stars

Always great coffee and great service! We come here all the time and never have had a problem. When we bring our dog or dogs, they always get a free puppy-​chino. Considering how busy they are, service is quick.

A mellow location of the beaten path so to speak at the corner of Tenaya and Azure. Small is the location, but the brobdingnagian coffee house provides all to mentally lubricate you. Sit inside or enjoy the weather outside. Nothing else can be said. It’s Starbucks in all of it’s corporate finest.

This place is horrific! The one star is only for the barista Jenny. She is the sweetest thing, makes amazing drinks, and will make up yummy drinks for you. But if she is not there… your fraps will have chunks of ice in it and your hot beverages will be NASTY. DONT GO HERE. I prefer the Starbucks in the Centennial plaza near Walmart.

This location always makes my flavored drinks the best — they may have different names for the drinks I normally order but they are super nice at explaining it that way I know they are going to serve the right drink. Kudos to this location and the young manager I dealt with when my order was difficult.

I am a Starbucks lover through and through, but this location can never seem to make my coffee correctly, such as making a mocha instead of white mocha when it was repeated back correctly. And then it is corrected it is so over syrupy that it’s almost undrinkable. I will not be going to this location anymore.

I drove through this location in the middle of shuttling the kids about town. I have been to this location a few times, but always utilize the drive through and have never been inside. There was no line, so I expected to the service to be rather quick. Our order was taken quick enough, but the wait for beverages seemed a little long especially seeing how we only ordered an Iced Tea and an Apple Juice. Jenny was friendly enough and greeted up with a smile. I will undoubtedly return the next time I am in the area.

This store gets one star specifically for the soul fact that one of the baristas made it his job to tell me that my beverage order was «DISGUSTING» multiple times. Guess what? Being in guest services for 8 years, I know better than to talk down to/​about a guest or their order.

I really like the cleanliness of this indoor and outdoor Starbucks location. I like the early morning staff because they relate to the early morning commuters. The early morning staff is very pleasant compared to the afternoon team. This location appreciates Military personnel. Every one drink gets me a free 2^nd drink. I think this is so awesome.

Staff are great!

I go here all the time. They do change staff frequently, but the baristas are friendly and the location is convenient. I drink my iced vanilla latte daily. I love the espresso at Starbucks and the frequent customer card gives me free syrup and free drinks. The breakfast sandwiches are awesome and are only $ 2 this week.

Starbucks… Where would we be without high priced oh so yummy coffees? I mean it’s not their fault really, it is ours. We humans love da java bean! It is traded on stock markets, we use it to make drinks, to season foods, we eat them, and who knows what else some people do with them. ;0
— Side note Coffee was first found to have its amazing properties by the Ethiopians around or before the 15^th Century.
I must say I really enjoy this Starbucks aside from the fact they seem to close at 7PM… I know right? The Java is what one would expect and the staff is very nice and can get chatty with ya when it is slow. This particular Starbucks has a nice interior and never has seemed too crowded when I have been there along with the Wi-​Fi in the area makes this a nice pit stop for a pick me up.
I recommend you give it a try, if you are in this area.
Best Regards,
James «Culinary Schmooze» Williams

Wow, my first time at this one and it’ll be the last.
Went through the drive-​thru and ordered my usual of trenta black tea lemonade (sweetened) and 2 birthday cake pops (don’t judge!). I should backtrack and mention that with only one car in front of me, it took 15 minutes for me to get to the pick-​up window. Unreal! I then waited another 5 minutes for someone to come to the window. The guy was in NO WAY the usual friendly Starbucks employee. Handed my food out, took the money and never said a word. Finally gave me my change and drink.
I pulled away annoyed and became more so when I realized I had no straw. Ok, I can take a lid off and be old-​school. First taste let me know they had NOT sweetened it as requested. I thought to myself, «Well maybe he didn’t hear me.» I then looked at the sticker on the cup and nope… he heard alright. *sigh*
Still trying to be positive, I remembered my cake pops… yay! Took one out of the bag and took a bite without looking (I was driving… stop judging!). It was mushy. YUCK! I looked down and saw that it was clearly left out of the refrigerated case and had become almost melted. Again, YUCK!
Sooooooooo, again I repeat that I will NOT be back to this location again. Hmph.