Sunshine Baskets & Gifts

I made two orders today for the first time. The lady Kathy emailed me to confirm my online orders, which i believe may have been an automated email. I emailed her back to say I was charged tax twice. She immediately responded by calling me to apologize and thanked me for the business and letting them know about the glitch. She immediately processed a credit and was on top of it immediately. As for the product and deliveries… A+. I was notified by email for the completion of each delivery and the deliveries were prompt. I was very impressed with this small operation and have save their contact for future use. I was thouroughly pleased!

An amazing customer service !!! manager Kathleen was very helpful and she helped me to make an order exactly how i wanted it, and i was very picky ! and They have arranged an amazingly gorgeous bouquet of roses with a bow, very pretty ! I have called so many shops in the area and all of them were very high priced, but Sunshine Baskets shop they gave me a price with delivery almost by half of what all other shops have offered !!!
Im so will order from Sunshine next time and all the time when i need to send flowers to my friends who live in Las Vegas ! Thank you Kathleen you are the best !!!

Sunshine Baskets & Gifts is a wonderful surprise for a any person looking for some help with gift wrapping during the holiday season.
One would think there would countless wrapping services available in Las Vegas during the holiday season. Well, there’s not. Unless you buy your gifts at a specific location that offers wrapping during the holidays OR you want a Girl Scout’s weary mother handling your precious gifts, you will be wrapping the gifts yourself. And outside of the Christmas holiday there are only two business that I know of who offer a wrapping service: Alligator Soup and Papyrus. They were the only businesses offering this service during the «off season» in the whole town. So you can imagine my joy at discovering Sunshine Baskets & Gifts — they not only did a lovely job with my gift wrapping, but the owner and her husband were kind and provided excellent service.
I know purists want the joy of wrapping each and every gift themselves. I have no such desires. Days before Christmas I needed MANY gifts wrapped and I had little to no time to do it. I contacted Sunshine Baskets & Gifts and the owner, Kathleen, arranged her schedule so that I could bring over 20+ packages to be wrapped. I took some paper, my credit card, and my pre-​labeled gifts. Kathleen promised to use some of her own paper if mine ran out. What really impressed me about Sunshine Baskets & Gifts was their willingness to go above and beyond to make my life a little easier. I told her I was planning to ship a few of the packages and she offered to box and ship them for me. It took some trust to leave a number of gifts with a stranger (not associated with the Post Office, UPS, Fedex, or any other such entity). But I took the risk. And I’m glad I did. The gifts arrived on time and according to my family, they were all beautifully wrapped. And I was very pleased with the rest of the gifts that I picked up the next day.
In all, I spent about $ 100 for the entire service. With paper, decorations, labor, shipping, and boxing during the craziness of the Christmas season, I felt like I was very fairly charged.
This is not a huge operation. This is two considerate people who care about providing good service. I was happy with the workmanship and I intend to use their services in the future.

Kathleen was awesome!!! She took great care of me, and even with the holidays was so gracious in what she charged me for my order. My family said that the basket they got was awesome and they loved all the treats. Thank you so much Kathleen! When I want to send something again, I am going back to you. I know you were really busy, and you really helped me out, thank you so much!!! Caitlin E.

I know it is the holidays and everyone is busy but I was completely unsatisfied with my purchase. I ordered flowers for my girlfriend and specifically requested purple flowers to be put in the arrangement. I called to confirm that the basket was going to be delivered on Christmas Eve and double checked that there were still purple flowers available. After confirming these two things I asked if she had received my email with what I had requested to be written on the card. The flowers were delivered on the 23^nd with no purple flowers in it, the handwriting looked sloppy and rushed, and my name was misspelled.
I called her the next day to express my dissatisfaction in what I thought to be a very calm manner and Kathleen responded to my criticism with very short and snappy responses. She denied having the conversation about the purple flowers and acted like I was an imbecile for thinking flowers that color even grew at this time of year. As I proceeded to tell her I was also unhappy that she misspelled my name on the greeting card, she denied it and said she specifically remembered spelling it correctly and then hung up on me. I wrote her an email telling her I was sorry if I offended her but that I was just trying to address what I saw as a problem, attached with a picture of the childlike handwritten greeting card. I gave her through the new year to give me some sort of feedback. No response.