Susan L Boyd, MD

Does anyone know how she is doing and/​or where her staff is working now? She was the best! The wait was defiantly worth it. She took time to know you.

Best OBGYN! I have been going to Dr. Boyd for 14 years! I even moved across the country and fly in once a year to use her for my doctor! Is there a long wait? Yes, best to give yourself about 3 – 4 hours as it is an all morning event but that is the only negative thing. This doctor cares, which you do not find. She is thorough, she listens and makes you feel comfortable about asking her anything. People have to remember that she is also delivering babies and she does get backed up a lot due to this. However when you are in that exam room she makes you feel like you are her only patient and that you cannot teach someone.

Very unprofessional visit. Before I begin, I did not actually see the doctor so I cannot judge her personally. I can, however, judge the experience of the office visit.
I had an appointment at 3 PM, came in at about 2:50. At 5 PM, I am STILL waiting sitting in the lobby to see the doctor! I decided to walk out. Another patient’s husband went up to the receptionist to ask what is taking so long and told the rest of us they had been waiting 2 and a half hours so far. The receptionist thinks she’s cool with her «I don’t give a f***» personality and just said to him, «I don’t know. She’s with a patient.» without looking up from her computer. I don’t know how you can hire someone so bratty to have them represent your office. She sucks.
I left as well and she just said «Ok» not at all giving a damn. Also, when a patient walks into a doctor’s office, the front desk should ask for a name and appointment time. She never asked mine. That, and judging by what other reviews said, this office clearly doesn’t care about your schedule, appointed visit time, or how long you wait. Horrible.
You can be the sweetest doctor in the world but unless you can cure AIDS, give us wings to fly, and help us lose 50 lbs by eating pizza and ice cream all day, you don’t deserve a 2 hour wait time, Dr. Boyd. It’s so disrespectful to have patients take time off work, drive out there, and wait for hours upon hours after their scheduled time.
Plus, the building is gross, smells like weed from the Medicinal Marijuana place next door, severely outdated, and plain ugly. I felt like showering just sitting in the waiting room.
Tips: Your office and staff represents your practice and Dr. Boys needs to update some things, hire a more professional and friendly receptionist, and at least try to respect and stay within people’s appointments. A 2 hour wait means you overbooked your day. Time to rethink the way you do sh*t, lady.

I’ve been going here about a year. The appointment time has never been honored. She really doesn’t get to know patients one on one, is just in and out. Her dogs were inside of the room as she performed a colonoscopy. She did do my leap procedure, which went very well.

DO NOT GO to this doctor! After making my first OB appt with Dr. Boyd, positive pregnancy test so needed prenatal care. I got to her office early as they asked to fill out paperwork. I proceeded to wait 2 hours just to get back into a room. Once in that room I saw a nurse, she was nice. Then another woman came in… I had to ask «are you Dr. Boyd»” She replied yes. She did not even introduce herself when walking into the office. She then proceeded to do a pap and give me all these referrals for blood tests, ultrasound etc. Normal routine. After waiting and checking continuously for 3 weeks, the ultrasound place had never recieved the referral therefore no insurance approval. I never reieved a call about my blood tests results and whenever you try to call this office you get an answering service! What if there is an emergency? I now have a new doctor who sent over for my test results from that office. They could not find my pap results and did not do the right blood tests for an OB appt. What a mess their whole office is! I will say it again DO NOT GO TO Dr. Boyd. Save yourself a lot of heartache and hassel! Oh and by the way she does not even deliver babies anymore! So go to her for 9 months only to have a stranger at the hospital on the most important day! All I have to say is horrible!!!

The wait time is ridiculous! We waited nearly 4 hours to see Dr. boyd for a 10 minute apptmt! Our apptmt was at 10:30. While in the waiting room everybody was talking about how it was always like that when they come in. A pregnant lady who has been waiting for nearly 2 hours asked the front desk to reschedule her because she cant wait any longer and the front desk told her that their first available is in a month!!! She was like forget it and she walked out very upset! If I was the patient I would walk out too!!! But i was just there to accompany my mom for her check up. We had been waiting for 2 and a half hours and i think that is unacceptable! Her staff has overbooked her! And she couldnt even address the waiting room that the doctor is running behind. Obviously she could hear everybody was talking about how long each and everyone was waiting, and she cant even say a thing. Like HELLO? So after nearly 3 hours of waiting, finally a nurse called us up and she got my mom’s history. And she said just one patient ahead of us. I thought we were gonna be out real soon, but guess what. We still waited an hour and a half for the doctor to see us. Ridiculous! Idk if Dr. Boyd knows that her patients has been waiting that long and not being addressed. If her staff is overbooking her, they need to stop. They should know that their patients’ time is as important as their time!!! And she should learn how and when to address the crowd!!! 2 hour wait? I can still understand that. But over 2 hours is crazy.
I gave three stars since dr boyd was nice. She had an NP trainee with her who did my mom’s pap smear. I wanted to tell her about the wait time but didnt get the chance. So im writing in here. Thought to give everyone a heads up regarding wait time in this office.

2 hour wait after scheduled appointment time!!! I left work early to make it to my appointment, upon arrival i witnessed an upset woman arguing with the front desk, she was asked to leave. after checking in I waited for over an hour and was told there was still a 30 minute wait. upon the 2 hour mark, I went up to the front desk and requested documentation of my wait time for work. The receptionist not only refused, but as I insisted i needed one for work, she told me the doctor would not see me and that i would be happier if i went to see another doctor. Dr Boyd then came out and stated she would not give me documentation and argued with me in front of people in the wait room. This is a sad excuse of a doctors office, and the wait room looks like something out of craigslist. Thankfully with the wonders of cellphones i was able to document this. Hopefully it will be a wake up call needed to push doctors to provide proper customer service. After all… remember who pays your bills doctor.

She is the best! There is a wait, but she is well worth it. Dr. Boyd always gives her patients the attention and care that they need (that’s why there is a wait). If you want a quick in and out where the doctor doesn’t even know your name, she’s not the place to go. If you want a warm doctor who you feel comfortable addressing all your concerns with, this is the place. She becomes a partner in your health care, and truly takes her patients needs into consideration.

Dr. Boyd is definitely one of the worst doctors I have ever encountered. I waited almost 2.5 hours to see her and when I finally did she rushed the entire appointment. She couldn’t have been any less interested in my issues. To top it off, what should have been routine bloodwork turned into a $ 2,000 bill which took over 3 months to get resolved with my insurance. Please avoid this doctor at all costs, she’s the worst!

I’ve been seeing Dr. Susan Boyd for 6 years. She has delivered my two babies, my niece and my granddaughter. Every woman in my family only sees her. She has the best bedside manner in Las Vegas. She treats you like a person and friend. She’s amazing. I will never see anyone else.

The front desk is rude. My appointment time was not honored and they expected me to wait over an hour. I can’t say enough bad things about this doctors office. And it looks like you’ll catch something in the waiting room.

I have been seeing Dr Boyd for years. Recently had a medical issue and Dr Boyd and Sherry were so helpful. They walked me through all the steps and were able to alleviate my concerns. She sat for quite a while with my husband and I to explain to us what to expect.

Dr. Boyd was great. i seen her for the first time today and she was nice, took her time with me, answered all of my questions, and gave me some great advice! I am so happy to have found a OB-​GYN that i can see for years to come

Susan Boyd is a great Gyno !! I have been going to see her for years. I just adore her. She takes her time, shes not in and out of the room in a flash. Not to mention, she has the BEST nurse ever !! Sherry is awesome !! I love that office and the only one that I will let look at my cookie :)

I’ve been going to Dr Boyd for the past five years. I had been referred to her after going to another OB-​GYN that had wanted me to have major surgery to have carcinogen cells removed from my uterus. Dr Boyd saw me and assessed that this could be done in office in a less invasive procedure. I have been happy with her service ever since. Yes, expect long wait times, but I have come to find that this is normal for most any provider.

I have had Dr. Boyd for 9 years, I personally think she is one of the few doctors who listen. She is an OB so emergencies arise (I know I was one of them 2 times!!) Dr. Boyd listens to me and really did her best to make 2 horrible pregnancies and c-​sections the best she could. For having 2 emergency c-​sections my scar is not bad at all, both babies are perfect (you can see them on the photo) The office staff seems a little discombobulated and the wait time is long, but, she is well worth it. Dr. Boyd makes sure I am healthy and she is very straight forward with me. She is one of two doctors who actually got me on the right meds for a more serious underlying problem (even though this was not her area) She is very nice, very sweet and helpful. I will continue to go to her… period. She listens. She sliced me a diced me 2 times and I am find my babies are perfectly healthy… I cannot ask for more!

Dr. Susan Boyd almost cost me my life…
She performed, well attempted to perform a normally simple laproscopy procedure going through my belly button to remove a cyst from my left ovary.
This procedure she performed in a surgical clinic by her office near UMC.
I was sent home about one hour after the procedure once my anesthesia wore off.
I was home for two hours resting and I started feeling faint and my lips and face were turning blue. I felt like death, I knew something was wrong because my body was shutting down and I was slowly losing consciousness.
My husband at the time called an ambulance and they rushed me to Spring Valley hospital where I passed out upon arrival.
I don’t remember anything other than waking up connected to lots of tubes, IV, and various life support machines.
Come to find out I was bleeding internally and my organs shut down.
Emergency surgery was done, following two blood transfusions.
Rather than her performing the simple laporoscopy going in through my belly button and lasering away the cyst, she missed that completely and punctured my small intestines causing me to bleed internally.
She did not remove the cyst, that I still have on my left ovary, in which she even goofed on the paperwork stating she removed a cyst from my right ovary which there is none.
That is the irony of this, I went through hell in vain as the cyst is still there and was never removed.
I ended up in surgical ICU for three weeks at Spring Valley hospital where I underwent a bowel resection to remove six inches of my small intestines she punctured through and damaged.
I went through hell to say the least. I am LUCKY to be alive. This woman almost took my life.
Thank you Spring Valley hospital and the two Doctor’s called in as an emergency from other hospital’s to save me. I was in such grave condition they did not have a Doctor on staff who knew what to do, or who could handle my emergency situation, so they called out for help from two hospitals in the east side of vegas.
Her office placed a follow up call to my hubby and was aware I had been admitted to the hospital two hours after my procedure, not once did her staff nor her contact me or the hospital to inquire about my condition.
They were rather nasty when my hubby went to pick up all of my medical records. They made him come back so that they could review them and make changes to them. That is not what they said but what they did. Dr. Susan Boyd attempted to cover up her mistake and by doing so she screwed up the documents all together. I was treated for a cyst on my left ovary, all of a sudden she states removed from right ovary which there was none?
Yes Malpractice you say? It was however I signed my life away to allow a «simple» laproscopy procedure to be performed not knowing I was going to have my vital organs butchered.
It took two years to recover from this ordeal. I have a real doozy of a scar from my breast bone clear down to my private area where I was split open for correction surgery, not once but twice. Basically ALL of my plumbing was redone.
I was so close to having to use a colostomy bag the rest of my life. Luckily I had two great Doctor’s perform my bowel resection as a team together side by side.
It is a tragedy that Dr. Susan Boyd got away with this… she knew when she left me at the clinic that she had really botched this procedure.
I wonder if she knew she perforated my intestines or as the result of it that I was bleeding internally? This I will never know…
If I could rewind time I would, I can live with a cyst in which I am since she did not remove it.
Karma is a you know what!
She will get what is coming to her I am sure.
She basically almost got away with murder and skipped out on a two hundred thousand dollar hospital bill. Three weeks in surgical ICU to keep me alive was not cheap!
I am alive, physically and mentally scarred for life… I made it :)
I am still here to share with the world, my love, laughter and smiles…
This is just another example and reminder of some of the hell and life threatening close calls I have been through with «Doctor’s» based in las vegas. I have only lived in Las Vegas 6 years and have had the worst outcome in dealing with Doctor’s here. Yes a bad Doctor can be anywhere, yet I lived in San Diego and Los Angeles for years and had nothing but the best outcome and care from Doctor’s and providers. Take warning if you have to have any medical procedure’s done in Las Vegas.
I was 32 when this happened a few years back, I am alive because I was a fighter and was not ready to call it quits on life at such a young age. Especially not for the incompetence or at the hands of a Doctor who we are to trust with our lives!