Ted Wiens Tire & Auto Centers

This place has friendly staff and is very trustworthy unlike so many auto repair places and dealers that so often recommend services that are not necessary. Yes, they get very busy and at times the wait is long but they are worth the wait. Highly recommended.

Came in to get the oil changed price was good only $ 29 for a oil change and they rotate the tires for free too! Went to Terribles for an oil change and was looking at $ 50 so happy to find a good place worth good customer service and great prices too! Got our car in fast waited just a short time and happy with the service here

This is the place I bring my cars to and they have done a wonderful job from oil changes to transmissions. Today I had my car aligned They did a great job. Ethical /​trustworthy mechanics that do a great job. How rare!
I had Service advisor Chris D take care of me today and was helpful and so nice to deal with

Less then one star if I could. This is the worst place ever!!! Don’t go there. ESPECIALLY if you are a female. I went for an oil change and brake estimate. Was told brakes would be fine til next oil change, (3 months) so I paid and left. The next day, my car was squeezing and rubbing and grinding. I took it back and they said they accidentally tilted the wheel while rotating the tires. So they fixed it. Nope, they didn’t. I took it back in like 10 minutes and they said the manager would ride along to hear what’s going on. They made my son and I wait for 45 minutes for the manager. So I take him around the parking lot and he said oh year that’s bad. Let me get it on the jacks and see what’s wrong. Fine. In ten minutes he calls me to the garage and tells me my brakes are so bad we were only a few hours from losing our brakes. I said how can that be when your staff told me I had til January? He assured me whoever did the estimate was wrong and it wasn’t safe for me to drive off the lot. I said well how much? He said it would be 180.00. I said I didn’t get paid until Friday and he told me to open a credit card with them. Haha. I told him to put the tires back to where they were, give me my car and there better not be anything else wrong with it. He told his guys to get it down and I told him I was going to write a bad review and he said he didn’t care. I took my car to a brake specialist and they told me my brakes were fine and in a couple months I would need new pads but that they had lied to me and the tab that makes them squeak to let u know it’s time to replace hadn’t even engaged. So I went on their Fb page and wrote a bad review and someone from the head office called. I told her the story and she said I will have Ted Wiens the third call you in the next couple of days. Ha, go figure, no one EVER called. To sum it up, they try to take advantage of women. DONT GO THERE!!!

Wrong place. I wrote a review on the wrong place.

I love this shop! Being a woman, I have a VERY hard time going to mechanics (I usually make my dad go with me… even if it’s just to stand there). There is a girl at the front desk and the new store manager is also female. I was having trouble with my car so I took it to them, they got me checked in and told me they would call when they found the problem. A couple hours later I got a call telling me the problem (the young lady gave me the technical talk and then asked me if it all sounded like gibberish. When I told her it did, she broke it down for me an I was able to understand what was going on) and the estimated cost and they told me about a «maybe» problem. I was approved for a credit card through them so I thought for sure my «maybe» problem was going to become an actual problem. I was called a couple hours later again and told my car was ready. The «maybe» problem had NOT been a problem and I never felt so good about walking out of a place spending $ 700. The ladies that work there really make it easier for me and although I’m sure I will continue dragging my dad along I will continue going to that store as long as I am around them. THANK YOU LADIES!!!

So my wife called for an estimate for the transmission on her xterra. Edgar quote the best price we had found. So my wife called three times and went down for the estimate in writing. She also told the m she had a so much money to get the repair fixed. They assured her there would be no additional cost. Well as soon as they got the transmission pulled out they called and said it would be an additional $ 700. Well since the car was apart we had to make arrangements to find the extra $. We feel completely cheated.
We went to pick the xterra up two days later then they had said it would take. No apologies.
When we got home the A/​C didn’t work and the alarm was hanging out under the dash. So we took it back again. They fixed that.
Two days later we look under the car and the tranny is leaking fluid. So we had to take it back again, no apology.
This has been a horrible experience, and has cost us time and money we don’t have. The are not nice.

I go here because i have a coupon book sticker for my oil change. The staff here seems to know what they are doing and when you get your car back, they are not pushy at all trying to upsell you about things that you might need in the future. I will continue to go here.

These guys gave me an estimate of an hour and ten minutes I’ve now been waiting 2.5 hours and they just came to tell me that it will be another 30 minutes or more because they don’t have my oil filter. This is a joke! They should have known if they had the filter way before 2.5 hours into waiting. I would not recommend this place. The wait is ridiculous, the staff is honestly not friendly, and they are terrible!

These guys were all super nice, helpful, and did a great job. Upfront at first I was hesitant because of they weren’t getting all the great reviews like discount tire but the wait here was shorter. So glad I came here instead!
They took my tire off, inspected it and found the patch I received from a previous tire store wasn’t going to work. They then filled that tire back up and put that one in place of the spare. They then put the spare on and let me know the other tire was shot.
No upsale on tires or anything. They said if I needed them to let them know and they would love to help. When I asked for the bill, they said no charge and thanks for coming in. I asked if I could give em $ 25 and he laughed and said just to drop them of some beers some time laughing.
Anyway, this crew of guys are great and I will always take my truck to them for tires when in the area.

Needed to get my car serviced under its warranty. Spoke to Edgar and the Service Manager. both very professional and kept me in the loop the entire time. Were up front with pricing and communicated what was going on with my car. Helped me save alot of money instead of going to the dealership. Would recommend to a friend!

Great service!!! I have always had a great experience with this location. They never try and tack on unnecessary services and explain everything to me.

If I could give this place 0 stars in would… something I’ve been in this place 4 times in the last year and every single time I go in for a diagnosis they always tell me they can’t complete the diagnosis because there is something that isn’t working. They wanted to replace my thermostat in my 95 Silverado for 400 dollars! I could replace that myself for 20 dollars… and before that they wanted to replace my spark plugs for 350 dollars which is did for 50 dollars by myself. On Saturday in dropped off the truck for diagnosis of a shortage in my steering column. I dropped it off at 7 when they opened and they couldn’t do it before they closed… they told me to bring it back Monday so I did and they couldn’t do it again because of the thermostat. So they didn’t find the shortage, which is what I asked them to do, but they did tell me there was a shortage in my steering column… WHICH IS WHAT I TOLD them… I basically paid them 100 dollars to confirm my suspicions

The employees are all pleasant and honest, and the price is great! I have gone there for oil changes and they always take care of it quickly and never try to make up any additional issues to try and get an extra buck out of me. I think we all know that classic horror story of other mechanic shops where you go for an oil change and suddenly learn your car needs $ 500 in repairs. That is NOT AT ALL the case here. They have taken a look around my engine both times I’ve gotten my oil changed there and told me everything is fine, something I was never told by any other lube shop — there was always «something wrong». I can’t speak for other locations but the guys over on South Eastern are truly fantastic.
They also have door-​to-​door salesmen who go around selling coupon books for $ 20 that include 3 oil changes and a bunch of other goodies, and I buy them every chance I get since they’re more than worth it for the oil changes alone! Cheaper than doing it myself, and with none of the effort!
For honest service, pleasant staff, and low prices, I strongly recommend this place!

Well trained staff. Price is right, excellent customer service. Edgar and Jesse were awesome. Thank you.

Came for an oil change and tire rotation. I was missing a hubcap that same night, so the hubcap wasn’t put back on right. Luckily, Edgar offered to replace it for me and he followed through nicely. Good job Edgar!

Have been to this store 3 times in past couple months, including last week for an alternator and today for a set of tires. Great staff right up to the manager. Friendly, helpful and great prices. They recommended needed service but didn’t try to push anything. The tires he recommended were priced well and should work out. They have made a loyal customer.

I typically come here only for oil changes and smog checks.
On multiple occasions the attendant has asked if I had coupons. If I didn’t, they would apply one anyway. The prices are decently fair in general though. There are better bargains to be found for sure, but I’m happy with Ted Wiens rates.
Part of the oil change is a tire rotation which is nice. While they were rotating this last time, they were able to fix whatever was wrong with my brakes. I had gone into multiple shops for my squealing brakes. Every time I would just hear that there is brake dust and that was all. After cleaning the brake dust, the noise would come back in a few days. But yeah, Ted Wiens replaced some part for 20 bucks and I haven’t heard the noise in a couple weeks now.
One thing I hate (and Ted Wiens isn’t the only place that does this), is that they frequently under inflate my tires. They always inflate to 25psi (cold) when it should be 30psi. Is it so hard to glacé at the inside of the driver’s side door?

After getting the total run around from a competitor, the company I work for moved our business to Ted Wiens. Why? Chris Deuel at the S Eastern Ave location is a huge reason why. I walked in and said I wanted the tire from one of our fleet vehicles replaced. He quickly pulled up the information, gave me the tire I wanted, at the same price as one purchased from a different Ted Wiens just a few weeks prior, and all without any ridiculous upsell hooplah. The competitor, who I will write about in a different review, used to give us all sort of shenanigans with pricing, warranties, tire availability, etc.
Huge Ups for Ted Wiens and Steve Deuel!!!

If I could give them 0 Stars I would.
I bought a peeler card for free oil changes, discounts, ect.
I took my small truck down, and now I know synthetic blend is a little more and I am happy to pay it, but instead of giving me my free oil change and adding the additional charge for Synthetic, they gave me half off my Synthetic change.
Half off is not free, per the discount card I purchased. And $ 35 is quite a big up charge.
Ted Weins wont even back up their own discount cards which i paid for.