Midas

The customer service was horrible. Pete was on the phone when we walked in. Not at anytime during the call does he acknowledge our presence or apologize for time the call was taking. After about 5 minutes, surprised we stayed that long, he gave a flat, «may I help you?» Everyone that came in after us received warm and hearty hellos. It smelled like old smoke in there. We will not be returning.

What a bunch of awesome guys! Ran in here to have them look at a tire debacle I got myself in, unfortunately they weren’t able to fix the tire but they checked it out and put my spare on, for free! This kind of customer service is hard to find in this city! I will definitely be giving them my business from here on out.

This is the best place ever! The crew is very professional and very fast as well! Pete is who we worked with and he was FABULOUS!!! Definitely come to this location for the best car service in Las Vegas!

As I am sure many people living in the Vegas area are aware, it is extremely difficult to find an honest, knowledgeable, efficient and customer service oriented facility to fix your car at its time of need. I took my old conversion van to have it’s AC serviced along with an issue with the vents not working properly. I honestly was a bit skeptical at first since I was being charged $ 99 for just reviewing the problem but never the less was called by Pete less than an hour later informing me the issue was fixed and the cost would be only $ 49 not the $ 99 originally quoted since it was not a difficult fix. How easy could it have been for him to just go along with the $ 99 dollar charge or charge an additional amount, yet he was honest, efficient, knowledgeable and now has a customer for life. Thanks Pete, keep up the great work!!!

Best service in town. I called this morning inquiring about an oil change and they informed me I had to make an apt! Which is ok because I know that wouldn’t have been waiting around all day to get it done! Pete was polite and super helpful. He scheduled me an apt the same day! When I stopped in for my service Pete took care of me right away and didn’t keep me waiting! He also informed me along the way that my car was being worked on and then my car was finished! Easiest transaction ever! I will definitely be returning to Midas for all my car needs!

Since moving to Henderson I have been loyal to this Midas. Pete is always working. I wonder if he ever gets a day off! They are usually booked a week out for oil changes but I never pay full price — there are always wonderful coupons online or I get them in the mail. I typically always wait for my service to be done so I sit in their waiting area which is nice. They have coffee, a candy machine, and a TV with nice couches. Pete always works the front counter and is very helpful especially to those who just walk in and need a speciality part, etc.

This place is real nice. I needed to get my car checked and they helped me at no charge. They were also very friendly and honest. The mechanic and manager was very helpful.

I had to get by groupon cancelled because the mechanic at Midas flat out wouldn’t put the synthetic oil blend in my car even though the dealership confirmed that’s what I came with from the factory. He claimed it would damage my engine but Acura advised that’s bogus. What a bunch of lying crooks trying to upsell me.

Pete is the man. I brought my car in to have the back window fixed and to get rid of the check engine light. The light came on due to a solenoid valve leak. I ended up paying less for both repairs than what the dealer quoted for the valve alone!
They also left my car in the shade in the shop when I came back to pick it up. Who else would do that for a first-​time customer?
I will definitely return.

I called on Friday and spoke with Pete who agreed to help me diagnose and fix my check engine light on my low miles 2009 Scion tc. Most repair shops said their folks who could fix it were gone until Monday already — at 2pm on a Friday.
When I dropped the car off and Pete was driving a customer home. So I got to speak to a very nice man who chatted with me about my issue, and he was the one who would be actually doing the work. Both dudes were super nice, very helpful, and got me out the door the next day. Total cost was under $ 150 for my diagnosis test and repair, which turned out to be a ill fitting gas cap. These guys had great energy, and really helped me out in a pinch. No upsells attempted. They told me what I needed to know, and didn’t talk down to me because I am woman. I will be referring lots of folks here. It’s hard to find a straight up auto repair shop with good people behind the scenes.

I booked at an appointment on Mon for Weds, due to the great reviews. I called them today, Weds, to confirm my appointment, I had never heard of a place needing to be booked via appts. He said his server was down and he never got in my request for the appt. Well then.

My car would not pass smog and I’m wary of taking my car to most shops. I usually do most of the work myself on my old’ 93 Nissan pickup. It’s a classic car to me and I don’t just trust it with anyone, but in this instance, I was busy with work and just didn’t have the time, so I took it to Midas and spoke with Eric. He was very professional and assured me they’d take care of it. After replacing a small part and giving it a tune up, it still didn’t pass smog but Eric and Midas didn’t give up on fixing the problem and did not make excuses. As a matter of fact, after bringing it back in, they went above and beyond my expected level of service and made sure I was happy.
I can’t speak for all Midas’ in the area, but this shop definitely took their time and made sure the problem was fixed right, all without charging me another dime.
It’s refreshing to find an honest shop with a strong work ethic. This is definitely a place I’m going to take my truck back to in the future.

I have had my oil changed here and they are always so nice and efficient.
I received a free oil change from my car’s dealership plus I had a recall on the car that had to be taken care of. After changing the oil and fixing the issue with the recall, the guy at the dealership said that my brakes were so bad that it was dangerous to drive, also, the rotor was in really bad shape and needed replacing. He then said that my car was gushing oil and that the engine mantel was broken. He gave me a huge number to replace everything. My brakes weren’t even squeaking and I have a small oil leak which I have had for years. Never have I seen a huge puddle of oil. I left the dealership and went straight to Midas.
I talked with Eric and explained what I was just told at the dealership. Eric is super nice and said that they would change my brakes and rotor and give me a quote on the rest. I left my car there with complete confidence in the team. Eric called me a couple of hours later and said that there was nothing wrong with my car! He would love to change the brakes but I still have approximately ten thousand miles on them and nothing is wrong with my rotor.
I picked up my car and thanked him for his honesty.
If you are looking for some place where they are honest and do good work, this is the place for you. I highly recommend them.

Eric and his staff at Midas are a class act. Honest, respectable, competent. The dealer tried to rape me on unnecessary repairs, and Eric not only helped me to save money, but did so with good humor and humility. And the counter is an aquarium, so there’s that.

I have been going down the street to Discount Tire on Pecos (Rip Off’s) to get mine and my wife’s oil service done since we recently moved to the Seven Hills area.
First they quoted me a laughable $ 800 for a water pump they said was leaking. It was, but had it replaced for half else ware. Next visit they told me I needed new brakes, pads were worn, so I decided to go down the street to Midas.
I had stopped in earlier in the week to get a weld done on my exhaust heat shied, that’s when I met Alex the new owner. Alex was a straight up guy from the get go. His permits weren’t in for his welder so he sent me to the other Midas who fixed it for $ 50.
I wanted to give him another shot, gut feeling! Alex and his boys did an inspection of my brakes and told me they were fine, still had 50% left. They cleaned them up, put the wheels back on and sent me on my way… no charge!!!
Guess who gets all mine and my wife’s business moving forward!!!
Thanks Alex

Amazing service! I really lucked out finding this shop. They recently changed ownership of this location, and the difference is palpable. Great people who not only tell you what’s going on, they’ll show you. I highly recommend this place. This service I haven’t seen in a long time. I’m being honest.

Got the Groupon for the A/​C system service, and Peter was able to fit my vehicle in right away. After having my vehicle was serviced, I then had my husband’s A/​C system serviced. Peter was personable, knowledgeable, and courteous. I appreciated his ability to fit both of our vehicles in on the same day without an appointment. The cost to have both vehicles A/​C systems serviced was $ 120 and I couldn’t be happier with the outcome. Both A/​C systems work well and blow cold once again! Thank you to an honest and hard working shop!

Beware! to this place on your major car repair, they over charge you If you don’t know much about it. Always get a second opinion.

After walking out of Firestone I ended up coming here for a battery. Super friendly check in with about a 2 minute wait (you could learn from this Firestone).
Lobby was comfortable and clean and I was the only one there. so while he went out to change my battery he gave me the TV remote (Firestone could learn from this also).
I’m thinking I overpaid for the battery — they charged labor — I don’t remember anyone anywhere ever charging me for labor before on a battery. I wasn’t in the mood to attempt a third place and they were so much more welcoming and so much faster than Firestone I just paid it.
He also ran a battery check for me and showed me the print out stating that it was indeed dead. Said he wanted to make sure they weren’t charging for a battery that didn’t really need to be replaced.
Other than the cost I was very happy with the service. I was out the door in less time than it would have taken Firestone to even take my personal info.

This location has been open for a year but I didn’t know it .
was there. Had my battery replaced this morning. A little pricy but the service was excellent.
Pete Mc Knight, manager, was very honest and friendly.
I like it that they open at 7:30 in the morning.
When it’s time I will try them for some of the other services they offer. i.e. oil change, etc. NOTE: Effective 6÷28÷2014 they are changing ownership. Pete is being let go.
So I have no idea what the service will be like. A real bummer…