Wendy’s

Out of convenience, I used to frequent this Wendy’s because it’s close to my work. I can probably say that this is the worse location I’ve been to. I went inside once to order my food and noticed that the people dining there weren’t the best of people. I’ll just drive thru next time, problem solved. Whenever I would pull up to the window, RIGHT as I pulled up, the voice over the intercom says «What can I get you?» First of all, can I get a hello at least and second, can I get a minute to look at the menu. The food had issues too. I’ve had a sandwich with wilted lettuce. I ordered a salad once that looked nice because the cucumbers on top were fresh. But once I dug deeper into the bowl, the lettuce was brown and old. I’ve ordered chicken nuggets and fries a few times and some times they were hot and other times they weren’t. And don’t get me started on the actual employees. Not friendly, no smiles on their face and probably a few cases of badly drawn eyebrows. Lesson learned, will not be coming back even if it’s for the delicious frosty.

fast and fantastic
for all the worry that you can’t have fast food as well as good food, the wendy’s double burger i just housed, put the concern to rest…
the patties were not thin thawed out slices of meat, each layer of beef was thick and juicy and tasted like something you’d cook at home in the backyard with your family and friends.
It was not only filling, it felt clean.
***we all need to find a way to limit the waste we typically add, unnecessarily when dining out

We have eaten here several times over the past few years. This Wendy’s is hands down the fastest I’ve ever seen. Just like fast food is supposed to be like.

This is the worst Wendy’s I’ve ever been too!!! They are rude and seems like they just want you out of the drive thru lane that they almost throw the food at you. Sucks this is the closest Wendy’s to my work. Those employees are making Wendy’s look bad!

Yes 5 stars… Normally fast food joints dont impressme much but the lunch Team at this location has got it together…
I decided to dine in and was greeted right away. Then witnessed the team work… Nice Hawaiian lady shouted my order out as she took my money and by the time i received my change, my Chili and side salad where already on the tray. The young guy working behind her was on task.
Took my tray to the condiment area and it was stocked and clean.
For a fast food joint this is as good as it gets.

One star is generous. This dump deserves 0 stars. I go here often sadly because its the closest Wendy’s to me. I’m forced to bring back my order multiple times a week for inaccuracy. Management here is ridiculous and doesn’t care. Speak English instead of Spanish and you might get orders out correctly. I got a refund today after attempting to call the restaurant a few times in which they didnt answer.

I left my wallet in the ladies’ room 10 days ago. Someone turned it in to the staff. I spoke with Esau, the manager and he was absolutely wonderful. Even in the busy lunch hour, he took the time to reassure me that my wallet was in good hands and would be shipped directly to me. The very next day, Fed Ex had my wallet for me and it was completely in tact.
I am so grateful to Esau and the customer who turned my wallet in.
EXCELLENT customer service.

This is the closest Wendy’s to my place of work. So I am here more often than I would like (I have recently found a better location). This location has the normal Wendy’s spread we all know and love. But now with adventure tied to it!
The ups? The staff is quick, friendly and present. The lines are never crazy, so if your order is simple it will be correct and fresh.
The downs? The bathroom is never clean. I have seen far to many sketchy characters (including a crying hooker hiding from a cop outside) that I now only really go through the drive through. If your order is off by just a simple «no onion» expect to get something completely different than what you ordered. For example: I would love a grilled chicken sandwich with no tomato (receives a Jr bacon cheeseburger).

I have been to this Wendy’s multiple times solely because of its proximity to my work. The biggest issue I’ve had is they are often out of food items (baked potatoes, spicy nuggets, grilled chicken to name a few I’ve encountered). But they do not tell you while ordering, so that you can look at the menu and pick out something else. I’m always told at the window, sometimes after I’ve already paid. Then I’ve had the hassle of needing to be credited money back. Today the regular nuggets (they didn’t have the spicy prepared) and my pulled pork sandwich were cold. Thumbs down for this Wendy’s!

I don’t know if it was a change in management, a change is support staff or a change in both but this Wendy’s location has stepped up their game a bit. Against my better judgement I went to Wendy’s last week to give it another chance after months of a boycott. I was impressed. The food came out very quick and my order was accurate. A spicy chicken sandwich. I know, it is hard to mess up an order that simple. So I decided to try again today. Same situation. Fast food and an accurate order received. For that I am giving them a bump up to 3 stars from my previous rating of 2. Today I ordered a Ceasar side salad, a four piece chicken nugget, and a spicy chicken go-​wrap. My complaint is that one of my four nuggets was about half the size of the other three but that is just the way it was processed. 3 stars seems fair right now for the change in customer service. Change for the better is progress.
I still have a problem with Wendy’s on a corporate level. They have alienated their customer base with cost cutting measures. They have raised prices and given less food all to make a buck. The side salad from Wendy’s is not a big salad. It is a side. Yet the dressing packet was not big enough to even cover the side salad. I would have asked for extra dressing had I ordered a larger salad. There are a few items left on the menu I still like so I will probably be back. Though I will not visit as frequently as I used to.

This place sucks and the service blows. Waited for 5 minutes with one person in front of me then another 5 mintues — Not fast food at all — Del Taco would probably be better next door or you may make it home in ten minutes to cook yourself something to eat –nuff said

Ordered food today between 5pm and 5:30pm and it was less than ok. The chicken sandwich was good but that is where it ends. Baked potato was cold and this particular store doesn’t have cheese or bacon for its potato’s? Ok uh huh. The fries were white and raw. The soda had a funny taste and I’m not sure if it was the mixture or the ice.

This Wendy’s is REALLY SLOW at getting food out. The food is pretty standard for Wendy’s, but the service is SUPER SLOW. Also, this tends to be the dinner spot for a lot of the homeless from around the area– so carry some loose change.