Seaview Summit Apartments

Let me start off by saying, the location is amazing. You are completely secluded and surrounded by gorgeous homes and on the top of a mountain overlooking the ocean. The complex itself is very nice, well-​maintained, and clean.
But do not let all that fool you into believing Seaview Summit is the right place for you to move your family.
Since day 1 we had issues with management. We moved in January 23^rd, 2015. Christina, the «manager», wouldn’t email the lease agreement for me to sign like she kept SCREAMING she would. I didn’t receive the email until the evening before move in, which at first she sent me 10 invoices from Office Depot for gummy bears and trash bags. After calling Christina back explaining she sent the wrong information, she yelled at me and told me that «she doesn’t’ know what I’m talking about» but she will resend it again and that if I don’t sign the lease by that night my apartment would not be held for me anymore. Finally she sent the correct information for me to sign. The next day when I picked up the keys, she had the WORST attitude, like we were bothering her.
I have never experienced such horrible customer service from any one before, and from that moment I immediately regretted my decision on moving there.
After talking to neighbors and tenants, they ALL had the same issues with Christina. That she is extremely rude and snotty, and that she doesn’t care about any of the tenants issues or concerns.
While living there, when ever she walks by, its always dirty looks to everyone, not a smile or a friendly «hello». Completely uncomfortable.
Come around August, she goes on maternity leave until December, and gives 50+ tenants their notice on rent raises 4 months in advance. Our lease agreement was up on January 23^rd, but since she came back on December 1^st, we only got 30 days notice,
THIS IS IMPORTANT!!!:
Christina requires you to give a 60 DAY NOTICE to move out, even though she only gives you a 30 day notice! Its their way of locking you in 30 days at a prorated rent amount! (ours was $ 2600 prorated)
so unless you know for sure that you want to move out or stay, you need to give 60 days notice, with out knowing how much your rent will even go up!
By the time she gave us our notice, and I put my 60 days in, our move out date changed from January 23^rd to February 14^th! At a prorated rent amount!
What a SCAM.
When I went to her office to discuss issues with her, she «was too busy for me» so I talked to the front desk guy. After she listened in, she decided to poke her head out and join the conversation, and immediately started yelling at me!
Not ONCE have I ever been able to go to her with an issue, or simple question without her screaming at me. Her management skills are so poor, I don’t understand how Greystar gets so many complaints on her and they STILL keep her employed. She makes this beautiful community look HORRIBLE.
ANOTHER IMPORTANT ISSUE!:
They WILL steal your full deposit! My deposit was $ 600 and they used it ALL! On what??? Paint and carpet cleaning?! I have NEVER NOT had my deposit returned up until this very moment.
I will NEVER go back to Seaview Summit again until Christina is gone.
The only good thing about this place is the maintenance guy Rolando. He was seriously amazing throughout our stay there and was very very polite.
This place is the definition of a scam, and you will be treated horribly by the one person you are supposed to rely on.

Beautiful apartments. Great pricing for the upgrades and area. very spacious. The managment has changed which I think has remedied alot of the negative things posted in previous reviews.

Let me start by saying if there was a negative star chart, that is where I rate Seaview Summit. They con you by saying newly renovated, but in reality all they did was put a fresh coat of paint, fake cheap floors, and new appliances not hooked up properly and the buildings are so old that we had 3 floods in our apartment in the year that we lived there all caused by the old pipes and not by our doing. They also run huge humidifiers for a few days running up your bill, and you’re not able to use your bathroom without any compensation but a larger utility bill. They turn your water off constantly without any forewarning or by a note placed on your door the day of. The walls are so thin you hear all your neighbors on all sides at all times. They do construction on your neighbors apartment during holidays so all you hear is loud noises when you’re trying to celebrate with your family. They give you one parking spot for a 2 bedroom not near your apartment. They charge you after you leave not only your deposit, but a lot more added to it so they can fix up what their leaky pipes did which is ridiculous when you’ve only lived there a year and kept the place in great condition and had a professional cleaning service come in and clean the place. The manager is extremely rude and yells at all the tenants and doesn’t want to hear their problems. They turn the spa off 15 minutes early every night and the pool is never warm. When you try to contact the company that owns the property you never get a returned call, but you definitely will hear from them once you leave and they are trying to get more money out of you. The only way I would ever live in this place is if it was completely demolished and redone, there was new management, and property owners that were concerned about the health and welfare of their tenants.

I absolutely Love living here. My apartment is super clean and super cute! Everything is brand new. I have been here for a year and half and this place is super quiet. Not a party place but you are not to far from town if you want to get your party on. The grounds and common area are always clean and kept up.
The girls at the front office are on top of things when something is addressed whether it’s maintenance or a certain neighbor. Rolando our maintenance guy gets the job done, does it right and keeps it clean!
When I resigned my lease they offered to clean my carpets or paint an accent wall! I chose the paint job!:)
I will resign my lease in February but will be requesting a two bedroom:)

Since it’s been over six months since we’ve moved out, it’s time for a review.
Seaview Summit is in a gorgeous location, at the top of Pacific Island Drive, views of the ocean, mountains and city. The grounds are nice when they are first landscaped and the pool area is decent. Some of the neighbors are really friendly and you can actually have a conversation with them, then there are the other tenants who are rude, loud and just lack any common sense whatsoever.
Lets start with the dog issues:
Any apartment in the complex is a «dog» apartment. Funny that when I first moved in, our building was «dog free» and was going to remain that way. Every other building in the complex had dogs in at least 50% of the apartments. Some apartments had two dogs! We’re not talking about tiny dogs, the one apartment had two 50lb (at least) dogs in it.
People didn’t clean up after their dogs, even though there were plenty of dog poo bags provided. Contrary to the lease (which stated that dogs were not allowed to pee or poo on the landscaped areas of the property) there were yellow pee spots all over the manicured grounds of the property. Boy, I’d love to be a prospective tenant walking the grounds to see the pee spots and dog poo! Sorry but it’s not the job of the maintenance guy of the property to clean up after your untrained animal, it’s the dog OWNERS responsibility.
The leasing office said they were going to put in a «dog park» so the dogs could have their own area. I highly doubt THAT happened. Dogs not on leashes was the other problem. It is Laguna Niguel City Law, OC Law and CA State Law to have your animal on a leash. Buttt that doesn’t matter to the residents of Seaview Summit! Hell, one night I was walking out to the dumpsters and one lady had one dog on a leash and the other one NOT on a leash! Stupid, stupid people.
The dog owners also have an issue with the people who don’t own dogs, because they feel as though they have the right to let their dogs pee and poo everywhere. Like I want to see your dog peeing outside my bedroom window… let alone SMELL it.
One dog owner let their dog bark all day in their apartment. I called the leasing office and reported the ridiculous noise. After being ASSURED that the neighbors would not know that I was the one making the complaint, don’t I get dirty looks from the reported neighbors! hahahahah
There were also numerous calls made to OC Animal Control about most of the neighbors in the building across from us.
Other tenants:
My neighbors were awesome. Very nice, they would say hi to you when you walked by or offered to help you if you needed help. But venture outside of the nice neighbors and you get all the rest of the dregs of society. One night the fire alarm (for the whole damn building) went off at the end of our building. The tenants down where the alarm was «pulled» said the «dog did it.» WTF, seriously? OCFA shows up and the tenants give them the same excuse.
Screaming children, day after day is ridiculous. Most parents in the complex didn’t have any control over their children so they just let them run around the complex, scream and the like. Doing any type of school work or regular work is just not a doable thing at Seaview.
The people who live in the gated communities around Seaview race up and down Ocean Way which is insane. It’s not quiet at all, but the air is fresh and it doesn’t get too hot in the summer.
You have dumpsters in the parking area to throw your trash and those smell pretty nasty after a few days. Plus people leave their «trash» like TVs, desks etc right in front of the dumpsters so you have to step around them to throw your trash in. There is no recycling. The trash truck would come at 7am sharp Monday mornings to empty all of the dumpsters. At least two to three times a month the trash truck would come early and sit on Ocean Way, with its engine running, rumbling the entire apartment.
The leasing office staff was mediocre at best. None of them really gave a crap about the residents (unless you were a dog owner of course!) and if you came to them with a complaint, it was dealt with with a «we’ll get to it when we get to it» attitude. Most of the time no one was in the office at Seaview (though the hours were posted, usually 9−4pm everyday) and that made for difficulties esp. when wanting to renew that lease! Regardless, most of the time I had to ask for copies of the lease (though we were supposed to get one after we signed every year, because that was stated IN THE LEASE! haha) or ask why we had no parking even though we were granted two parking spots.
Seaview Summit is nice, just the people who rent and the leasing office staff are rude, unintelligent and not the least bit in tune with the needs of the residents of the community. There are MANY nicer places to rent than Seaview Summit or any of the Sequoia properties.