Spent over $ 39.00 tonight and received cold fries and burnt to a crisp onion rings!!! Please do not stop at this location all I received was an I’m sorry from management and a better luck next time.
Jackie T.
Place rating: 1 Phoenix, AZ
I would give zero stars for this place! The fries at this Carl’s Junior is disgusting that I wouldn’t even feed them to the birds! I waited 10 minutes in the drive through for my freaking food and they still gave me stale ass fries! Never ever coming to this nasty place again! Stop hiring dumb teenagers that don’t give a crap about the quality of your food! Yeah I know it’s fast food but why can’t it look and taste as good as the commercials make it seem to be?! Haha… just kidding. Thumbs down for this location!!! Hmmmph!
Andrew S.
Place rating: 1 Phoenix, AZ
Last two times I’ve been here they messed up my order. I’ve tried to call them to express my concerns but they haven’t pick up my call once in a week. Terrible service, won’t be seeing my business any time soon.
Melissa P.
Place rating: 1 Laveen Village, AZ
I wish I could give zero stars for this Carl’s. The customer service is TERRIBLE. In the few times I’ve been they’ve overcharged me, gotten my order wrong, and the wait time is the longest I’ve ever experienced in a fast food drive through. One time the wait was literally 20 minutes. When I had to drive back to get the right order and get a credit for being over charged(2 separate occasions) they didn’t even apologize. Total shame because I love Carl’s jr food but the service here is not even worth it.
P v.
Place rating: 5 Laveen, AZ
I love Carls over any other FF resturants in the the area. I like their $ 6 burger selection and Carls singles. The FF are good but wife like the cuts. Almost every time walking in the door we get a big holler, welcoming us to Carls if the people aren’t helping someone. So, with the corners choice of Mc Donalds, sonic, jacks down the street, I choose Carls. Oh I looked at the other few reviews adn i would be upset at a sandwich that looked empty on one side but then I ask where is the other side. Probably not centered well. Oh and talk about little meat go to Subway. the italian sub is like ordering a vegie.
Octavio C.
Place rating: 1 Phoenix, AZ
This customer service is really bad and the food is just as crappy! Stay away! I have gone there a couple of times and they just don’t seem to get the order correct. Will not go back.
Bill D.
Place rating: 1 Rancho Cucamonga, CA
Terrible service. I could here the manager yelling at the staff to hurry up. 10 min for a crappy sandwich.
Scott L.
Place rating: 1 Laveen, AZ
Have tried this location a few times now and have been let down. Each time something has had to go back for poor quality. This time is was chicken strips old and greasy. For fast food that is a pricey as they are I just expect more. This will not be a do again.
Russell S.
Place rating: 2 Laveen, AZ
It’s your typical CJ’s. I’ve giving it two stars because they didn’t include a Green Burrito. Shame on you.
C A.
Place rating: 4 Phoenix, AZ
I for one like Carl’s Jrs and this one is a good representative of the chain. The food is always good and the employees are always helpful and cheerful. They also have free Wi-Fi which is a plus. I just wish the Carl’s near my office I frequent for lunch also had free Wi-Fi. They often have someone out on Baseline Rd promoting a Buy one Get one free promo on Western Bacon Cheeseburgers(which are my favorite).