Avis Rent A Car

I dont know what yokel gave a 5 star review to this place but i assume they are fake. This place wont answer the phone if you cal withing half an hour of them closing. I had a blowout and couldnt make it back to the airport on it. They said they could replace the tire if i got there by 3 pm. (Turns out that was a lie) i told them i would be coming and that i would call back to confirm. They ignored over 20 calls i gave them and eventually the national service that they transfered me to hung up on me 3 times befoee i finally called their roadside assistance who informed me that there was nothing they could do for me until the spare blew up. (Which would then cause me to miss my flight). Ended up having AAA tow the car back to the airport so we didnt miss the flight. Avis is probably the worst rental agency ive ever sealt with in my travels and in my opinion. The employees of this location need a strong reprimand, if not to be fired completely.

I can’t say enough good things about this location and the amazing people that run it. Bobby and his team are truly great, always so pleasant and helpful, I always leave in a better mood after talking to them. No matter how slow or busy they are, they always go above and beyond to accommodate everyone. Truly the best customer service I’ve ever experienced! Thank you.