2 reviews of Cellular Sales, Verizon Wireless Authorized Retailer
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Paige S.
Place rating: 1 Olympia, WA
I thought I had a fine experience here until I realized the guy who we worked with put my phone insurance on my husbands phone so when I needed to use my insurance, guess what?! I didn’t have it! A women helped me but it still didn’t help me completely as I had to get a phone with less memory and lost my photos… thanks a lot for messing that up. I’m also not too happy with Verizon in general as I also just received an email saying my phone still doesn’t have insurance, yet I told the women on the phone who helped me to set it up and she said she did. This is an ongoing battle. Verizon has fine service but their customer service is terrible and if I’m told my time to get insurance is up, I’m going to be very peeved.
Vanessa Z.
Place rating: 1 Loganville, GA
If Verizon help is needed go to a REAL Verizon store. The associate that was«helping» me was soo rude that I walked out while she was berating my plan decision, that I wasn’t even able to change my plan due to her rudeness! I immediately called Verizon customer service to complain, if that will even do any good.