It’s hard to imagine getting a better experience than what I had with Dr. Emrich. He takes his time and explains all the details in a way that made me feel good about what he was doing. Highly recommended.
Kam J.
Place rating: 5 Danville, CA
I Had my braces removed many years ago and has since shifted, I didn’t like my current Ortho and went Here to Dr. Emrich, He was professional, Timely, and Gave me the necessary information I needed to make a decision. Carefully and in detail, he explained my teeth, situation, and brute honesty about what was going on. He Cares and listenes to your needs. Best Part there is no 2 week appointment waiting list, my consultation was scheduled within a week of making the phone call. Over all best customer service, Highly recommend to family and children
Andrea R.
Place rating: 4 Livermore, CA
Competent, professional, friendly and down to earth. Dr. Emrich and his entire staff are fantastic. First of all when we visited Dr. Emrich for a consultation he was matter of fact and didn’t try to rush us into treatment right away. I appreciated this given we’ve had different experiences with other practices. When we had questions about the cost structure one of the staff was very helpful about explaining the bottom line so we could budget. We find Dr. Emrich’s office pricing to be quite reasonable. When it was time for treatment it went smoothly. Each time my daughter comes for an appointment everyone greets her by name. The technicians are so nice and friendly. The day she got her braces on was quicker than I ever imagined. Likewise regular adjustments are also very quick and we have ALWAYS been taken on time if not a little early. Once I had a horror of horrors(for someone organized like myself) and I missed an appointment due to being swamped at work. I actually totally forgot about it which is unlike me. The office called and let me know we missed it and were able to reschedule us right away. I felt so awful, but they were so understanding and nice! I’ve also been added to the email reminder list which is great! Overall our experience has been terrific and we would recommend Dr. Emrich’s practice to anyone in need of braces. We had our own opinions as parents, but our daughter(11) cinched it for us. She felt Dr. Emrich’s office was down to earth and everyone was genuinely nice.