Tom & Eddie’s

I just got back from lunch with my husband it was our first time there and it was really good other than a couple of small things which is why I only gave it 3 stars and not 5.
I did the make your own burger, I had a large burger with avocado, onion stack, garlic aioli, it should have had swiss cheese but that was not on it for whatever reason, I think they forget. I also had the garlic fries. My husband had the Blue chip burger large as well with sweet potato fries.
The burger was really good but was more medium well than medium which is how I asked for it plus they forgot the swiss cheese and I don’t like to send food back so I just let it go.
My garlic fries were amazing, fresh, hand cut and full of garlic. Just loved them.
My husbands burger was good however his sweet potato fries were so salty that he couldn’t eat them and he never sends anything back.
The place was clean other than tables that need to be cleaned and the young girl at the counter was very sweet.
I would go back since I am in love with the fries and next time I will make sure it is cooked the way I like it and that they don’t forget my cheese. My husband I am not so sure since he felt it was pricey and since he didn’t eat his sweet potato fries it kind of put him off.

They advertise «the best burger in the world», but not even close.
I ordered the south of the border, and it has too much oil falling, the bread breaks very easy making a mess that you have to eat with fork.
The burger was OK, not good just OK, better than MC Donald’s, but not even close to IN-​N-​OUT
Prices rounds the $ 7 to $ 11 for the burger only, if you want fries and soda add $ 4.50 more
Quick ordering system, fries are good, not salty which is good I don’t like too salty.
Great selections of ketchup and mustards

This place has the best sweet potato fries ever! I love their Capri (chicken or no chicken) sandwich. The pesto is very fresh. Along with the mozzarella & tomatoes. It’s a clean restaurant with great customer service.
The first time I came with my husband. We both liked it. Today, I came here with my mom. She liked her food as well. (She has the chicken buffalo sandwich with the house salad.
I will be coming back again. Just love their sweet potato fries! The BEST!!!

I love the fact that York Town has this burger joint located in this Mall. Perfect after a long and fun shopping day. The décor is modern meets cozy with fresh springy colors.
This place has it together from great service, fantastic tasting gourmet burgers and fresh cut French fries to salads and lots of choices for the right burger, to the condominent station.
We sat at the bar watched the chefs cook our burgers to perfection and they were all synchronized with the rhythm of the music beat.
This was our second time here and decided to make time to place this review because the staff is awesome and management are also pretty good. They know the menu by Herat and know how to give you tips specially if it’s your first time here.
I recall that on our first visit it was a bit overwhelming on the menu options but I love the fact that they have the burger
Choices to your taste. My husband and I will sure come back again. Too bad they do not have a location in the city but we are glad to have this not far out from our place. Well it’s worth the drive if you are in the suburbs near York Town Center.

Stopped here for a burger with my 2 y/​o.
They offer kids meals, with organic drink options. The organic milk was poured into their plastic cups, (not a milk box) so they «premade» it. Daughter got chicken tenders w fries. Fries were tasty. THEY also had a cart of toys for kids to play with at the table! Super handy for a two year old who is antsy! Would be even better if they offered organic wipes for the toys/​little hands.
$ 4 chocolate milkshake was a little intense $ but it came with whip cream and a big neon straw. Lower the price, please.
I ordered a burger — fries come separate. My burger had avocado, tomato, etc
Eh, was average. Could have been better, was looking for something more flavorful. More avocado maybe.
Brad gave good service at the register, and recommendations.
Probably wouldn’t stop in here again, unless I was at the mall craving a burger. Wouldn’t go out of my way for it. Otherwise I would have gave 4 stars. Didn’t have that special burger «kick» to it.

I came during lunch time and was very busy. Luckily I was able to find a table to enjoy a very delicious burger. I tried the Primavera and did not regret it one bit. It had caramelized onions, roasted Roma tomatoes avocado, basil pesto and garlic aioli. And I must say what a perfect combination to stuff all those ingredients in between 2 buns. Their strawberry shake was also very delicious. I will definitely be coming back!

There are so many great burger places in the Chicagoland area, how do you compete? My sister lives in Vernon Hills. I have driven by that location many times. I heard their burgers were pretty good so while I was in the area I stopped off at the Lombard location at Yorktown Shopping Center and decided to give their burger a try. Since the beginning of the year I have been a good boy eating healthier, but what the heck you need to eat something that you enjoy once in a while.
The restaurant is very nice. The signage on the outside clearly defines who they are similar to the Vernon Hills location. As you walk in you come to the register immediately with the selection of burgers on a menu board above & behind the cashier. The cashier Bradley was very polite and pleasant and greeted everyone as they came to his cash register. The restaurant is very nice, clean with a nice décor. After you order your food you get a number & grab a seat. The food came pretty quick within 5 minutes.
I ordered the ½ lb Ampersand Burger. The burgers are hand formed and not a perfectly circular burger which is good instead of the pressed formed circles. The Ampersand comes with Gouda cheese, applewood bacon, fried onion strips and an egg over easy on top. The burger was pretty good, but was a little over cooked for my taste (I asked for medium rare and it was medium), add the bacon (bacon is good on anything), the Gouda cheese, fried onion strips (yummy) and egg (it wasn’t over easy). I prefer the soft runny yolk (even if it is a mess).
Overall their burgers are pretty good, but aren’t in the same league as some of the premier burger places like Kuma, Brgrbelly or Boba Burger. Still it is definitely worth trying just to experience a new place.

My husband and I have been here a couple times. Tonight after multiple attempts to be seated in nearby restaurants we drove past and remembered how much we love this place and stopped in, not to be disappointed. In a world where customer service usually sucks, it’s so nice to come somewhere where the employees really seem happy. For a burger place, tom and Eddies is my total favorite. There’s so many ways to get your burger done, the meat is just super tasty, the shakes are great. and they have great beers and fountain drinks. We had the stone coffee milk stout and it was delicious. The garlic fries are perfect. We’ll be back for sure. Love this place.

Tom and eddies have the most delicious chicken sandwich around nice size and a ton of fries. I stop by weekly and very nice staff.

Good burger and great customer service. These guys are great and very welcoming. For the price of the food you cannot complain, I will definitely go there again for another burger. We ordered a ahi tuna burger and a made your own with sunny side up egg, roasted jalapeño. See pic… Oh yea place is very kids friendly.

The Buffalo chicken sandwich was delicious. The fries were not soggy and just the right amount of crispness. Can not complain about the service, my food was delivered straight to my table and picked up when I was done. I will return.

Enjoyed the food, there’s a nice variety. You can order your meal exactly how you want it. Nice clean environment. The best part was the staff. They were extremely friendly and helpful as well as knowledgable. Would definitely return to this location.

We were craving our favorite burgers and came for a later Saturday night dinner and drove past the location in Naperville to come here… yes drove a extra 20 minutes to come to this location. It simply is a better layout, fast casual concept and no odd waiter service for a burger. We walked in 20 minutes before closing and it was still ¹⁄₃ full and the staff was very friendly and helpful/
The pumpkin shake was really good, super thick and creamy. I usually try the seasonal since they are so limited with the time you can try them.
Our burgers and sweet potato fries were hot, perfect and tasty. I really think the best bun choice here is the sesame seed it tends to taste the best with a burger.
They also have two brothers on tap to make my husband even happier.

This is my 2^nd visit to the chain. I visted the Naperville location 1^st about 2yrs ago and they were EXCELLENT!!! My visit here was just OK. The cashier was nice & friendly w/​all of our questions. I got a burger grilled onions & mustard on a pretzel bun & an order of fresh cut fries, & a bottled water it came to $ 13.75. So not too bad (5 guys is more). We dined in and it wasn’t packed at all. Our orders came out in no time. Fries seemed to be a little too hard. My burger was medium, which in my error I didn’t tell them well done, luckily the pink didn’t bother me. The burger didn’t wow me like the other location previously did. Not sure if it was because it was a busy lunch rush & the food was super fresh, but I wasn’t wowed 2day. My friends burger was also very sloppy. It was condiments sliding & dripping all over her burger. GROSS… I may come bk. I may not.

What a fantastic place to get a burger. The menu is completely flexible and you build your own.
I had an awesome tuna burger with avocado and bacon. Their price it’s a little higher than a drive thru but cheaper than a sit down. You order at the counter and sit down, and they bring your food. Noon alcoholic drinks area available from a drink station. Alcoholic drinks are delivered to your table. There is dining room staff that clears your plates and checks on you.
Great experience… I will visit again!

I came for the ahi tuna burger recommended by a friend. I only gave it 4 stars as I thought it was a small size for the patty. If it were a better sized portion, it may have received the extra star. You pick the type of bread and toppings you want on it. I had it with a multigrain bun with no cheese and wasabi mayo spread instead. For under $ 3, I added a side of Caesar salad. The salad had perfectly crunchy house made croutons.

I absolutely loveeeeeethis place! It’s super clean, the staff is sweet, and the food is beyond my wildest dreams! I will definitely be going here more often and I will most likely recommend this place to everyone I know indefinitely!

Amazing burgers, fries, shakes and even better service –if you can imagine!
Build your own burger is great but the meat itself is so tasty just the original as it comes is yummy!!!
Don’t miss the shake either!

First impression after ordering my food, lack of customer service. This was my first time at this restaurant so I had no idea how the number system worked. The lady behind the cashier asked if I knew how it worked so I replied «no» so I could find out. Apparently no meant yes that day because she moved onto the next customer leaving me to figure it out on my own. The numbering system is not hard, but why bother asking if you’re not going to respond.
Next came the food which I will agree the burger was good, but the coat was higher compared to similar establishments. I was really disappointed with the onion rings, they were more like onion strings. They were soaked in oil which made them not enjoyable and left on the plate for the trash. I will not be so fast to return.

After many months of lifestyle eating changes, I had just bought 3 pairs of size 34 waist jeans and decided to treat myself to something special. I am in the food business, make millions of burgers a week amongst other stuff and love burgers, thought I don’t eat them very much. So tonight as a reward, I decided to pig out and treat myself to a delicious burger, fries and a shake as I heard so much about Tom and Eddies, much of it true.
Yes, the people are exceptionally delightful, charming, friendly and accommodating.
Yes, the restaurant, fun welcoming and very clean. They have a fun condiment bar with exotic some locally produced exotic mustards, hot sauces and other stuff. There is a book and toy rack, a contemporary retro diner feel, big windows and easy parking.
The chocolate malt shake with chocolate ice cream and sweet potato fries were excellent. The fries were hot, crisp, and not greasy They have about 8 exotic custom burgers on the menu (and I believe chicken and other stuff) they are on trend with a simple menu board and burger build profiles such as truffle mayo, caramelized onions, exciting cheeses, spicy flavours, fun ingredient combos etc. I couldn’t customize, or if so I wasn’t aware of that but that was ok cause the choices looked delicious.
But what about the burger? Well, maybe I have eaten too many burgers in my day, set my expectations too high or got there too close to closing when people were getting tired but I found it to be interesting but didn’t get the «whoa» wow factor I was anxiously anticipating. While overall quite tasty, I found the burger a little too thin, crumbly and the bun too chewy, overwhelming the flavor of the meat. Toasting the bun may have helped but that may not have been the texture or mouthful they were going for with this build. That said, what I ordered was a special burger of the month and not their core menu so maybe they didn’t dial this burger bun pairing as tightly as they do for their regular items, not that that’s an excuse, for what I paid, it should be.
Given the explosion of outstanding gourmet burger joints all over Chicago, and the country, I would rank them solidly in the middle of the pack on the burger and towards the top on other components of the total experience. But, when you tout yourself as the «Greatest Burger in the World», you need to deliver that ²⁴⁄₇
I will be back with an open mind as I believe they deserve it.