Walgreens

I only have one star bc I had to in order to leave a review but they honestly deserve none! I’ve never dealt with a group of individuals that were more rude or incompetent than the pharmacist’ at this pharmacy. They «lose» prescriptions. Don’t fill them when they say they are. And then become combative when you complain. I go to pick up 3 prescriptions & Gio tries to convince me that I only have two. After advising him otherwise multiple times I tell him he needs to find my third prescription. His response «I’m not gonna look for something that’s not there». He proceeds to ask the pharmacist who finds my prescription. He then proceeds to tell me my insurance doesn’t cover my prescription. They’ve been covering it for a year now. He then turns around & slams the medicine on the counter as he goes back to his computer. I can’t believe these people are allowed to treat people this way.

Usually when I come to Walgreens I would usually rate it three stars but I went to Walgreens on 12−21−15 and had to pick up some items for a cold. I wasn’t feeling well and was waiting in line when Courtney from cosmetics said she could ring me up in that department. That was nice of her, normally I wouldn’t get that courtesy in this store. Courtney helped me check out fast and even found a coupon I could use. She went above and beyond and I appreciated her help. She’s the epitome of what customer service should look like.

Had to go back today because I wasn’t given my full Rx, or an explanation about why they withheld the rest. That awful woman was there again, of course, and took a few minutes to acknowledge me as expected. When she finally did, she asked if I was dropping off, and I said, «Actually, I need the rest of…» That’s all I was able to get out before she lost interest and started talking to another employee about the computer. I stood there, amazed for a second. I looked at the two people waiting for their prescriptions and said, «This is the worst pharmacy ever.» One of them said, «Believe it or not, CVS is even worse. At least this place has somewhere for you to sit while you’re waiting.»
Then another man came up and waited for a few minutes. After he started showing frustration, I said, «I know, they don’t even acknowledge you.» He agreed.
Finally a male employee asked if the man had been helped, he said no. I looked at him in amazement, I was first! The woman — whose name is Lisa, I was told — went straight to the man, asking after a moment if we were together. No. Of course we’re not. He arrived ten minutes after me.
She abandoned that guy and started to lean against the counter with her back to me, chatting with her coworkers. The man handed his Rx to the male employee, who took it and began to process it. I stepped forward and said to Lisa, «Can I finish answering your question now?» She raised her eyebrow at me and said, «Yeah. Go ‘head.» I started to explain that the Rx I picked up recently was incomplete and handed her my receipt. She looked at it and read my name out loud, saying, «Why does that sound familiar?» BECAUSE I WAS JUST HERE. She looked at her computer and insisted that I should have only gotten what I was given. The male employee could see that her attitude was becoming an issue, so he stepped in and she gladly wandered away. He was courteous and well informed, and even though he didn’t tell me what I wanted to hear, he was much more professional. He gave me Lisa’s name and I left. I will not be returning, and I wouldn’t have if I hadn’t noticed the mistake.

The customer service at the drive through is poor. They always seem so unhappy to help you. They can get pretty backed up sometimes inside and outside.

I have been filling my daughters meds at Walgreen’s for years. In the beginning they were quick and had great customer service. The past 6 months they have changed. One of the meds I get every month they no longer have it in stock and takes a week to order. But cant turn the prescription in until 3 days before she runs out so she would be out of her meds for 4 days. I dont understand why they quit carrying it when I got it every month. Also takes forever to get someone on the phone. Today I waited 36 minutes to be told I was put on the overflow line that they cant answer but was some how answered. They employees are very unfriendly. As of today I have switched pharmacies after 6 years.

Pretty standard Walgreens. It is up to franchise standards and it delivers what you expect.

I came into this Walgreens this past weekend to pick up an internet order for photos. I was a little hesitant to come to this Walgreens because of the low reviews and was instead thinking of heading over to the Walgreens in Santa Maria.
I went here anyway, because it’s closer to Vandenberg AFB, and because there wasn’t much to lose in this situation. Although, now that I look at the reviews here, it shows there’s only one review total for the Walgreens so it doesn’t really mean much.
The only thing which would cause me to go to the Walgreens in Santa Maria is that their photo center is open 24 hours so you’d get your prints faster. I wasn’t in any rush.
When I arrived at this Walgreens, there was plenty of parking, and it was easy to find. I walked inside to find a super clean store with everything in place. The photo center was open, and my prints were ready when they said they would be. Checking out was easy, and I could have been in and out of the store in less than five minutes. Except, I wanted to walk around and see if I wanted to buy anything. :D
Great store!