Duncan’s European Automotive

Specialties

We are a family run business specializing in the repair, diagnosis and maintenance of your European car. We focus our specialties in Mercedes-​Benz, BMW and Mini but we also welcome your other European autos.

We can provide you with detailed cost effective repairs and recommendations for things such as tires, maintenance, restoration work, complex diagnostics, software/​firmware updates and general automotive questions.

We use the latest diagnostic equipment from Autologic which allows us to perform all levels of diagnostic. We use the latest equipment for tire mounting, balancing with Roadforce and four wheel alignments. We keep a clean and modern work shop, we wash and vacuum all of our cars. We also keep our cars inside if they need to stay for more then one day. We have Loaner Cars as well as a vehicle pick up and drop off, or local shuttle service.

We are a BOSCH service center as well as a Continental tire dealer. We are also a New Hampshire Safety Inspection Station #3082

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History

Established in 2004.

Duncan’s European Automotive was started in February of 2004 by Craig Duncan with his vast knowledge of Saab & Volvo repair. In 2005 Craig brought his son Ben Duncan on board who is factory by trained Mercedes-​Benz. in 2010 the business purchased the property where it currently is located. In 2016 Ben bought the business from his father.

Meet the Business Owner

Ben J.

Business Owner

The automotive industry is a major passion in my life. I started «tinkering» with cars when my father bought me a 1984 SAAB when i was 15, which we rebuilt together.

I later attended UTI in Chicago where i received a chance to train at Mercedes-​Benz in Orlando.

I worked for a local Mercedes-​Benz dealership for a few years, but was never comfortable with their treatment of customer. I later moved on to a independent shop in the area and this is where i really learnt the value of building relationships with customers.

In 2004 i joined my father at his newly opened business where we worked together to build a reputable European repair shop.

In 2016 i bought the business from him, and with a great team continue to build a better business.