AAMCO Transmissions & Total Car Care

These guys were super honest and straightforward. These guys are the awesome «car doctors», I’d say! Mike helped me out! I definitely recommend these guys! I agree with the other review they totally made me feel like family with their level of honesty! I’m a satisfied customer!

Horrible experience! Long story short, even after over $ 4,000 in transmission work, the car was having the same problem as before they worked on it. Bottom line… there was nothing wrong with my transmission to begin with. One of the times that they had my car (for 3 weeks) to trouble shoot what the actual issue was, they finally gave it back to me (without resolving anything) and the transmission was not bolted down. Just sitting there loose. I drove my car from Aamco straight to another mechanic and it was him that discovered that the transmission was not bolted down. The mechanice called Aamco and Aamco would not take any responsibility. Saying that someone else left the bolts off. Huh? I just picked the car up from them minutes before! Just awful.

These guys are great… Very professional, very friendly, very straightforward, and they took care of me like I was family.

Did not hear about the bad reputation until it was too late for me. Took my car in for a transmission problem & was told by the owner that the inspection was for free. I was told later that it would cost $ 3800 to correct the problem. They told me they would waive the diagnosis charge of $ 250 if I had my repair done with them. I wanted to have a second estimate by another garage & they agreed to reduce the charge to $ 150, still hoping that the repair work would be done with them. I got another estimate & it was for $ 2000. I went to Aamco based on the website reviews and now I have strong reservations & suspicion about those so called ‘ 5 star reviews”.
The free inspection claim is misleading as they only released the car back to me after paying the $ 150 with no repair work being done. So consumer, don’t place too much emphasis on those reviews & made the same mistake that I made.

Negative !!! Negative !!! Negative !!!
Took my 2003 Mercedes Benz C240, with transmission shifting problems, for free check up, later changed to $ 150.00 very dishonest. Charge $ 2,200.00 to repair.
My vehicle continued having same shifting problems, after several times of taking it back and now that their warranty expired they want another $ 4,500.00 to correctly repair it. To make it worse, and after a complaint with AAMCO customer service their response was that «The AAMCO center in Long Beach, CA. 90 805. is independently owned and operated. Therefore there is no higher authority than the owner.
SHAMMED !!! DISHONEST !!! SHADY !!!
I wonder how they continue doing business in city of Long Beach, affecting our communities with such bad customer service.

If i could give this place negative 5 stars I would. I went there a couple weeks ago to fix my transmission they told me the computers in my car needed to be replaced so I did with a six month warranty. About three months in the problem started to occur again, so I took my vehicle back. Upon my return they told me the original problem was fixed but now there were additional problems that would cost me an additional $ 2200 to fix and granted I had already given them $ 1500 the first visit! After looking at the paperwork I noticed the codes were exactly the same as the time before, so I instructed them to leave my car alone and I would take it somewhere else. Once the «manager» heard me say this he started dropping the price of the repair. Which I thought was a little strange. I told him no again and called the dealership just to see if any of what they told me was wrong was legit. The dealership would fix this so called «problem» for $ 1200!!! The dealership would have been cheaper than this place! Just ridiculous! I ended up going to a local mechanic and it turns out the entire problem was because on my original visit the mechanics did not reset the computers in my car causing a ton of issues and the mechanic was intentionally pulling the reader out early so the error messages would occur! The local mechanic reset my computer and replaced an o2 clip for $ 300. This place is a complete rip off!!! I will NEVER go to this or any location of this company. Absolutely absurd they are still in business. Save yourself the trouble and go somewhere else.