Cedar Hill Mortuary & Accommodation

this place is a disgrace. has zero respect for the deceased. anyone who put more than 1 star is in on the mafia tax supporting the exploitation of money from people during the most difficult times. I dont want to get into details, btut please if you respect your passed loved ones do not go here even if the price seems tempting. this place should be shut down.

One of the best, if you want a five stars services use cedar hills the owner is very nice and kind, and most of all is very helpful, the employees are amazing nice and kind and gentle also on time for pick up and very professional and delegate with their work not much I can say, have the best experience in your life during the most painful moment and use cedar hills for your services because your love one deserve the five stars *****

This place is truly unprofessional. Before my father passed away, I called to ask for price quotes. I was given a decent quote for the services and burial I wanted for him. The day of his death I called this mortuary to have his remain picked up. I should have known from the beginning this place was too good to be true. They came in an old van to pick up my father. The Monday that followed his death, I arrived at the mortuary office to be rudely greeted by the secretary. No condolences were given. When I asked where my father’s remains were, she had no clue who I was talking about. Of course I was upset, but remained calm. After 10 minutes of making phone calls, she finally located my father. Her excuse was the she didn’t work weekends so she didn’t need to know.
Without going over the papers, she handed them over to my mother and wanted her to blindly sign. I stopped her and asked her to explain what the papers were. She began to tell us that they were for cremation. Another careless mistake. We had clearly asked for an open-​casket burial. Thank God that this country doesn’t allow for cremation until written consent is given. My mother was livid. So instead of continuing with these awful services, I moved my father over to Forest Lawn. Before releasing the body, this place was quick to charge my credit card for the removal.
Do not go here. They treat you like a number and do not have an organized system.

Have you ever heard the expression «over my dead body?» Well that’s what I’m saying, the only way is do business with this place is «over my dead body» cuz there horrible.

My father requested that we get him cremated in the least expensive way possible with no frills when he passed away. Unfortunately, that time came earlier this year, and I was lucky enough to find Cedar Hills Mortuary online when looking for a direct cremation provider. I called them, they e-​mailed me a bunch of paperwork to fill out, and I sent it back later that day. About a week and a half later we were able to pick up my father’s cremains and they now reside on a bookshelf where he would have wanted to be. It was simple, inexpensive, and they did a great job in making it happen. If you want a no frills direct cremation, it’s hard to beat them.

Absolutely no sympathy, no compassion during a very difficult time. Ana made me feel like I was bothering her and even commented that I needed to rush over to pick up my father’s remains because she was going to lunch. These people are disgraceful, take your business elsewhere.

Too good to be true. During such a hard time in one’s life, a mortuary should make things easier, not harder. After research, my family chose Cedar Hill due to cost. At first, the owner was very accommodating, friendly and understanding. Then, everything fell apart:
— office staff is rude and unorganized
— my family had to be the ones initiating all conversations
— they kept my family member in third party mortuary 5 days after he was supposed to be cremated and then lied about it (I confirmed the real story with a third party and office staff let it slip after my pressing for information)
— owner said they would take care of death certificate within two weeks — two weeks later they said it would be three more weeks — as my family was on a time crunch (we explained this to the owner from day one) we had to pick up death cert ourselves from county office
— third party company also confirmed this company is very unorganized and all over the place
This company made a very difficult time for my family an even worse experience. I would never recommend this mortuary to anyone. Not even for the lower cost!

Not an easy time of life if ever you’re having to see David, the owner /​operator at Cedar Hill… but no doubt his presence is a God-​sent… it’s a side of life that no one likes to deal with, but he adds so much heart and humanity into such dealings that he helps gets you through it. I’ll, personally, never forget him. Thanks David! –your brother from S.F.