CarX Tire & Auto

I’ve taken my car here twice now and the customer service is great. They fit me in the same day to investigate a check engine light. The Manager Andrew even talked to my Dad on the phone to explain what was going on with my ERG valve. The price always hurts a little when it comes to fixing a car, but I thought I received good service for my money and they were honest about what fixes need to be done now versus what can wait.

I am one of those people that waits until the snow hits the ground to get new tires. That is why I was freaking out when I had an eight hour road trip ahead of me on thanksgiving with snow on the ground and everyone was booked. Not Car-​X Tire and Auto. 10a.m. the day after I called.
New tires plus instillation. Tires are not cheap but I got a good deal from them I thought. Now of course when you fix one thing you notice 5 more and that is what happened My tie rods were about to go and so was my control arm bushing.
They quoted me a price and I said give me a couple minutes. I called my mechanic back home and he said take it, it’s right where the price needs to be. So after biting the bullet I authorized the repairs and off to work I went.
Here is why Car-​X Tire & Auto gets 5 stars:
Customer Service — A+. Friendly from the moment the they picked up the phone. Another customer came in when I was there and started saying how he could do this himself and asked for the keys back. They man behind the counter just kept a smile on his face and said no problem.
Knowledge — A+ They showed me diagrams and explained everything step by step.
Cleanliness –A+ As good as an auto shop can be.
Overall they were great. I will definitely be getting my car fixed there for any more repairs or oil changes.

Fast & friendly with great prices and great attitude.
RJ at the front desk let me move my oil change appointment at the last minute, and then tracked down a coupon for me to use when I eventually came in. It came out to $ 28, which is great considering I had a $ 25 oil change groupo at Mad City Sales and it took me 2 weeks to get an appointment there… blegh.
CAR-​X let me make a same-​day appointment, and it took 40 minutes on a Saturday (AMAZING!). They even looked at another minor/​cosmetic issue with my heat shield and fixed it without charging me anything or keeping me waiting.
Saw some reviews about the lack of wifi. I guess it would be nice to have wifi, but just bring a book or a magazine and you’ll be fine.
I will definitely return.

I own 2 vehicles and have never been disappointed with the service I receive. John always answers any questions over the phone and is very friendly in person. I’ve taken advantage of the overnight drop off which is very convenient for my schedule as I’m sure it is for them as well. Great service, great prices, great discounts with coupons printed online. I’m actually heading there this week for a double oil change and overall checkup.
Thanks guys! Keep doing what you’re doing!

I took my friend’s Focus in for an oil change and tire rotations. Total cost with an online coupon was just shy of $ 28, which was a pretty good deal.
It took a little longer than I expected (close to an hour for an oil change and rotations?!), but there were no mishaps. No complaints with the service, although I wish they’d offered free wifi for waiting customers since that seems pretty much standard now-​a-​days at any dealership/​auto repair shop.
Tip: check online for coupons/​deals before you head in to save some cash!

I took my 2002 Audi A4 in to get both headlight bulbs replaced. They took me right away and had the bulbs in stock. They were very straight forward about the amount of time it would take (~45 minutes) and the price estimate ($ 125). I went ahead with the repair because I had no headlights but it seemed pretty steep for just replacing the bulbs. I haven’t had it done at the dealership before so I have no comparison.
Overall they were very straight-​forward and friendly. The repair itself is fine.