G4 Athlete

These guys are amazing, and actually make the recovery process fun. They also help me to get back to 100% in 3 months after major surgery — when the physician said it would be 6 – 9 months. Best healthcare providers I’ve ever worked with, hands down.

We found G4 after my son had a knee surgery. His habilitation went off without a hitch.
Appointments were easy to make, the staff is very thorough and caring. I would highly recommend G4 without hesitation.

Encumbered by chronic peroneal tendonitis, I began searching for a new PT in December 2012. I started seeing Brent & Ackerly twice a week. Upon hearing my history of left ankle issues and evaluating my movement, they decided not to exclusively focus on my peroneals, but rather my entire weak left side, under the hypothesis that better movement would be the key to relief. With other PTs I had spent months strengthening my peroneals specifically, with little alleviation of pain.
I walked into G4 with near constant peroneal discomfort, frequent shooting pain, and an inability to do much of anything athletic. My discomfort is now rare, shooting pain gone, and I’m moving better and more active than ever, at 34 years old. No magic or miracles, but a plan that worked after other PT plans hadn’t.
I believe Brent & Ackerly see the chain of cause/​effect exceptionally well, and are largely responsible for my positive outcome.

Last November I tore both ACLs while training downhill with the national team, and was referred to a different clinic where I was treated like just another hour of their day and was constantly double booked. They spent most of their time on their computers and have me the same exact exercises I could be doing at home. I told my surgeon and he referred me to g4. Best call I’ve ever made.
I am treated as an athlete, and feel confident pushing myself during my sessions while being safe and executing what needs to get done at the same time. Brent and Ackerly are the best PT team I’ve seen –and I’ve been to many different clinics over the years. I highly recommend G4 whether you are an athlete or not. The sessions are effective and I am 100% confident in my rehab plan! Still 6 months out until I can ski again, but am so happy I am able to work with these guys until I start training with the team trainers!

I was getting desperate, I had maxed out the potential for non-​custom orthotics, my former orthotics maker had retired on her sailboat. I’ve got Morton’s toe, bunions, hammer toes, 4 Morton’s neuromas and high arches and was definitely hobbled by foot and knee pain by the time I went to see him. He spent a lot of time measuring my feet in different positions, watched me walk, dxd my knee pain as related to my foot inserts. The orthotics started helping quickly, It took 3 months of exercises/​massage/​usd/​another high tech therapy I can’t remember to get the knee healthy. by summer 2013 I was able to go backpacking! something I hadn’t done in 10 years. This man really knows his stuff!

Quick Review: Brent George and his staff ROCK and you will get the best of care if you go to G4 Athlete.
Long Review: I was referred to Brent George by my regular sports doctor and chiropractor (who is one of the best in chiropractic and sports rehab, and works with 2 of Seattle’s professional sports teams as their official chiropractor). He knew Brent through his work with one of these pro Seattle teams, so knowing that immediately gave me confidence.
I had been treated for about a year, on and off, with my regular doc for a foot condition called Morton’s Neuroma, an injury to the nerve between the toes, which causes thickening and pain. For me, it was causing tingling and discomfort on the nerve that travels between the third and fourth toes. I had tried all of the usual recommendations (shoes with wider foot beds, no high heels, Superfeet inserts in all of my shoes, and physical therapy). The condition would come and go, but at one point it seemed to worsen and become more consistent. So my sports doc referred me to Brent George, telling me he is a PT with a specialty in feet like he has never seen before, and that he has this amazing ability to watch you walk for a minute and asses your problem instantly. He raved about him and I figured it was worth a try.
My sports doc was right. Brent did a number of tests on my foot, including watching me walk and checking my shoes and shoe inserts. He spent a lot of time talking with me about my history as well On the first visit, he was able to immediately determine the cause of the Morton’s Neuroma and explain it to me in detail, using a foot skeleton and showing me how my natural build and body mechanics were at the root of the issue. Essentially, these were things I couldn’t necessarily change, but he had a game plan to treat the neuroma knowing the causes. The treatment would probably entail some kind of custom orthotic, he said, and I immediately thought about cost and insurance and expressed my concerns.
Sensitive to my concerns, Brent took a very conservative and incremental approach, by tweaking one of my existing Superfeet inserts on one side to take the consistent load off of the problem spot. I wore these for a week and went back to check in. I didn’t once experience the tingling and numbness I had become accustomed to on that foot during that week, and was feeling very optimistic. After one more 2 week run to make sure that was going to work, I was set. Although he initially thought I might need a custom orthotic made, Brent was able to perform his magic on my regular Superfeet to address the issue! I then brought in a bunch of my Superfeet and boom, he tweaked them and I am on the road to happy feet for hopefully a long while.
While in the office I saw other patients working with Brent and his staff for other PT needs, and what I saw was similar to my experience — a very professional, knowledgeable and competent staff who were friendly, caring and gave each patient their time and attention to take care of their needs. I highly recommend Brent George and G4 for physical therapy and sports rehab needs — especially feet! :)

Well, once again, disappointed. I was all set to review this again with 5 stars because of Brent’s follow through (again). Then I saw Barak R. response on Unilocal which overwhelmingly proves my point.
NEVER ONCE did I say I did not have the utmost respect for this clinic in terms of their care and the professionalism in which they treat their patients. I wish I would have gotten a chance to go there for my recovery. I have worked with Brent mostly professionally with patient referrals and had only heard good things which is why I reached out to him and we discussed this at length before we proceeded. It was definitely my fault for being naïve in that «things were taken care of» because I felt so comfortable there. Every clinic that I have ever seen confirms your coverage on your first visit (Ex: you have X number of visits per year, X copay per visit, etc…) and makes sure you understand it. My goal with my initial review was to get the word out that people need to pay attention to their insurance and not count on people to do it but also that the clinic should help more. If this can happen to someone who is used to the insurance games, it can happen to others.
What concerns me even more now (and I hope Barak R. gets a chance to read this) is that my personal experience at the clinic was discussed with someone who was not me and, in a clinical setting, that is not appropriate or even LEGAL. The bill that I received did not come until months after my surgery and there were two things I had to deal with before that (which is still the business of myself and the facility).
1. My insurance was double billed for the date of service (7÷25÷12) which I was on the phone with them multiple times (and told Brent about because we DID communicate via text).
2. I had to pay a lot out of pocket already for my surgery because I am very aware of what my insurance benefits are and planned ahead for everything. I had to save up more to pay my bill because I was concurrently paying for therapy visits as well.
Contrary to Barak’s review of how I chose to handle my recovery, Brent and I discussed the fact that a pre-​op consult would be very important since my surgery was an elective surgery that was repairing a chronic condition. When an elective surgery is performed, a baseline is amazingly important in seeing changes in the patient.
I will not continue to hash out my personal experience very publicly with someone who knows nothing about me, my case, my own professional and personal experience with Brent’s clinics and should not even know about the specifics about my case. The important take home that I wanted everyone to know about (see my original review) is:
1. I respect Brent and his clinic professionally (though that has changed a bit now since hearing that my case has been discussed, might check some legal stuff there)
2. Check your insurance benefits because no matter how much the clinic «helps you», it is up to you in the long run.
3. Make sure you learn about Initial Consults and if you are allowed more than one for a condition. If I did not know multiple therapists, who were willing to help me out, I would have been set back in my recovery.
I’m glad you had a great experience Barak, I really hope the multiple patients that we have sent Brent over the years have had that as well. I really am disappointed in how this has all gone but you live and learn.

Before I give my glowing, breathtaking, groundbreaking review of G4 Athlete, I want to briefly comment on Valerie’s review:
Why didn’t you just call Brent? He’s the nicest guy on the planet, and incredibly reasonable and understanding. You had a pre-​op visit (which was never about recovery obviously), you didn’t follow up with your insurance to make sure they were covered (which you seemed to know to do, but didn’t), you didn’t follow up with their very new (and also incredibly helpful and friendly staff), and apparently, YOU DIDN’T PAY YOUR BILL! Even after all of that, and the absurd review and rating, Brent very kindly zeroed out your account.
OK, enough of that, on to the review…
I’ve been seeing Brent for about 15 years, from before he opened his first G2 Sports Therapy Clinic. I was was referred to him by the PT I was seeing after knee surgery. This was a PT rated as Best of Seattle in Seattle Magazine by his peers. Really, the best PT in Seattle told me to see Brent, because Brent was the best sports PT in town.
He’s now even better.
I’m a skier, trail runner, and generally very active guy, but last year things started not working so well. Walking a few blocks to the store hurt. Lifting my arm overhead hurt. I was terrified that my days of being active were over. Last year skiing was pretty rough, and I was getting depressed.
I’ve seen a number of PTs over the years, some ok, some good, a few great. I’m also a bit of a fanatic on movement and body awareness. I know bad from ok from good from great from best ever.
I went in to see Brent for a major overhaul in June, the first day he opened. I’ve been seeing him regularly, and am amazed at the difference. He took the approach of mobility… stability…skill. It took a while to unlock all of the stuck and frozen parts – and I had a minor injury partway through which meant a detour – but things are moving again. We’re working on strength. In June I couldn’t walk to the store. Now, I’m trail running (which for me means downhill plummets as fast as can go), am strong, and am feeling like this is going to be the best ski season I’ve had in years.
And, we haven’t really gotten to the skill part yet!
Yesterday I saw Laura, who does massages in the clinic, for the first time. I regularly hear her patients rant and rave as they leave her room. When Brent told me that one of his NFL player patients (yes, it’s pretty cool being treated with a couple of NFL players on the tables right next to you) said that of the 1000+ massages he’s had in his life by the best in the business, Laura was the best of the best. I’ve had maybe 150 massages, some by very good therapists, but Laura is truly out of this world.
And of course there’s his other floor staff. Ackerly and Jarrad (who’s only there when not busy getting his doctorate in PT) are to PT assistants what Brent is to PTs and Laura to massage therapists.
So, IGNORE VALERIE’S CRAZY COMMENTS AND GO TO G4 ATHLETE!!!

I highly recommend G4 if you need physical therapy or rehab for any injuries. I injured my knee a little over two months ago and started going here prior to my surgery to work through some of my pain issues. They were incredibly helpful and use all of the latest and greatest methods and gadgets to help with the process. Now I am two weeks post-​op and I can’t believe how much they have already helped me gain back most of the movement and flexibility I had prior to my injury. What I love about this place is they don’t push you too quickly. They ease you into the healing process so as not to reinjure or cause stress. I feel like I am going to be in way better shape then I was even prior to my injury. The staff is great and everybody is so friendly when you walk in. You may even see some pro athletes when you are in there which is always fun. I don’t wish injury on anybody, but if it happens to you and you need help, I highly recommend G4.