Discount Tire Store – Mesa, AZ

I’ve stopped in on several occasions for air pressure checks… I stopped in last night for air since my tire light came on… The guy said one tire was 13 under psi so to come back for a free «flat repair» so… I called at 8 this morning when they opened… they were able to get me in an hour later! Since the tires weren’t bought here I paid for a rotate/​balance… Upon inspection, they DID find a nail in the tire… which they repaired. I was given an estimate of about 45 minutes… potentially an hour…
The guy gave me my receipt and talked to me…40 minutes later! Thank you Discount Tire… for quick friendly service! I will be back!

AMAZING SERVICE! I pulled in 13 minutes before closing with what I thought was low air in my tires. It so happened to have a HUGE nail in the side of it. They were great and stayed late to replace and rotate all my tires for me. Superior service, no complaints about being there late and extremely accommodating. I am so happy I bought my tires here!

At this point I’m regretting my decision to switch from Big-​O to Discount Tire. Yes, their prices were lower and yes, their sales staff are very helpful and friendly. I am sitting in the lobby trying to get a warranty repair looking at my car sitting in the same spot I left it over 2 hours ago. Still hasn’t been fixed. This is getting ridiculous. What good is a warranty if you can’t get it done in a timely fashion? For a simple tire repair, Big-​O always had me in and out in under 30 minutes. I may have to go back when these tires wear out just for the conscience of the repair time.

So this is my second evening spent here. Last night I spent over an hour here to have a nail removed from a tire with a thousand miles on it. I witnessed the debate between 2 kids who ruled the tire needed to be replaced but they did not have it in stock. I think their little tool showed the tire repairable but they are the experts and I get they were busy. Because I too work 12 hour days I asked how long I would have to wait when I came back the next day and was told ½ hour. So tonight I paid the 30.00 depreciation fee. Ouch. And now here I sit waiting for my tire… Not blown away impressed with this one. It’s further away but sticking with the Discount Tire on north Power road from now on.

If I had of known I would be here over 3 hours to get one, ONE tire replaced, I would have just done it myself. Horrible horrible wait time. I’m still here waiting btw. Figured I’d do my review since I’ve got so much time to wait.

I’ve been a fan of discount for years. This location is the closest to my house and these guys are amazing. Just purchased a new used truck and it had some nails in the tires. These guys took care of me on a Labor Day weekend and didn’t charge me because they already have my business for my other cars and trailers.

Discount Tire is all about customer satisfaction, which I love. I arrived early because I figured their line would be long. Good thing I did, because before the doors even opened at 8 there were at least 10 people waiting. What I loved about experience was although some people had appointments and some didn’t the team was able to handle everyone in a quick orderly fashion. Since I had an appointment, I was in and out in 25 minutes!

Awesome customer service, gave me a great deal on a used tire. Didn’t over sell me or offer products I didn’t need. Also SUPER fast. Would definitely recommend. Will be coming back.

I choose this store because is the closer from home… After I left the place I noticed that mi door window was not working, I went back to report it but no one had an good anwser, but a costumer saw one of the guys pushing down the window… I give up and went home, but after a while I notice that all my CD s was gone… well the good ones… sorry but I wont recommend this place at all.

Great experience there fast service friendly staff. Would recommend it for all your tire needs.

Wow!!! If your in a RUSH. And I do mean RUSH… Come here! I came in, almost stumbling over myself due to a screw in my tire and wanting to get to Phoenix ASAP! Brent greeted me at the door and just as quickly as I entered, we went to inspect my tire! I explained I was hoping for a patch; then realizing the screw was super close to my sidewall, he offered to put my spare on or sell me new or used tire. I explained I would probably have to buy a cheap used tire and come back to purchase new tires once the boyfriend was with me. Brent was quick to find me a solution !!! His solution was even better than I could have hoped for; he offered to let me borrow a used tire for my car as long as I promised to come back … Wow! How awesome!!!
It gets better!!! If ever it could! I then remembered that upon my vehicles inspection at Toyota, they had told me the wrong tires were on my car (had gotten 2 new tires in Buckeye months back — not this location) he said the screen said they were correct but again went and checked my tires. Sure enough they were wrong and Brent was quickly typing away for a solution. He explained they didn’t have the tires we had paid for here but he could order them for me. Again. WOW! The tires weren’t near by either, so he said someone would have to pick them up at some point (maybe on way into work or something) but still, what AMAZING… No EXEMPLARY service!
I sit here waiting for my car just totally impressed and relieved! I have a tire being put on to BORROW until I come back for the new tires! He said they will fix their mistake no charge and naturally I will GLADLY pay for the other 2 new tires!!!
THANK YOU BRENT AND DISCOUNT TIRE!!! You guys have made my day!!!

You guys are amazing and a reminder of what real customer service is!!! I would recommend them to anyone!

Doesn’t matter really which one you go to, they are a truly honest business that takes care of its customers even after the purchase. The only place I will go for all my Tire needs!

My favorite tire place. I picked Discount tire at first because of the name. However, I keep coming back because they act like they really care. They might be faking it, but I believe it. The prices are good, but above that I’ve been in a bind a few times and they have really hooked me up with a better deal. Then if you need a tire balance or a flat fixed it. s included.

Can’t say enough about Discount Tire. They are always so respectful and never talk down to me because I’m a girl. They explain everything and are always so helpful. I came in for a blown tire and I was so worried about the cost of replacement. I found out the tire I had was discontinued and was worried the cost of getting a different one. Mark was so kind he told me I was covered and that he would waive the fee for the new tire. I was so thankful. I have always had such good experiences with this company. The prices are reasonable and the customer service is always on point. Highly recommend!

Matt was great. Super fast and friendly service. Cheaper than Big O. Definitely recommend them.

Just want to say thanks to Scott and all the guys that work there. Their service is outstanding my car drives straight as an arrow again if you’re buying tires there is no need to look anywhere else they always stand behind their product 100% they always tell you it’ll be an hour and it usually only takes about 30 minutes job well done thanks guys

My son’s tire blew out on the freeway 9÷5÷14 about 5:45pm. By the time I called Discount Tire it was 6pm on the dot. Discount tire was closed for the day, finishing up their day. I spoke to Michael on the phone who was polite, and helped is out. By the time we got to discount tire it was 6:30. All the employees were fantastic and we nice enough to help us out. We walked out with 4 brand new tires at a very reasonable and affordable price. They went out of their way and after hours to make sure my sons car was safe to drive and never once complained that it was after hours. These guys rock!!!’ I will definitely be back for our next set of tires. Thank you Discount Tire for phenomenal service!

Very impressed with this location. Made an appt for 8:45 on a Saturday morning. Walked in on time and the lounge was already packed with customers. Every employee who passed by me acknowledged me, thanked me for coming in, and let me know someone would be with me shortly. It was only 5 minutes before it was my turn. Chris helped me and made sure I got a great value tire put on my vehicle (not cheap, but a good tire for the price). My car was then pulled into the shop to install my tires. It was like watching a ballet as several employees worked in unison to complete my tire replacement.
I was out the door at 9:30, as they pulled up my car and again I was thanked for coming in. I was so impressed I immediately went to a Krispy Kreme doughnut shop just down the road and bought the guys some doughnuts and took them them back to them. Just my way of saying thank you!

Great customer service. They always treat you like they know you or at least remember who you are when you walk in. They’ll beat anyone’s advertised price and do it with a smile. They take appointments, which is a bonus. Mornings and weekends are usually super busy, especially during snowbird season.