TGI Friday’s

Food was okay. Waited 20 minutes for our dessert, and when we got our appetizers, we had no silverware. Very slow service, lackluster food. We ordered the bruschetta chicken pasta, and it was okay. Appetizers were cold. Still waiting for our desert right now… And still waiting… Yep, 30 minutes.
Finally our dessert arrives, the brownie is practically batter. Raw. Awful.

Normally we love TGI Friday’s but after my boyfriend and I ate at this location on Saturday night, we both contracted horrible food poisoning. We both had burgers (cooked well) and I have been in the bathroom ever since. Service was great, drinks were prompt. Needless to say, it will be a long time before I have a burger again.

TERRIBLE SERVICE — We sat at a high top in the bar area, waited 10 – 15 minutes before the waitress came over to greet us and get drink orders. Thought things were looking up when drinks came quickly (although we didn’t order anything fancy) food order was taken which was also served quickly (but again was nothing that should take long). She checked on our table 5 mins into our meal, then disappeared. This is when everything went downhill fast. We had to track down our own ketchup, dropped my fork had to find my own replacement, needed refills on our drinks had to find a different waitress to get ours so we could get another drink. Almost everyone was finished with their meals before we got our first refills on our drinks. When she delivered the drinks she started to walk away without taking the empty glasses or dishes. We had to ask her to clear the table, her response «oh yeah I guess»
We finished our drinks, would have had another one but AGAIN couldn’t find her, had to look for another waitress to get our bill. When she showed up with it finally, her apology was «sorry I was talking»
I don’t need the waitress to be at my table every 5 mins but I shouldn’t have to get a different server to find you because you’re not even in the area for an extended amount of time. When I can’t find you for 30 minutes because you’re talking in the kitchen, obviously the service industry is not for you.
The only reason I did not give a 1 star is because we had a lot of fun playing trivia. And would probably be the only reason we go back. This was the only saving grace of our dining experience. It temporarily took our minds off the fact we had the worst service.

The Methuen Loop had many places to eat. We picked Friday’s the other day and caught it just right before the supper crowd. It’s always a bit loud from music but that’s the group they cater to. But to us, the server makes the experience. Brandee was terrific. Bright, friendly and attentive. Always there when we needed her and gone when we just wanted talk and eat. She’s just a great employee and a credit to Friday’s.

Today’s visit didn’t even deserve one star. Our server was prompt to take our drink order, however he admiringly forgot to bring them over. The restaurant wasn’t crowded, so the length of time from ordering the enter to it coming out of the kitchen was unacceptable. When it did arrive, we asked the runner to bring us flatware as we had none. She disappeared. After a couple of minutes, I went to the hostess and asked her for some, and she brought them within a few minutes.
The food: My husband’s NY Strip was more medium well than medium rare, and the Jack Daniels dipping sauce was missing for the shrimp. I was served bourbon chicken instead of the bourbon mahi mahi because the server confessed he hit the wrong button when he placed the order. I thought I just had overlooked fish, when in fact it was dry chicken. My biggest regret is leaving any tip, even if it was only $ 5.00.
We stopped going to TGI Fridays in Danvers a few years ago because if horrific service, and that we now live closest to the Methuen location. I think it’s time to check out Red Robin at the Mall at Rockingham, or back to the Texas Roadhouse, where we’ve always had a delicious meal and excellent service. There are enough restaurants in the area, not to ever have to go back to TGI Fridays at The Loop.

Very disappointed in this place. Went for dinner and drinks and sat in the bar area. Our waitress took forever to come and then she took our order and never came back. We waited 45 min untill I finally said something on where the heck is our food not to mention took over 20 min to get a drink. Then she said it’s coming in a rude attitude like why are we even asking for food 45 min late??? Are you kidding me? Well it didn’t matter because another 15 minutes went by and still nothing so I asked the hostess to get a manager since my waitress was nowhere to be found. Since the manager didn’t come for a while I asked the hostess ok I’ll pay for our drinks but we’re leaving. Then the manager came and just stared at us after I explained abd he’s like ok do you want desert? He sounded clueless without even being apologetic. 10 min later the food came. After I got the bill I wanted to see if I was exaggerating about the time and I wasn’t!!! After I told the waiter the time on the slip she’s like oh ya well I did see the red in the back but the kitchen sucks so I can’t do anything. Real professional.

TGIF has been a great food chain over the years. After college in the late 70s, you ate here, and you knew you arrived.
Today at the ripe old age of 62, I don’t place this place on the same pedasameof my youth, but its still in play. Not all TGIFs are all not created equal, some are good and some are very bad. This one at the Loop is just ok, and their is a reason. This restaurant serves people who think its customary not to tip. Yes, they say in their homeland they are not use to tips. My response: Your in America now and you have lived here for at least 20 years, so dont hide behind that culture. This customer influence has effected this establishment in finding good waiters hence the level of this TGIF has dropped.
Here is a place that should drop tipping and add 20% to the bill.

We waited a while before our server came over to great us. We ordered drinks and water. The water was not delivered & the first drink was so sour it had to be sent back. All of the mixed cocktails contain lime juice or lemon. I ordered a Nutty Irishmen thinking how could they make this wrong. Well, they did not put on the whip cream. The server spent most of his time socializing with some customers he knew which was right next to our table. The food is average. We had a salad, burger, and nachos. The nachos are on a flat chip and beans are spread across it like a pizza. It had a kick to it but it was pretty good. If your looking for decent service and a good cocktail this may not be the place to visit.

Terrible as expected. I received a gift card as a gift. We thought… «This will be their chance to change our expectations.» It was an off time, so it was not super busy. One family ahead of us to put their name in. For some reason it took a really long time to seat people in an empty restaurant. The line grew behind us. People were getting confused and asking us if we put our name in yet. The restaurant was EMPTY! We finally sit. Appetizer came with chips. Looked like we got the bottom of the bag… All crumbs. I could not believe that was served to anyone. The waitress was fine, but it took a long time for our meals to come out. No one checked on us or assured us it was actually coming. After a while of wondering, it finally came. My boyfriend said his burger tasted over cooked. My meal was alright. It was as expected, nothing special. So there you have it.

it is a chain restaurant so what you expect a TGI Fridays to be is what you should expect and from previous visits it was. This visit was far from the same. Our server was non-​existent, only even gave a descent tip because it was the holidays. Took about ten minutes from being seated until finally coming over for drink order. My wife ordered a coke and an order of mozzarella sticks and myself a beer on tap as well as a coke. We waited to order main dish, because like all chains the appetizer will come and two minutes later the main dish. This was a huge mistake. My wife’s coke comes 10 minutes later but not mine, so at this time I just ask for a water. Five minutes later my beer arrives but no water. Guess no water or coke for me, at least my wife is driving for safety. 30 minutes after that we finally see our server again who says she will check on mozzarella sticks and to refill wifes coke. At this point it is obvious she forgot to put appetizer order in. So finally after an hour we have our appetizer and make main dish order which arrives 50 minutes later. The only time the server was attentive was when we were about to leave after being there for almost 2.5 hours, make a good last impression for a good tip!
As for the food, well yeah? Obviously this location has taken cost cutting measures. The mozzerella stcks were at least hot and edible but definitely looked prefab. I ordered the Jack Daniels ribs and well the line order cook just didn’t try, it looked like they threw them in a microwave and served them. My wife ordered a chicken cheese skillet thing and I was in awe of how unappetizing it looked. The cheese should be on top and not burnt and caked on the skillet. We ate what we could of the food and left. Still hungry we stopped at the BK drive through across the street.
My wife and I have been to this location several times before as well as other TGI Fridays and have not been dissatisfied. The quality of service this time wouldn’t keep us from coming back as I think this was an isolated incident, there was another server working her tail off. The food though has definitely gone downhill and will keep us from coming back.

I called ahead for takeout and it was a terrible experience. I showed up and still ended up waiting an additional 30 – 40 minutes. I get my food finally and it wasn’t even warm and my burger wasn’t cooked! I ordered it WELL DONE and when I cut it the burger was basically red and raw inside! Last time I order takeout from this location!

Came here for lunch with my boyfriend. I ordered the pot stickers which are delicious. Comes with 6 pot stickers with the sauce in the middle… presentation is simple and neat. The Spinach sip is ok. The chips however are good. My boyfriend did say the Coke slaw was crunchy instead of how traditional Coke slaw is but overall he thought it was good.
I had an awesome drink that didn’t have too much alcohol and was perfect. The drink is a berry version of the Long Island iced tea. Very yummy and new to their menu! I recommend it. Tue bartender obviously know the science of not over pouring.
The only slow thing was the getting a table. Getting my drink was a bit on the slow side but the deliciousness made up for it.
Overall I will be returning!

Food was great, our waitress was really nice and did frequent check-​ups. The food was delicious, so that I completely forgot to take a photo. BUT at closing hour, while still finishing our meals, we were brutally kicked out by the bartender. Someone in kitchen also dropped something, and afterwards constant cusses and yelling. And someone kept screaming the «N» word. And that is were my 3-​star rating comes from. The food was good, made up 3 of those stars.

Other than the convenience and prices, you will get what you expect. Busy on weekends and holidays.
Service is good but may feel a little chaotic when it is busy.
Expect a short wait when it is busy.

I was a very frequent visitor here before moving out of town. It is a great place to go to watch the game. There are a ton of TVs in the bar area and they have an alright beer selection (nothing too exciting). They have a tall Long Island that I got fairly regularly because you can’t really beat it for the price.
I used to get all their appetizer specials very often. Unfortunately, they did away with the specials not too long ago and now they have a bottomless app deal. It isn’t too bad but not the same as before. It’s hard to hold that against them though because the change came from corporate.
The staff is average or slightly above. I only interacted with the manager one or two times in my many visits but both experiences were positive. The bar tenders were generally pretty personable. Overall pretty solid. 4 stars!

Well TGIF, once again you failed us! We go and stop in for dinner and drinks. We walk into the bar area and it took 6 minutes for us to be acknowledged by the bar staff. The bar MANAGER (named Randy) was told by an employee that we have been waiting to order! He finally comes over and I just ask for a Diet Coke, he brings it over and I ask how much. At this point I think he was aware of our wait time, so he said no charge. Well, I took to sips and walked out the door.
NOT GOOD TGIF in Methuen, Ma!!! Once again another disappointment.

I don’t have high expectations for «fast casual» restaurants. However, I do expect them to be clean. We were first seated at a dirty table, and moved when I asked that it be wiped down (it was covered in sauces). Our second table was located near a hallway that passed behind the bar to the bathroom. The hallway smelled terrible (damp and stale), and therefore we could catch whiffs from our seats. I went to the bathroom and it was disgusting. The floor was wet and sticky, and covered in toilet paper. It smelled moldy. I would have left except that there aren’t many options in this plaza, we had come from a movie, and we were starving.
The food was surprisingly good. The burger was a normal burger, and the salad i had was good. Even the ahi tuna (not sure why I got that at essentially a fast food restaurant, but hey, I’m crazy) was good, but it was very cold so I’m guessing it arrived seared and frozen. Either way, it tasted good, so the food was a win.

Came here for drinks and dinner with friends. We ordered the sriracha buffalo wings-​pretty good! Also ordered potato skins-​good as well, and the pretzel bread-​good. For my dinner I ordered Cajun Pasta with Shrimp and Chicken-​really really good. Ordered the moscato wine for 3 as it was half-​price due to Mother’s Day weekend. Service was pretty good-​our waiter was pretty attentive and checked in every now and then. However, I must say that our table/​booth was still wet when we sat on it-would’ve nice if the host would’ve just warned us and asked us to wait a few more minutes after they cleaned it off. But that’s okay, no biggie since everything else was fine. Just gotta look past that.
My advice: if you’re not going to eat any food, just go for the mix drinks because they’re really good!

TGIF friday is after all a franchise rest. With ordinary fare. We went there at night to a packed place before driving off to montreal for guys trip
There is nothing spectacular there but this time i had something new ehich were japanese chicken kebab with teriyaki sauce and rice pilaf
Those were pretty good but the rest of the food ordered by friends was just meh… regular sandwich and burgers. Good for a once a year get together with friends etc…

The food is what you’d expect from an American food chain. It’s hit or miss on the menu. I usually get the turkey burger. You can’t really screw that up too bad.
The staff are mostly young and inexperienced and that can be either good or bad depending on who you get. The food was what I expected and tasted good. Skip the adult drinks cause that’s where they’ll get you. $ 9 for a pumpkinhead? Christ almighty.