Benefit Cosmetics Boutique & Brow Bar

I love this adorable store! The ladies here are always so friendly and do great work. They are fun and make it a personable experience. Lisa is amazing with eyebrow and lashes! I don’t trust anyone else anywhere with this now! She is very friendly and always professional. I’m so happy when I walk out with bright well defined eyes. It makes a world of difference!

I received a really severe burn on both sides after a brow wax today. It is really painful, swollen and extremely ugly-​looking and it’s only been a few hours, I am afraid to see what it looks like tmrw morning. I have always received brow waxes regularly for decades, do not use any crazy skin creams nor do I have overly sensitive skin. The fact is that the technician (Connie M) was rushing, the wax was way too hot and she put it on all the way down to almost my eye lids where the skin is even thinner… I am really sad this happened as I have relied on benefit as my go-​to for the past year, but now I am going to be too scared to ever go back.

I won’t ever be back… ever. Had my brows done here. The lighting was SO, SO bad that I could not see what the person was doing. I asked the clinician to check the sides of
my face for a few black loose strands. Well, she couldn’t feel them, and we could not
see them. But they were there. Benefit Boutique does not have a magnifying mirror, the lighting is low, it is ridiculous.
I feel like I wasted 21 dollars, plus tip.
Two ladies working there agreed that the lighting was not good.
There are so many good places just across the street, it is just that these places are not so easy to get an appointment at the last minute.

I will never get my brows done here again. I come/​came here for convenience; you can schedule online and they’re open Sundays. «Just clean them up,» she ends up making them much thinner, taking the tops of my arches off, and the worst part is one eyebrow is now shorter than the other. A week later and I’m still having a reaction from the wax. It’s never been a great brow experience here, but I’ve finally had it.

This is probably the best Benefits Boutique I been so far, the ladies are talented at matching your color and guiding the best make up for you! The usual ladies I go to is Salvie, who taught me which product was best for my skin. BTW, the booboo zap is AMAZING. Best purchase I made so far in acne solution! Whether its a tiny pimple, it zaps it. I probably bought almost every product in this store lol.
I also get my brows wax here, I been using castor oil to grow my eyebrows back and it grew back tremendously! Audra is so helpful and pretty fabulous with what she do as an esthetician! She cleans my eyebrow so neatly, my eyebrows are life right now! The only two ladies I go to at this Benefits Boutique. It’s quite small, but the products are amazing! I’m a regular customer :)

Lizz at benefit in mill valley does hands down the best brazilian wax I have ever had. I have never gone to anyone else after seeing her. She is so quick and makes it painless. Absolutely go here and ask for Lizz!!! She’s amazing!

The most professional service I have ever received. Results are an A+. I get brows and Brazilians from Connie Lo and Brittney works absolute magic with make up. I have never felt more confident.
Thank you ladies!

Paula showed me that having nice eyebrows is actually possible for me. Every single other time I have gotten my brows done they are way too thin. I was so happy with the way they turned out this time! I highly recommend her to anyone who thinks their brows are an impossible shape! My big brows are gorgeous now! Thanks Paula!

Been coming here for a long best advice I can offer is make appointments!!! The day before I personally love Alicia work and so does my girlfriend. We have made getting on brows down every toe weeks to start our date nights looking good. Never had a bad experience and I don’t believe I ever will

I went to Lisa for a brazilian and brow wax and SHE WAS AWESOME! I get regular waxes, however, this was my first one ever with Lisa at Benefit in Mill Valley and she was AMAZING! She was quick, efficient, and it was painless. I am usually full of anxiety before I get waxed not because it’s slightly uncomfortable, but the wax can be too hot sometimes and the actual waxing can be painful, but she was adorable while she worked because she kept my mind off of it by chatting away, and I didn’t feel a thing, the temperature of the wax was perfect, and I didn’t feel uncomfortable. I will go to her every month now forever! She also waxed my brows and she did a great job! I highly recommend Lisa for any waxing, especially brazilians if you are at all anxious (or not) about getting waxed.

I had such a great experience this week at Benefit. I’m going out of town early next week and couldn’t get in to see my regular esthetician. I asked one of my coworkers and she said I should check out the girls at the Brow Bar.
I called the day before and they were able to get me in at the time I had wanted, and they were able to do a Make Up application right after. This was perfect as I was going to meet a friend for dinner later, and who wouldn’t want her make up to look amazing?
I arrived a few minutes early, and everyone in the shop was smiling and seemed to be having a good time. Connie was able to seat me early and start my brows right away. She did a great job «cleaning» them up and giving them just a bit more shape.
I then switched seats and Rosheen worked her magic on me. I’m not one to wear make up on a regular basis, and it basically takes me being part of wedding party to get me to put on concealer or foundation, but Rosheen used some very light products and made my tired (aka dark circles) eyes look bright and full of life. She did a fantastic job, and I left there looking and feeling amazing.
While I was seated the girls were also able to handle several walk-​ins and answered a ton of questions — even being a person short! Great customer service. I would highly recommend them!

I’m giving five stars to La Prescott who I go in to see for my services. I called to make an appointment with La and I was told that she doesn’t work there anymore. I was so bummed! La is hands down the best esthetician that I have ever had! She is really sweet and genuine and really makes you feel at ease during your services. I’ve gotten a brazilian and La made it as painless as that process can be and she was so fast! La does a beautiful job on my brows, she always consults beforehand and I always leave just leaving with my brows just perfect!
I’m so excited! I just found out that La is now working in San Anselmo, at a fabulous new waxing boutique called Dollface Beauty. It’s right next door to Comforts Café on the right. I’ll be calling her there this week!!!

I just left the Benefit Brow Bar in Mill Valley with outstanding results !
Lisa Pineda did a wonderful brow tint and eyelash tint on my sparse lashes and brows and Wow! What a difference ! My green eyes look brighter and more defined than ever. All of the girls that work there are professional and enthusiastic about their jobs.
I will return for some pampering and hope you do the same when visiting downtown Mill Valley.

I wish I knew her last name, yet Justine was really great. I don’t love spending money on services I can do for myself. I went for a lash tint so I don’t have to wear mascara, she was psychic, I swear.
Not only did she explain everything step by step, she knew exactly what I would be feeling and when, like this will burn for a hot minute yet dissipate quickly.
She was super cute and upbeat, also juggle three women at once and did so effortlessly. She didn’t try upselling me which I appreciated. I loved what she did with my lashes so I did add on a brow wax and dye.
I did it on a Saturday night and received many compliments. I would ask for her and send anyone to her.

Wow, who are all these haters giving my beloved Benefit one stars?! I always have the most amazing experience at this location! So much so, that every time I come back home for a visit (live in NYC now), I make it a point to get my eyebrows tinted and waxed here. I think the girls are wonderful and such great salespeople (my mom always end up leaving with a few goodies). My eyebrows always look perfect, and the service is stellar. I am really puzzled how anyone could have a bad experience! Don’t listen to the haters people, the Benefit ladies know how to make you look fabulous!

Creepy Corporate Cornball Cud Chewing Cows.
Used to like it here. Eyebrows, Makeup, Waxing, the whole bit. Now the women (and men) hang out the cow door of the store and sit with pursed, pierced lips, eyeballing ever street goer with smug facial expressions and not much to offer except a new corporate gimmick; facial bronzer, cheek highlighter, eye de puffer.
I went in for a simple eyebrow job, last minute and was given a mediocre wax by an over qualified aesthetician (tired) and then sat down at another station to have my bad eyebrow wax covered up by some newbie who was being trained to sell me the latest cheekbone glitter. She put so much crap on my face I walked out of that glowing white hole looking like a clown. Meanwhile the overstaffed Benefit Palace stood by and egged the newbie makeup artiste on as she applied her corporate swag to my face and then in her offset 8 year old voice asked, «Do you have concealer? What do you use. Do you have eye cream? What do you use. Do you have eyeshadow? What do you use»? ‘Scuse me… but ummmmm… most of the products I use I don’t buy here and né’er would I. So I laughed as she heaped the crap on my face and felt the slime running off my sleeve as I literally ran away from this place, exiting via the cow door to my happy home, happy life from this unhappy place. Né’er again…

This place SUCKS! Do NOT get your eye brows waxed here. They have no clue what they are doing. I went in for a wax on Sunday and they ruined my eye brows. The woman did not listen or understand the direction provided. My eye brows look TERRIBLE! There not only are blotches BUT they ripped skin off under my left eyebrow and it’s now turning into a giant scab.
BEWARE! They are amateurs. I would go elsewhere. I will never go back. My eye brows look like Dr. Spock and I have a scab. I am embarrassed to go out and upset at the hatchet job they did. GO ELSEWHERE for brow waxing!

Love this Benefit location. All the great benefit products without the meh customer service you get at Macy’s or Bloomingdales.
My best experience with them was when I made an appointment to get my makeup done before my 21^st birthday. The $ 50 minimum purchase seemed steep, but I had basics to restock anyway and they listened to me and gave me the sassy sparkley princess look I was hoping for, along with a festive atmosphere and fun conversation that included my mom and grandmother.
Every time I come in here they hook me up with what I need without pressuring me for an upsell or making me feel bad if all I need is a $ 20 lipgloss. If I were in Mill Valley more I would never buy my makeup anywhere else. (This from a very finicky former Nordstrom employee.)

I really like what you have done with the place! Remodel is really nice!
Customer service yesterday was fantastic! I bought a little foundation stick. I loves these for on the go touch ups. Other products I love: FYE eye primer, That gal, & Dr. Feelgood. They are really great about helping you navigate your way to a pretty face. Go check it out!

This is the only place I trust to get a wax.
Maybe a year ago, I read this really horrible article in a magazine, with really graphic pictures, about how different beauty techniques like waxing and lasering may scar you for life. I did some deep breathing and completed several laser treatments.
But I met this girl who always looked like she needed a little lip wax. One day she mentioned that she waxes quite frequently… it’s just that years ago someone gave her such a bad wax, she burned a mustache shape onto her upper lip.
Scary!!!
I usually pluck, but when there’s a special occasion, I will make an appointment and head on over to Benefit Mill Valley to get waxed. I’ve done eyebrow, lip, and face, and so far so good…
The girls are all really nice. I know who that pushy saleslady is, and I think she’s gone now. I could be wrong. Look out for her though, because she is definitely, as other reviewers have said, pushy, nasty, fake, a bit too much makeup, and you may walk out with too much stuff you didn’t want and mad…
Otherwise, everyone’s nice.