New Options Salon & Day Spa

After searching and searching for a place that can handle curly hair, I stumbled upon New Options Salon. I saw that they offer the Devacurl Cut and it sounded like something that would benefit my naturally curly hair. I made an appointment and was informed I’d be with Michael. I was a little nervous because I had never had a man cut my hair.
When I arrived, the salon employee’s were very polite and courteous, despite their computer system being down. They took my coat and provided me with a beverage. Michael lead me to the chair and I LOVED his personality. He’s very matter of fact, which is just my style. He did an amazing job with my hair, he’s truly an artist. Not only did he cut my hair, he demonstrated a bunch of hair styles which I can do, on my upcoming vacation.
Not once did he seem rushed or eager for me to leave. He took his time and really did a great job.
If you have curly hair, or regular hair, for that matter, I highly recommend this salon, Michael in particular, however I’m sure anyone of the stylists would be great. Not to mention that the boutique which is attached to the salon has some really great clothing and jewelry!
Thank you Michael for doing such a great job! I’ll see you in a few months!

I worked for this place for over seven years. Seen a lot of talented people come and go. It used to be about the community but now it seems like it’s about the almighty dollar. People are being sold things they don’t need. When I worked there, I sold quite a bit. Product I believed in, things that helped. Now it seems that is no longer the case. I am in no way saying the current staff isn’t talented, I do not know them, I am saying,“Let the buyer beware. ”

The measure of a business is demonstrated in how they came handle mistakes. Here is my story.
I am going to start this review over from the beginning. I came into this salon for the first time yesterday for a haircut. The customer service was professional and courteous. I had a confirmation phone call three days before which was very professional. Customer service, check! Upon entering you walk into the boutique side which has jewelry, clothing, and accessories. The stylist took me to the other side for my cut. It was a upscale salon with plenty of hair stations. I believe it was recently renovated.
Although the salon was nicely presented I was very disappointed by my haircut. I brought in a picture of the style I wanted, an angled bob with a sweeping bang. did not receive the hairstyle I wanted. The length was off by an inch in the back and two inches in the front! When I arrived home I realized the layers were not even even. Well if I couldn’t have the original hairstyle I at least wanted to be happy with the one I got.
I called up the next day, today, to ask if someone could correct some of the issues I had with my haircut. «Absolutely.» I arrived and saw the same stylist + the salon educator, Carolyn (?). I talked about my concerns and together they remedied the problem. SO glad I went back in. I was supremely impressed with the way everything was handled.
My recommendation is choose your stylist carefully. Ask how much experience he/​she has when booking an appt.
Two stars for the terrible first haircut. Four stars for the remedy.

This is my new found go to hair salon location after a horrible experience at another hair salon. This place is quite dainty and in the downtown area of Whitefish Bay. The only problem I had was finding parking since it is off street parking and no lot. So prepare to bring some coins for the parking meter. When I entered in I was super confused because it’s an actual boutique when you walk in. I was greeted by a man who was quick to acknowledge me and gestured me to sit in the waiting area for my stylist. I only waited for a few minutes when my stylist, Antoinette, greeted me and started on consulting with me about what to do with my hair today. Antoinette is the best stylist I’ve had because she is so bubbly and easy going. Makes you feel like she is one of your friends and easy to connect with. She was very knowledgeable about her products and when she puts it in my hair, she lets me beforehand what it is and what it does. Some stylist just put it in your hair without telling you and I don’t like that. Overall, this is a cute little place with great service and I will definitive come back.

I felt it was finally time to write this well-​deserved review. Some might find it rare (or even sad) that I live 8 months of the year in Los Angeles, but I look forward to getting my hair cut at New Options in Milwaukee. Stella is an absolutely fabulous stylist. (I wish I could convince her to come back to LA with me for the 8 months of the year). Highly recommend her to anyone looking for an updated look, a trim, or a blow-​dry and style for a special night out.
In addition to Stella, Ms. Jill the receptionist always finds a way to get me in… even last minute. I really appreciate that. She’s friendly, fun, and so damn stylish.
The onsite boutique is a true (if somewhat hidden) gem filled with great fashion finds as well as jewelry. Vito, the store’s buyer, is an absolute delight. He always gives me his honest opinion (when asked) on my fashion purchases…(and I often resort to sending him photos when I’m at home to «check» my outfit before I head out for a wild ladies night in LA). He spends every other week in NYC digging through the latest fashion trends to make sure his Milwaukee ladies are sporting the best looks. Even if you don’t need your «hair did», it is well worth a pop in to check out the boutique.

This salon isnt super fancy, but the staff is terrific. STELLA is my stylist and I have been seeing her for several years now. She is constantly updating her eduction and sharing with her clients. I love that she isnt stuck on her old skill set to keep her afloat. The salon has a great little boutique attached to it. I rarely escape a haircut without some sort of fun find to go with it. Purse, jewelry, scarves, etc.

I had my hair blown out here last night. The woman who did my hair was clearly just starting out and really had no idea how to blow dry my hair. It took forever and turned out frizzy and not at all how I wanted it. It turns out better when I do it myself and that is not saying much. Worse than the ineptitude was the «manager» at the front desk who could not offer me anything even after acknowledging that my hair was frizzy. She did offer to make a note in my profile so that I wouldn’t have this stylist next time to which I responded there won’t be a next time. I asked her if this stylist was new and she said «ish» I did go in for the $ 20 blow out and I guess I was supposed to be told that it would be with a junior stylist. I wasn’t but it wouldn’t have mattered because my hair is really easy to blow out (I have never had a problem anywhere else). I would assume that anyone that they deem qualified to be working there would be capable of a blow out. I was wrong and I will never go back.

I followed Carolyn over from another salon (See my review for Indulge Studios).
She is the best and at this point I would probably follow her anywhere. She makes me comfortable enough to be able to sit in her chair and allow her to do anything her imagination desires. I have never left disappointed. (My hair does seem to be getting shorter every time I go in)
When you first walk in you are in a small boutique. Not my style, but whatever. I was greeted politely by the girls at the counter, offered a beverage and led to the waiting area.
Highly recommend.

I was a big fan because I liked my haircuts and Ashley was very friendly.
But…On three occasions I was left waiting 35 – 45 minutes. I’m fine with the occasional wait, but come on, throw an eye brow wax or paraffin treatment in as a way to say «oops, my bad!» I only get my hair cut 4 times a year. Guess that just isn’t a big enough draw for them.
Now I’m going to The Establishment in Shorewood.

LOVE getting my hair cut here. Highly recommend going to Alex. She is so fun and makes my hair look awesome every time!