All Access Lock And Security

Joe has been a lifesaver. He came to me within an hour of calling him. My old lock inside the house could only be opened and locked with a key. He was knowledgeable, fast, and changed out the knob so no key was needed inside the house. He fixed a potentially dangerous situation for me if there was a fire.

I am so grateful to have found Joe. I did a cold search on the internet for a locksmith in my area as I needed 3 locks changed immediately. Joe sensed the urgency in my voice and made the effort to come out in the midst of a snow storm to do the job. He was caring and knowledgeable. He changed all three locks for me at a reasonable price. I will not hesitate to call on Joe and All Access Lock & Security in the future when I need a locksmith.

Joe was quick, efficient, punctual and knowledgeable. He fixed my mortise lock in minutes and saved me a ton of money by not having to buy another lock. I highly recommend All Access Lock and Security!

Joe was great! He was very responsive, prompt and professional. He replaced our cylinder in no time. Very happy with the work, would definitely hire again!

I called this company to set up an appointment to change some locks at my house and maybe install one of those new keyless lock pads. I tried to change it myself, but the previous owner had cut out the door hole in a weird spot making it tough for my amatuer, two left thumbed self to handle, so I threw in the towel and called a professional.
I called all Access and could tell guy was probably on the road as I was on speaker phone. I told him what I wanted and that I was available this week. He scheduled me in on Saturday morning. I asked him if 10 am was ok, to which he replied, well 9:30 works better. No problem I tell him, thats fine, see you Saturday at 9:30.
Saturday morning, 9:30 rolls around and no locksmith. I have to google his number again to call him. I get in touch with him and asked him what happened? No show, no call? He replies «who is this? I’m sorry I don’t remember, and my calender must not have updated your appointment». He then tells me he’s sorry and he’s gonna do his best to squeeze me in later that afternoon. Not, «I’m on my way right now, I’m sorry, I missed your appointment», but «My calender screwed up, I’ll try to get you in this afternoon or we’ll make another apointment…» So I’ve wasted all morning waiting around and now am expected to stand by again? I don’t think so, another locksmith came, and happily took my money.
Please note: this review is not a reflection of this company’s work, for all I know, they may do excellent work, but I never got the chance to find out.