Just Tires

If I could put one star I would. Took my car in for an oil change and they stripped the oil pan screw and blamed it on the «previous mechanic»… Been taking my car to the dealer for oil service for three years and never has there been a stripped screw… I should have stuck to what I knew and kept going to the dealer.

I highly recommend this location for tires and oil change. I’ve had great experiences and «Trust» the mechanics servicing my car.
I appreciate the great customer service and will continue to have my car serviced at this location.

The only reason I got my tiers Here is because I couldn’t drive my car no more and I had no spare tier. Otherwise I would of Gone elsewhere the wait time is ridiculous they tell you about an hour but after that hour they tell you they have 4 cars ahead so wait time 1 – 2 hours more just waiting you still have to wait for them to work on your car. Horrible! I honestly don’t recommend this place if you only need new tiers only because of the wait time!

The worst place for a oil change. Went a 2 weeks ago to get oil change. They changed the oil and not the filter. Car was making weird noises took it back today and they say they cant because the instrument is broken. And they didnt tell me they didnt change the filter. Untrustworthy.

Oil change took half a day! Seriously? The cashier told me 2 to 3 hours and it took 4 freakin hours. I know it’s not Jiffy lube but come on. Highly disappointed in this place.

I’m sure I could have got a better deal somewhere and I’m not too sure about competitive pricing, but I’m writing in regards to Keith helping me with my car.
Busted my right passenger front and back tires with wheel damage and alignment problems. This place is one of the few places opened late since the incident happened at 6p. I knew my damage was going to cost money, Keith and the staff were professional and they fixed everything for $ 420. They called me every step of the way to inform me of costs and kind enough to house my car overnight while they next day shipped my parts.
I was extremely grateful. Thanks guys.

Terrible service. Brought my car here to have them recheck the balance on my tires because I purchased their warranty just a few weeks ago and my car’s steering wheel was shaking. Even before the woman at the desk knew what was wrong with my car she is already telling me it might be the brakes. It’s almost like she’s telling me not to expect anything under warranty. Anyhow, the woman tells me «no problem, we’ll take a look at just give me the keys.» So I go sit down in their waiting room. An hour later I went to check what the deal was with my car and turns out it was still sitting in the parking lot and hadn’t even been touched! So I ask this guy why my car hasn’t been checked out and he just shrugs his shoulders and says «I dont know.» Basically he really didn’t care. So i ask to speak to the manager hoping I can talk to someone who cares and it turns out the same idiot was the manager! Pathetic place! If they cared about their customers, they would have alerted me that it was going to take more than an hour instead of having me sit all clueless in their waiting room. It’s not the first time I’ve had bad service here. Never again!!!
PS
I got a chance to speak to one of the mechanics who worked on my car and, sure enough, he told me I probably need new brakes. It’s not what I was hoping to hear but at least he sounded intelligent and caring.

Never come to This shop, you will lose something you never imagine. I had them replace my 2 front tires, then found out days later they took my 2 back dunlup tires and replaced with 2 totally wear out tires. I cannot argue now because I didn’t check my tires after they replaced them. Today my back tires are broken, almost cause accident, and found out the back 2 tires I had before dunlup are something else, and the only time I left my car was for This store to replace my front tires. They are so dishonest, even asked me to replace my back tires then I told them I only replaced my back tires several months ago…

Beware of this place. People over here are dishonest. I went to get a vehicle inspection for a 2013 passenger car with a mileage around 20,000. After waiting for like one and a half hour, one of the employees came to see me and told me that he had something to show me. He pointed out that there was a nail in one of my tires and my tires are not aligned and it was not safe to drive. So he said this would fail the inspection. They gave me an estimate of $ 650 for my new tires. I refused their service. Next day I went to fix my tires and got my inspection done at a Firestone store. It turned out my vehicle passed inspection. Since they are lying, be aware of doing any business with them. Don’t trust everything they say. They will take advantage of you if you seem naïve.

I needed 1 new tire. I made an appointment online, arrived, turned my car in, and it was ready ahead of schedule. Everything went smoothly smooth. I was not pressured or inconvenienced in any way. Pleasant staff, excellent experience!

Four hours for an alignment after they told me it wouldn’t take too long. Then I caught their guy driving off the lot reving my engine. He was gone for 10 minites. This place is full of incompetent people. Take your business elsewhere.

Got 2 tires here for 318, came back a month later to get another set they quoted me for the same tires. At 360 and she says out the door like it was a deal, smh. I tried to get a oil change pulled in at 6 and they close at 8 and she said they take they’re last cars at 6. Ol girl is janky as f, this place is janky as f period. Avoid this place at all cost or get got.

If you want to get ripped off stop here. Since it is a chain I thought they would be decent on price?
I was quoted $ 240 for an estimate. I got another shop to quote me on Monterey Pass Road and the same work was $ 60?
Don’t know how Just Tires came up with that, but for work that should only take them 30 minutes and require only labor that is a rip off. Can’t really see it any other way. Avoid this place at all cost.

The Just Tires employees David and Jose at this location were excellent.
When I brought in a tire that had been punctured by a stray piece of wire coat hanger, the Just Tires staff at this location honored the «road hazard» protection I purchased, no questions asked.
Jose determined that the location of the damage on the edge of the tire could not be repaired and that a replacement would be needed. The work was very quick.
I went outside to inspect the damage that the wire had done to the tire, and was surprised to see that they had already replaced the tire (as well as clean and check the other three tires).
I am grateful for the professional and friendly service this team offers. Highly recommended.

Low quality service at a Snails pace. I bought 4 tires from Just Tires about 6 months ago for a work vehicle. I brought the van in for an oil change and asked that they rotate the tires since it’s been about 5k miles. They said it’ll take some time since there were 2 customers ahead of me. I hadn’t had lunch yet and needed to make a deposit at the bank so I thought eating next door and walking to the bank would be plenty of time for them to change my oil and rotate my tires. 1hr 20minutes later, I came back and saw that my van did not make it into the service bay yet. There were 3 mechanics working. I was watching them, they sure didn’t move fast. They spent more time in the bathroom than working on vehicles. Total wait time, 2hr 35min. I grab my keys, drive 3miles to my shop and park my van for the weekend. Monday morning, I look at my van and notice a missing hubcap. I call the branch manager, he says they don’t have it. He tells me to come over. I drive over on my lunch break and he told me to go to PepBoys to buy some new ones. Why would PepBoys have OEM ford van hubcaps? He insisted that they do and I go and take a look, of course they don’t have them. So after spending about 4 hrs of my life effing around with this BS, I e-​mail the manager to just go ahead and refund me for my oil change and I’ll find a replacement hubcap on EBay for 35 – 40 bucks (the dealer wanted 80!). No response from them…
I wish I had looked on Unilocal before going to Just Tires. They have wasted too much of my time. They should change their name to Just Slow, Just Incompetent, or Just Bad Service. Never again will I waste my time here.

These guys EARNED negative stars, but the lowest I could go was 1 star. They are incompetent. The ASSistant manager, Rich, cannot distinguish the left side of the car from the right. These guys are scam artists. The technician and Rich will have different stories of what is going on with the car. If you actually do end up here (pray you don’t), don’t even bother wasting your time and hearing Rich’s version.
I bought a whole new set of Tires less than 3 years ago from this branch. One of my tires was getting flat, so I brought it in for them to take a look at and to rotate my tires. The tech said he couldn’t rotate my tires because my struts needed to be changed (he specifically said the two rear struts needed to be changed). Well good thing I keep my receipts and I have trusted friends who know cars. My struts were barely a year old and almost in perfect condition since I haven’t driven my car much in the last year. They told me that rotating my tires would provide no benefit since ALL 4 needed to be replaced due to «possible hard braking». WRONG… If you look at my tread, the wear is not consistent with braking hard.
Now back to my flat tire. The tech said they needed to repair the bead on my rear tire. I had it fixed on Friday and the tech said it was as good as new and I wouldn’t have to worry about it. 3 days later, my tire had to be inflated again. I went back to Just Tires to get an explanation as to why my tire was flat again. Apparently do to «the pressure of my car, the air was trying to escape the tire from another location» aka… they didn’t fix the tire. I asked why this wasn’t spotted the first time I brought it in and they said it could be anything. Rich, the ASSistant manager, even alluded that it might be the way I was driving or how the tires were installed. 1. I barely drove my car between when my tire was fixed the first time and when I had to bring it back in. 3 days and at most 6 miles. 2. If it was how the tires were installed, this branch installed my tires.
I asked the ASSistant manager for an explanation and very soon he became very defensive. After I submitted a complaint about this branch, the actual manager called me and who would have guessed, he was incompetent too. He’s not even there all day to help customers who have a 9 – 5 job. So you have to deal with the incompetent ASSistant manager. I got a refund for the money I spent on Friday. it’s not much, but these guys don’t deserve a penny of your business.
Save yourself the time and money. I can’t speak for other branches of Just Tires, but avoid the Monterey Park one.

Don’t ever come here! I ended up waiting two hours just for an inspection in tire alignment and breaks and with an appointment too. I don’t think I want to mention the rest. but I’ll do it anyways. I ended up getting the 3 year program alignment at 169 $ but didn’t buy the 700 $+ estimate they made on my car. A few days before that, the person at the counter told me that I could set up an appointment inspection with the knowledge that I could bring my own break pads for my car, which I did. But this changed. So they estimated the break service to include the parts’ orders refusing the parts that I had bought just within two days of the appointment. At your own risk! Unless you have time to waste. Another customer expressed how upset he was about a simple radiator flush costing 156 $ that he ended up waiting for about 2 hrs. I seriously don’t recommend this place! The quotes are absurd and the wait is even more frustrating. Go somewhere else!

DANGEROUSLY INCOMPETENT! AVOID!
We rolled into Just Tires with an almost flat tire and were talked into buying three new tires (one replacement of the flat and two replacements of other admittedly very worn tires). These appeared to be installed correctly.
The problem was that they left the original flat tire on the car (after inflating) and replaced the other three tires. We discovered this about 100 miles later when the tire went flat again. Luckily we didn’t die in a fiery wreck on the Grapevine.
We tried calling this branch the same day (well before closing), and no one answered. We also reached out to the main Just Tires support and received no response.
Save yourself the potential headache (or fiery death), and AVOID JUST TIRES AT ALL COSTS!

Checking in for a few projects for my GF’s car. an alignment, flat-​tire, power-​steering fluid and fuel-​injector flush. Car is awesome now. Just-​Tires — please keep up the good work and kudos to the tech who worked on this vehicle.

Have a flat so I’m here at Just Tires. It’s going to cost me $ 34 and 45 min wait to fix a flat I think it’s a little to much, but I don’t have the time to shop around… this sucks… I definitely don’t recommend coming here to fix a flat. Other services I’m not interested cause I’m scared to know what they charge probably too much :/