Dr Penrose is an outstanding eye surgeon in every respect. He is kind, caring, sympathetic to the particular needs of each patient, and thoroughly professional. He performed cataract surgery on me Jun 10th2015. at my follow up appointment the next day, I had 20⁄20 vision with the new lens he implanted on the operative eye. His office staff is courteous and efficient. Dr Penrose is readily accessible to answer patient questions and concerns and keeps the overall welfare of his patients foremost in his mind. State of the art technology is available in his office and in the operating room. I’d drive a hundred miles to consult with Dr Penrose for any eye problem.
Emma B.
Place rating: 5 Salinas, CA
My overall experience with this office and Dr Penrose was exceptionally good. My story goes back to April this year when I woke up one morning to find that the sight in my left eye had pretty-much failed overnight. After multiple visits to my local optometrist and consultations with a couple of specialists, the ONLY doctor who was able to accurately dignose the problem was Dr Penrose. I found I had a particularly aggressive kind of cataract and surgery would correct the problem. I am no stranger to going«under the knife» but I can’t even begin to describe how terrifying the prospect of eye surgery was, but Dr Penrose assured my that this was a very straightforward procedure with a very high success rate. He has a very calming voice and bedside manner. Definately a must-have for an eye surgeon! A date was set, and two weeks later I found myself on a gurney at the Ryan Ranch surgery center in a typically un-flattering hospital gown. Ten minutes later I was in possesion of a spanking-new crystal-clear lens in my left eyeball and very thorough instructions on how to look after myself for the coming weeks. All completely pain– free and drama-free. Three months on, I’m more thrilled than ever. My eyesight is 20⁄20(albeit corrected) and continues to improve. My job requires perfect eyesight and my boss is as happy as I am. He was getting a little frustrated with my lack of depth-perception before the surgery! I find that my right eye will need the same procedure in the coming couple of years, and I will have absolutely no hesitation heading back to this office. Thank you for saving both my sight, and carreer Dr Penrose!
Blanca A.
Place rating: 5 Rancho Cucamonga, CA
We woke up early and drove to Monterey along beautiful HWY68 and arrived at Ryan Ranch Medical facility for my mom’s challenging cataract eye surgery. The staff was prompt and attentive. My mom was called in and prepped for surgery. Dr. Penrose came by to ask a few questions and calmly answered ours. The surgery went well and we were greatly relieved. The following day she had a follow-up visit at Dr. Penrose’s office at Ryan Ranch. We were pleasantly received, the staff was friendly and efficient, Dr Penrose patiently evaluated and answered my Mom’s questions, her eye was healing fine. Thank you Doctor Penrose.
Jo P.
Place rating: 5 Pebble Beach, CA
Dr Penrose helped me out when I had an urgent eye problem over the weekend thus avoiding an 8 hour emergency room wait. He has great skills and a great bedside manner. Nice family man as well.
Marsh F.
Place rating: 5 Seaside, CA
I saw Doc Penrose for an annual examination. From making the appointment, meeting reception, and going through the examination, it was a great experience. The office was clean and neat, reception staff was polite, friendly and professional. «Nurse» Brenda did a great job with the preliminary examination. what a super young lady! And finally, Doc Penrose is a consumate professional. He was friendly, knowledgeable, answered my every question and thoroughly addressed each concern. And yes, the shades for dialated eyes are so stylish!(insert sarcasm) :) Seriously, I couldnt have asked for a better experience. Thanks Doc Penrose and Staff! Keep up the great work!
Mindy W.
Place rating: 1 Solana Beach, CA
I went to go to Dr. Philip Penrose based on the« Unilocal» comments given. Whilst I am happy to hear that the majority of you had a nice experience, I found this man’s beside manner very pleasant, but his skills as a Doctor lacking. He placed a mis-diagonsis on my chart that was a blanant incorrect statement as to my medical condition — which went into my medical records. When I tried to call him to discuss this, he does not return phone calls. When I tried to call him on an emerergency basis the following day because there was a conflict with the prescription he wrote, I waited over two hours for him to call me back — which never happened. He also charged the full amount of the office visit, knowing that there were«allowed amounts» by by insurance company. I called his office to discuss my concerns and shared with him that I would report him to the AMA — and he never returned the call… thus I felt that writing to share his actions with the Public was more productive, so that people like yourselves would be aware.