Del Medio Manor Apartments

This is a long overdue review. As a long-​time renter who still lives there, I can testify to the effectiveness and warmth of the management team, who offered far more than what I could ask for. I am surprised that it is underrated on Unilocal and would like to share my experience.
This apartment complex is not one of those that look appealing by first sight. However, when the manager gave me an initial tour of the facilities and apartments, I found it extremely clean, secure, and well-​maintained. Kitchen and/​or bathroom are often fully renovated before a new resident moves in. Studios are spacious with quiet ambience. There is a square-​shaped garden with a swimming pool in the center, which is pleasant for the eye. Moreover, the rent is hard to beat in this region.
For the past few years, I have always believed that I made the right decision to choose Del Medio Manor. In addition to its convenient location and great facilities, the management team is the best I have ever encountered! The manager is extremely responsive to my work order requests and the maintenance staff would usually come to fix things in my studio within 1 or 2 days. They are not only professional and efficient, but also sincerely care about residents and create a warm community feel. I can always rely on them for advice and support related to my living experience.
I believe this apartment would be great for singles and small families with young kids alike. It is especially suited for local students and young professionals. I highly recommend it without any reservation.

I’m disappointed to say that I will be moving away from Del Medio Manor in the near future. I am not hesitant to say it’s the best complex I’ve lived in so far. Honestly, the only problem with this place is that it’s not located in SF, which is where I’m being asked to move.
The apartments, while a little dated, are quite, clean, spacious, and well-​designed. I have a Jr. one-​bedroom, and the layout is a great use of space. The balconies for the apartments are big too. As far as amenities, there is a nice game/​lounge room, a pool, spa, fitness room, and even a sauna. The fitness room is a little small, but for the convenience, you can’t beat it. There are two — yes two — 24 Hour Fitness locations less than a half mile away, so that’s always a good backup option.
The maintenance guys here are great! Any time I’ve put in a work order, it gets done promptly. One of the guys even hung up something on my wall for me — in exchange for a cold beer :). Stephanie, who helps manage the complex, has been great to work with as well. She has been very transparent, understanding, and friendly.
The San Antonio Caltrain stop is about a 10 minute walk away, which has been incredibly convenient for me. It’s close enough to get to easily, but far enough away that you can barely hear the train from the apartments.
When I first started looking at apartments in the area, I almost didn’t consider Del Medio Manor — because the prices are so much more competitive than everything else nearby, it almost seemed suspicious. It pains me to think that I’m giving up such a good deal. If you’re looking for a place to live in the area, I strongly urge you to stop by Del Medio and check it out!

Worst apartment experience yet. Lived here 3 years, and unfortunately management has changed. The manager that was here was so sweet and very helpful. The new ones are horrible. Office is only open M-​F, 10 – 6, with an hour PLUS that they aren’t in the office. Managers don’t return your phone calls. One manager says one thing and the other says something different, so you never know what is going on or who to get reliable information from.
The apartment itself is reasonable for size but not for price or noise level. It’s a «singles» building, meaning mostly studios, jr 1-​bdrooms and 1 bdrooms. Unfortunately, the building is allowing multiple people to live in small spaces, like 4 people in a 1 bedroom and 3 people in a studio, so your neighbors could be VERY noisy.
The area is rather unsafe. I’ve had to call the police dept 3x to get rid of suspicious vehicles in the lot. In addition, night time security is super strange– they go around and write down every make/​model AND license plate at the beginning of their shift. Super suspicious, and also never around when you need them.
Overall, completely horrible living environment in regards to noise, safety, and costs.

The Apartments are ok… but they get the 1 star (I wish I could give them a 0 star) is because of the way they rip you off regarding the security deposit. THEY SUCK. End of story.